Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I had such a great experience at Profix Wireless! I brought in my phone with a damaged screen, and…read morethey fixed it the same day.! The staff was friendly, professional, and explained everything clearly before starting the repair. My phone looks brand new, and the price was super reasonable. I really appreciate their quick turnaround -- definitely my go-to spot for any phone repairs!

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

Do not use their screen replacement services for iPhones…read more We went there on 2/08/2020 to replace the screen on my iPhone SE which with the exception of a cracked screen worked perfectly. Thirty minutes later we picked up my phone with the new screen however the phone kept rebooting when using any app, including making calls. We took the phone back immediately and the technician blamed the case, the battery and finally when he was proven wrong on each matter, he simply said that the phone was old. Additionally he claimed that the vibrator was broken which wasn't before I submitted it to them. Later I found out that the battery wouldn't charge and I wasn't even able to sync as well. Lack of integrity with incompetence makes for the worst customer service . The technician didn't even attempt to fix what he had broken and we were not given a refund. So basically we paid $55.00 to have my phone broken and lose a lot of valuable data.

Beware - they have a no refund policy! I didn't see the sign and bought a $40 case along with a $25…read morewireless charger. With one overnight use, the charger shorted out (or something). I noticed the bottom was really hot and upon further inspection I noticed the plastic on the bottom had melted. It could have caused a fire in my home. The employee refused to refund, offering only store credit. I don't want another dangerous charger and I just bought a new case. I don't want a store credit that I'll never use. I get the no refund on items you decide you don't like. However, I'm disappointed an exception for a defective product could not be made. Employees were nice and helpful with purchase but when trying to return I got the too bad, so sad, it's our policy run around. Depends on what matters to you I guess. I won't be back.

Went in there, not expecting very much. I asked about repairing an iPhone battery, and my charging…read moreport was not working and the guy took it in back and looked at it and cleaned it. Came back out no charge and said my battery was fine and clean the port for nothing. Other stores had quoted me $25 to clean the charging port. I recommend this business for reasonable service and prices, and honesty !

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else. On a positive note the phone seems to be repaired fine and the price was reasonable.

Never thought I'd have so much data recovered from a locked mobile phone. It was a great and…read moresatisfying experience. I highly recommend using TenPlus

Had a Lenovo laptop under warranty, they took in my machine, made necessary fixes and returned to…read moreme good as new. I'll use TenPlus again, if needed

My phone was frozen couldn't open it at all. They found my screen was cracked and fixed it with in…read morean hour. Very friendly and knowledgeable. I was back in business thanks to Gene. Jim Williams

I recently had my phone repaired and I'm extremely satisfied with the service. The repair was fast,…read morereliable, and the customer service was excellent. What's more, the prices were very budget-friendly. Thank you for the great help!

I have used this company a few times, bought a laptop from them each time I had a problem I'd go in…read moreand talk to him real quick with my laptop and they take care of the problem or tell me what to do or fix it. I have used this company a few times, bought a laptop each time I had a problem I'd talk to real quick with my laptop and of the problem or tell me what to do or fix it. My last dealings have my a white clean and Windows 11 installed great friendly service awesome atmosphere would highly recommend Henry and Adam helped me both times along with the owner. Can't say nothi Would highly recommend great friendly service they treat you like family would than two thumbs up ball I have is two thumbs thanks guys. You're awesome especially have a shout out to Andy and Henry for the great customer service and being patient with me Again, awesome service awesome customer service wouldn't go anywhere else would highly recommend them

Great experience! Hassan and his crew are the best. Not my first time going. Quickly fixed my…read morecomputer at a better rate than any other store in town.

Outstanding service! Had a problem with my HP desktop computer. Called Wake Forest Computer…read moreService. They took me that day and fixed my computer in less than 30 minutes while I waited! Strongly recommend Wake Forest Computer Service for your computer repairs.

Highly recommended! Provided assistance to both my husband and myself to multiple questions…read moreregarding each of our computer concerns. Knowledgeable, polite and pleasant during our interactions. Quick response and appointment provided Fern N