I've been working with Jerry and his sons, Kacey and Adam, for almost a year now since I moved to…read morethe area. Signature Postal is a locally owned packing, shipping, and promotional store. I have a PO box here, so I never have to worry about porch pirates when I order something expensive. Jerry and his sons are very friendly and professional. Aside from mailing out all of the packages for my small business, they've made a number of promotional items for me already, spanning from business cards to signs, flyers, and even shirts. SP is a gem of a local business and I recommend them to everyone!

From the owner: Signature Postal, we're here to support you, helping handle the essential tasks so you can focus on…read morewhat you do best. 10% domestic shipping Thru Feb 1st.

Toya was a joy to work with! She went above and beyond and got my package secured and ready to ship…read morequickly and efficiently.

This fed ex store is very easy to locate and I go there from time to time for services of different…read moretypes of products they offer and the only person in question that's usually always there a very lovely lady named Toya I must say her work ethics are up to par her professionalism and courtesy towards me and all customers that come in here are also up to par and she's very helpful and Informative if she is up for a review and or promotion and a pay raise all I can say is very well deserved.

I do buy things in the store from time to time. Store is clean and organized. However, the…read moreAfrican-American female employee that wears glasses with her hair, always pulled back in a bun with the inch and a half long nails, has zero professionalism. You can say hi to her. She does not say hi back does not make eye contact with you. Moves with zero momentum at her own speed every single time. I am returning Amazon packages if you don't like your job, please find something else to do.

I went into the Staples in Fuquay after 5pm on 11/20/25 to purchase a computer. I found the one I…read morewanted and asked the kid if they had it in stock. He said yes, retrieved it for me and brought it to his counter to ring me up. I asked him if it's cheaper on sale during the holiday or if I find a different one on sale next week that I may want instead will they refund the price difference or can I return it unopened for a refund/ exchange. He said yes as long as it was within the 14 day return policy window. A few days later, the same computer was on sale and in stock for $30 less than it was when I purchased it. So, my wife and I took the receipt back to the store on 11/26/25 around 6:45 pm to get refunded per what the kid previously told me and what is stated in the terms of the store return policy on the Staples website. The same kid was working that day and refused to do the price match. he basically called me a liar and said that he did not make any statements about a price match several days earlier when I purchased the computer from him. I told him that I could just bring the computer I had purchased back and return it for a refund and then just purchase the same model computer again for $30 less. He basically told me that if I wanted to return it or try and get a price match refund, I needed to talk to the general manager who wasn't at the store, but, he couldn't tell me what days or times the general manager would be present in the store for me to discuss it with him or return the computer. If I knew they weren't going to honor their own policies, I would have just gone to Best Buy and purchased the same or better computer for the same price.

Business is closed down. Rented a mailbox a few days before…read moreclosing and the owner lied and sold us 3 months.. Thanks to Amex got my money back!

I went back to try this business again now that it is under new ownership…read more I was highly satisfied and found everyone very friendly. I've been back several times since ! I'm very happy to have this service back !!!

Friendly, efficient, and affordable. I'll take the easy-going people here over the post office any…read moreday. I only find the need to use this place maybe once a year at the most, but when I need them I'm REALLY glad they exist.

Great little shipping store with top-notch customer service!…read more Bring the items you want to ship and they will help you decide the best way to get them where they need to be quickly and at the best price, whether it's Fed-Ex, UPS, or USPS Priority Mail. You don't have to waste time printing or handwriting labels...they do it all. Just bring your mailing addresses and they will print the label, pack the box, and send your goodies (or fra-gi-le leg lamps) on their merry way. They will also sell your items on eBay and split (somewhat) the profit with you. You can also find delightful, scented soy candles (smells amazing in this little store), quirky artwork and even golf shirts for sale here. Super convenient, quick and easy!!

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

From Five Stars to One Star in 10 Minutes - Unreasonable Refund Policy!…read more I was actually prepared to write a glowing 5-star review after my initial experience here. The Hanna and the other staff were genuinely friendly and very helpful throughout the two days I spent gathering paperwork and setting up my private mailbox service. Today when I signed all the forms and paid $235 for 6 months of service, I was completely satisfied with the customer service. However, within 10 minutes of hanging up the phone, an urgent unforeseen circumstance occurred that required me to cancel my mailbox. I immediately called back to request cancellation and a refund. Hanna told me I needed to wait for their manager, who would be in within 40 minutes. When Joe, the manager, called, I was shocked to learn that their \"no refund\" policy meant they would keep my entire $235 payment - despite my having used the service for exactly 10 minutes. This policy turned what should have been a 5-star experience into complete disappointment. For $235 and 10 minutes of actual service, some level of reasonable accommodation seems fair to expect. The initial customer service was excellent, but management's inflexible approach to immediate cancellations is deeply concerning. **Buyer beware**: Make absolutely certain you won't need your money back before paying. Their no-refund policy applies even to immediate cancellations, regardless of circumstances.

Joe was fantastic helping me find the lowest price to ship meds on time. He was friendly,…read moreattentive, and very knowledgeable. In the future I will be driving here the extra 10 minutes from my local UPS just for the customer service.

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.