For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I had such a great experience at Profix Wireless! I brought in my phone with a damaged screen, and…read morethey fixed it the same day.! The staff was friendly, professional, and explained everything clearly before starting the repair. My phone looks brand new, and the price was super reasonable. I really appreciate their quick turnaround -- definitely my go-to spot for any phone repairs!

Do not buy a phone from the store!!!! I took my phone back to the store within 7 days of purchasing…read moreit and they would not let me exchange it or get my money back. The store manager Megan was less then helpful. I asked for the district manager who's name was Hector, he was rude and threatened to hang up the phone on me because he felt like I was not listening to him!! He informed me to call the warranty dept that they would have me send the phone to them they would either fix it or replace it. After speaking with them they informed me that Hector gave me incorrect information and that it was up to the store to handle my situation with the phone. I am now stuck with a phone that freezes up constantly and drops calls and this store refuses to fix the problem with the phone because they said that I scratched up the phone and that they will not replace it. I am done with Cricket!!!!!! An unsatisfied customer!! would not recommend this store for anything!!

Bad people to deal with and bad customer service as the person you talk to doesn't really know what…read moreto do they tell him to say and do certain things, that's why you can't get anything out of a cricket customer service unless you ask for a supervisor and the supervisor him self doesn't have any authority to do anything without consulting his manger they take over 30 minutes to get back to you the supervisor comes on the line and then he says I will call right back so you don't have to wait on the line and. Right back never happens they don't call at all, I call them the following day and they do the same thing over and over again. Their service isn't that great the call drops while I was talking to family and friends in the middle of the conversation. I think you are not good service at all you should try to do some thing other thank wireless services.

Great friendly customer service. They were patient and very helpful.read more

Beware of Verizon Cellular Sales in Garner, NC…read more I went to the Verizon store in Garner, NC, and they offered a good deal: $600 off for changing plans or $400 off for sticking with my plan, both requiring me to give back my phone. They even agreed to let me return the phone after a month because I was traveling for my wedding. But when I came back, they claimed I was one day late and only gave me $25 instead of $400. When I asked for my phone back, they refused. After hours of talking, they only upped it to $95. They insisted they had explained everything clearly, but it sure didn't seem that way to me. It feels like they'll say anything to close a sale and then backtrack. My advice? Stay away from Verizon retailers like Cellular Sales and go straight to Verizon. Don't get caught in their trap like I did. It's not worth the hassle or the feeling of getting ripped off. Avoid at all costs! p.s. of course they will argue they were right after this rating.

Came in after breaking my wife phone atlas got us together quick for fair price would return and…read morerecommend for future repairs

From the owner: The Fix – Trusted Phone Repair in Raleigh, NC…read more Located inside Walmart in Raleigh, NC, The Fix provides fast, reliable, and affordable phone repair services to keep you connected. Our expert technicians specialize in repairing all major smartphone brands, using high-quality parts backed by a warranty. Most repairs are completed the same day for your convenience. Our Services: • Phone Repairs – Screens, batteries, charging ports, water damage, cameras, buttons, and software issues. • Tablet & Smartwatch Repairs – iPads, Android tablets, and smartwatches. • Gaming Console Repairs – PlayStation, Xbox, and Nintendo Switch. • Device Protection – Cases, screen protectors, chargers, and AKKO Phone Insurance. Why Choose Us? ✔ Skilled technicians ✔ High-quality parts with a warranty ✔ Same-day service available ✔ Conveniently located inside Walmart Visit The Fix in Walmart Raleigh or book an appointment online for fast and professional repairs. Stay connected with expert service you can trust!

Don't trust this man. He keep moving locations an I finally found him. He change the name of his…read morebusiness and number to trick or hide from people. He ain't even been open since 2008 because he told me. Now that I found him again he won't do wut right. He sold me a phone and talked me in to sum wireless company nobody has heard of. He say it just need a flash and it still won't work in my area. I should have knowed better since he was all over Craigslist. Wasted $300 and he won make it right. SMDH

From the owner: Cellphones, Accessories, Phone Flashing, Phone Unlocking, and Electronics.read more

Visited store on the morning of March 20. Employee was not helpful in AT&T situation despite mobile…read moredevice was purchased at the same location. Didn't want to help but instead have me call AT&T customer service. If I had known this then why have a store?

Dani was such a great help, I went in there with an issue that I thought it was going to take…read moreforever to fix, and he managed to fix it within a few minutes, he was always explaining the process and making sure that I understood everything.

Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

My experience with Spectrum has been better than my expectations. Easy to contact, short wait…read moretimes, and pleasant associates. Always willing to assist and resolved each problem I have had. Knowledgeable, kind, and responsive. My rating expresses my gratitude and is by comparing other providers. I've had terrible experience dealing in dealing with my sisters Comcast /Xfinity-Massachusetts subscription. There were huge wait times and a terrible menu system while calling them. Because their colleagues lacked knowledge, there was frequent uncertainty. When compared to what I had to deal with, I found that my Spectrum provider was excellent.

Very slow customer service. The young girl is definitely not a go getter lol. Even with a lengthy…read morewait line they still find time for small talk/no sense of urgency.

These guys know what theyre doing. I can trust dropping my equipment off here, Other places not so…read moremuch. A+ service, pricing is good compared to othe vendors.

Rating: (10/5 Stars) After calling over a dozen computer…read morerepair shops in Raleigh, I was repeatedly told they either didn't solder motherboards or couldn't even look at my issue for at least three weeks and If they would even try and fix it, it would take another two weeks beyond that. Frustrated and out of options, I was on my way to a shop to ship my computer off for two months--already resigned to buying a temporary PC in the meantime. Then, I decided to stop by Undead electronics on the way, and everything changed. Not only could they fix my motherboard, but they evaluated it immediately and told me on the spot whether it was repairable. They even had it ready the same day! I wish I had found this place sooner. The customer service while busy was quick and very friendly. The fact that this was the only place in Raleigh that I could find to solder my battery pin back to the motherboard was surprising, but I am incredibly thankful for their expertise and efficiency. I would definitely recommend them to anyone in need of fast, high-quality computer repairs.