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Verizon

5.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

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2 years ago

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6 years ago

Great service , knows products and how to transfer info from a droid to an iPhone. Will go back here again.

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Verizon

(14 reviews)

I arrived here about 12:50pm on a Sunday afternoon with my brother's girlfriend to upgrade her…read morephone. She's on my account, so I needed to go as well. We were promptly greeted. There were 3 staff persons available and no customers. Andrew S. was the person who assisted us with the upgrade. Initially, Andrew said they didn't have any iPhone 14 Pro Max in stock and it would need to be ordered, which she decided to do. Andrew decided to check the back and they had one available. Andrew also told us that a customer bought a watch and retuned it but never used it. Since my sis got a new phone, there was a $250 off deal for series 8 Apple Watch. It also had a $50 coupon on it. I decided to get it and upgrade my Apple Watch SE. There was a $35 activation fee for both the watch and the phone. Since the devices were still attached to other orders, Andrew had to call Verizon to remove/cancel them. This was what made the visit take FOREVERRRR! It started to get busy as well. At one point, all the agents were with people and there were 3 people waiting. After waiting a bunch of waiting, Andrew told us around 1:40pm that it was giving him a bunch of hassle with him canceling the order that was connected to the device. While I appreciate his attempts and I know that it's out of his control, we did waste like 30+ minutes. Andrew ordered the purple iPhone 14 pro max 128GB online. He said it would be here (in store)in a week. I paid for the activation fee for the Series 8 watch, obtained the watch from Andrew, and then we left. When I got back to my brothers house, I checked my email and saw the order placed but it said it was shipping to my house in 2 days... I hope that's wrong as it's not what we were told, especially as I live 1.5 hours away, but we shall see.

Horrible experience. Left in tears. "Helped" by an employee named Justin. Was very egotistical and…read moreunprofessional. I went in with my father to trade in my phone for a new one; he proceeded to basically harass me and make me feel bad for wanting a new iphone and told me he would "win any battle about phones" when debating me on whether or not I should get a new phone. That is not even the start of the things that went on during this interaction. I am usually very professional and friendly when it comes to talking to employees but I have never felt so humiliated and berated by an employee who is supposed to be selling me their products. Completely in disbelief of the belittling I underwent during my experience. Please hire employees that are kind to every customer, not just ones they choose to be nice to.

RDU Cell Phone Repair - Outside of building

RDU Cell Phone Repair

(4 reviews)

Found RDU Cell Phone Repair on Google and called them with questions related to an iPhone 13. The…read morephone has a battery health of 61% and displays a message that the battery health is not in a good condition. It cuts off and on and I'm just not interested in buying a new phone. The guy who answered the phone let us know that he could fix the issue and have it done within 20 minutes. We came to the location right away and located Curtis who was the gentleman that was going to help With my phone. The suite/office is located inside of a building. The location has a lobby waiting area, however Curtis let my daughter and I wait in the office as he fixed my phone. He told me and showed me how my battery had extended (physically it was making my screen bulky), which was contributing to my battery life being horrible with my phone. He literally was done fixing it within 20 minutes and the phone's battery was at 77% once he was done fixing it - so I didn't have to wait to be able to use it. He was knowledgeable, kind and quick. I would return for other services and would recommend him/RDU cell phone repair to others in need of services. I paid around $75 and they accept digital payment. They also buy devices as well! Thank you, Curtis for fixing my phone!

Found out about them while searching for iPhone repair near me. They were located downtown Raleigh…read morewhich was convenient. Reasonable price for iPhone 11 Pro Max battery replacement. They did a great job!

Verizon - mobilephones - Updated May 2026

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