Dilan was so helpful! We had bought a phone secondhand and wanted to get it hooked up to our account (being longtime members), and when we brought it to another store in town, the guy basically brushed us off, said we'd been scammed with a locked phone, and tried to do a hard sell of another phone...so my husband brought us to Dilan at this store, and he worked to get the phone to hook up properly to our account! We're thinking of adding another line to our account soon, and I know we'll be bringing that business to this store! read more