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    5 years ago

    I die a bit every time i visit this crap hole. Print jobs take hours and are rarely done correctly. Soul sucking....

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    Staples

    Staples

    (38 reviews)

    Not sure if you have been recently, but they have done a makeover of the store and it's pretty…read morenice! The staff were very friendly and helpful. Pro Tip: they match their online pricing. We found a chair in store that was $150 less on their website! Always check just to see if there is a better deal. As well, very low cost they put the office chair together and it was available for pickup that evening. Side note: if you need to recycle a printer - they will accept them and give you a small amount in Staples money for your recycling depending on the model and age of the printer.

    BEWARE -- TERRIBLE CUSTOMER SERVICE AND ZERO ACCOUNTABILITY!…read more I am extremely disappointed with the way my daughter's print order was handled. She submitted a print job on Saturday and clearly explained that she needed it within 24 hours for an important presentation. She was told that, because it was Saturday, the order would be ready by late Sunday and that she would be notified when it was ready. She was never notified. No email. No phone call. Nothing. She went to the store Sunday to pick up her order, only to discover that the store had already closed. She returned first thing Monday morning, the morning of her 10:00 a.m. presentation, only to be told that their machine was broken and that her order would not be ready until Thursday. Let that sink in: she was told her order would be ready Sunday, received absolutely no notification that there was a problem, and then found out Monday morning, when it was already too late to make other arrangements, that she would have to wait until Thursday. The machine breaking is unfortunate and understandable. The complete failure to communicate with the customer is NOT. Had she received a call or email, she could easily have taken her print job to another company and been prepared for her presentation. Instead, when she tried to address the situation, the response was extremely rude and dismissive, essentially, "Good luck." As a result, she was unable to make her presentation as planned. I called the store manager, who told me that they had refunded the print job and that their policy is to notify customers when there is a problem. While I appreciate the refund, a refund does not resolve the real problem. The issue was the failure to notify her in time for her to make other arrangements. If you have an important print job with a deadline, I strongly recommend considering a different company. Apparently, if you need your printing sooner than six days

    Office Depot - officeequipment - Updated September 2026

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