Its unfortunate that I write this review, but Secur Tek leaves me little choice. Ive been a…read morededicated customer since 2018. Mark, sold me the system, Brandon was instumental in keeping me satisfied. Once Brandon left, it went downhill.For the past year, My safety has been compromised. I mistakenly tripped my system and no one checked, called or even cared if I was alive. I contacted Secur tek and the Managers explaination was I am on a delayed call? What in God's name is a delayed call? What happened was Secur Tek FORGOT to take my system off of TEST when they changed my smoke detector. Someone dropped the ball and did not want to credit me 6 months of monitoring. I thought I would give them another try, but last evening, I mistakenly tripped the alarm. CRICKETS!!!! No monitoring call, nothing. I contacted the company/left a voice mail, as well as contacted the after hour person. Greg who sounded as if I woke him from his sleep, called me back@ 1150pm. As I explained how no one from monitoring has called,he abruptly told me "When I am okay, call us and we will help you". WOW, and I repeat, WOW! he obviously did not want to be bothered. As of now, I have not heard a word from Secur Tek and the system continues to blink. I am in the process of finding a safe and secur security company for Secur Tek has compromised my safety far too many times. Please take my review as a safety precaution for you and your loved ones. Seek another security company.

My husband and I recently purchased a security system w/cameras through Secur-Tek and it was a…read moresimple painless experience. Our salesman Marc and install team led by David were fantastic through out the entire process. I am always happy to support local business when I can and you don't have to sacrifice on quality or great service when going with Secur-Tek.

I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

We've been with American Alarms for over 8 years and 5 homes. Our former alarm company was acquired…read moreby Dave and American Alarms which is how we became customers. Due to several circumstances, I am a crazy person about alarms, security and surveillance. Our overall experience with American Alarms has been very good. They have installed and/or upgraded systems in 4 homes and provide(d) system monitoring as well. Dave B., the owner is next level smart about security. He often has a different perspective that us non-security types would never even consider. He has provided a lot of that next level insight over the years. We've been fortunate to have their technician and installer Josh do most of our work since the beginning. He is knowledgeable, respectful of our home and a good listener. Alarm and security is his craft and he takes it seriously. The office staff at American Alarms is great. Miss Pam and the rest of the group are patient, helpful and cheerful - even when I am not. It's true that American Alarms is big enough to handle anything that might come up, yet small enough to know who you are when you call. But I only gave them 4 stars, right? Right, because I have one issue: We went "all in" on one particular technology that just didn't live up to the hype. It took so long to figure out the issue (which was unique where only a limited number of devices would provide feedback) that the equipment was beyond the warranty or replacement period. These devices work but not to the degree I expected. In closing, without hesitation, I would recommend Dave and his awesome crew at American Alarms for all your security needs.

From the owner: American Alarms, locally owned, custom security company. Specializing in integrated alarm…read morecommunications, CCTV Card Access, Fire Alarms, Security, and customized security system solutions. Central Vac, Intercom

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

Not only are their prices higher and contracts longer than anyone else, there are predatory terms…read moreburied in your contract. Before signing anything, you should understand that you ABSOLUTELY WILL BE CHARGED 100% of the FULL term of the contract -- no matter what. It doesn't matter if you have a valid reason for disconnecting service, such as moving outside their service area (do you realize they only operate in 4 states? They don't mention this when they tell you that your contract is portable). No matter what the circumstance, they will continue to charge you every month PLUS the cost of equipment (this can be several thousand dollars) and there is nothing you can do to stop them because of the terms of the contract. They can change the amount you pay each month, they can pass fees and upcharges to you from third parties, and there's nothing you can do to terminate. It's all buried deep in the contract that nobody reads. These are not industry standard terms, and they are not made clear when you're signing the contract. Basically, unless you are absolutely 100% sure that you will definitely not have any change of circumstances for the next 5 years, go with another company.

My current alarm company sold out to a national brand. I became a number and they were a bear to…read moredeal with. SFI came in and took over my service and I couldn't be more pleased. A local family owned business that values the clients.

securityforce-nc Security Force, Inc…read more Security Force, Inc. is a residential and c Carolina, South Carolina & Virginia The whole experience with this company has been a complete disaster ! I had a faulty system which they could never fix! It constantly went off in the middle of the night having police dispatched to my home on multiple occasions! It got to the point that my grandchildren were afraid to stay overnight! The manager Chris who came multiple times was rude and could never fix the problem! | CANCELED the service and 4 yrs later they reported a huge balance to my credit report ! I moved from the residence two years ago! Please do not use them ! There are multiple companies to choose from! The company had a contract with my builder!.! also spent many many days on the phone trying to work with them ! Do not set yourself up for a disastrous experience that will come back to haunt you years later !

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

Fixed my problem in a timely manner. Will definitely use them again and would highly recommend them…read moreto anyone.

As promised, I'm here to update my review!…read more If I were able to rate this company 25 Stars, I would! Mr. Ben called me personally to make sure that he could do everything possible to fix my issue and they did with some bonuses included! I will most definitely recommend anyone that has issues with with their electronics to use this company! As I stated in my previous review, I had no issues with their professionalism nor customer service. The gentleman that work here were fantastic! And special shout out to Mr. Ben, the owner! Blessings to you! I'm going to leave my previous review below For context --------------- I'm only giving 3 stars because I am a Mac User. My general experience was good with this company... it's just that I found out after paying and bringing my new drive home (but not being able to seamlessly access my data), tthat they don't have a mac in office. My new drive was formatted to Windows (although I'd already formatted it for compatibility with my macbook). While i can read the data, I can not actually open my Adobe libraries or programs, nor can i partition the drive because of the way it was set up. I will update my review upon final resolution.

Great service from Tyler! Thank you! Great communication and reasonably priced. I will be…read morerequesting security services as well.

I 1000% recommend Elevate Technologies! Ty was super easy to work with and personalized my home's…read moretech needs. He's very honest and didn't try to oversell me on tech I didn't need or couldn't afford. An awesome small business owner with a ton of integrity! #supportlocalbusiness

What a great person to do business with. Kevin has been such a pleasure and so professional in…read morequoting, answering questions, installation and after install questions. I would recommend Kevin with Burroughs Systems to everyone in the Greater Raleigh Area. Please allow him to come by and give you a quote. I had a special need for my security system and had 2 other companies that said they could do it and both failed miserably. And wanted an outrageous price, but I needed it installed and had to pay them. But ASG and CPI both failed to do what they said they could do. When they failed and lied to me I found Burroughs Systems and he jumped through all the mess the other companies created and installed in time and had us up and running as promised. It is so refreshing to find someone who is so responsible.

5 Stars!! On Time and on Budget. Kevin knows his stuff and is very professional!!…read moreWill do business with again.