Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

securityforce-nc Security Force, Inc…read more Security Force, Inc. is a residential and c Carolina, South Carolina & Virginia The whole experience with this company has been a complete disaster ! I had a faulty system which they could never fix! It constantly went off in the middle of the night having police dispatched to my home on multiple occasions! It got to the point that my grandchildren were afraid to stay overnight! The manager Chris who came multiple times was rude and could never fix the problem! | CANCELED the service and 4 yrs later they reported a huge balance to my credit report ! I moved from the residence two years ago! Please do not use them ! There are multiple companies to choose from! The company had a contract with my builder!.! also spent many many days on the phone trying to work with them ! Do not set yourself up for a disastrous experience that will come back to haunt you years later !

The SFI technician, Ed McAndrew, who came to my house to set up my system was punctual, courteous,…read moreprofessional, and knowledgeable; he phoned me to let me know when he was on his way and he did a wonderful job explaining how to use my new system.

Definitely recommend their services!! We called this company and they were able to come within a…read morefew days. They showed up on time and were also wearing masks, which is highly recommended at the moment due to covid. They walked me through the whole setup and answered all my questions. They are very professional and their prices are very reasonable as well. Highly recommend!

From the owner: We have secured the homes and businesses of many satisfied customers. Secure your home or business…read morewith GEO Security! We offer profesional installation at accesible prices, without hidden fees. All of our systems come with night vision and 24/7 Recording and you can view them from any phone, tablet, or computer. For more information, my number is (919)825.7535

Very pleased! We…read morehave been a CPI customer now for over 10 years, in 2 different homes. They have always given great customer service and technical support. I cant say enough good about them and would never even consider another company.

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

Do not use Vivint under any circumstances. Im sorry for independent contractors who rely on Vivint…read morebusiness but vivint is a horrible company. They will do everything in their power to refuse to cancel your account even after moving...this includes hanging up on you. Been trying to cancel since November, finally called the bank to dispute the charges.

I bought my home and it had a vivint system. I thought I'd activate it as we would be moving in…read moreright away. The sales rep lied and said it was all hardwired and suggested a replacement protection plan in case there are any issues with the equipment. Turns out the system didn't work, specifically the cameras and some sensors. Also turns out the protection plan won't cover replacement. They wanted to send a technician ($$$) to diagnose and suspected I would need equipment replaced. So I asked to cancel my account immediately and I installed my own home install system (which works). I cannot cancel my account and they still charge me and won't refund any of my money. I have called the retention department numerous times with no resolution. I DO NOT RECOMMEND THIS COMPANY OR SERVICE!!!

THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

DO. NOT. GET. AN. ADT. SYSTEM. They have constant problems and you can NEVER talk to a real person…read moreto get tech support. It's not worth the time or money. Go with someone local. ADT is HORRIBLE!!!

Our decision to hire Neuwave from new construction to ongoing service has proven to be a poor…read moredecision on our part. They numerous failures and poor quality of installation, and our service expereince with them since has been less than impressive. Most unacceptable was our service experience with a recent internet issue over a weekend. We contacted their 24 hour after hours service line for requesting service assistance, and Neuwave states you will receive a call within an hour. We called 4 times every hour and half with no returned call. Finally, we spoke to the service manager Monday, sharing we work from home, he had no response as to why a call was not received from anyone (including himself). He then elected to email us rather than call us, which leaves one to question whether Neuwave wants to speak with any of their customers. Needless to say Neuwave has totally failed to earn our business, and we will be replacing them with a customer and service centric provider.

We had them install a home audio and video system 2 years ago. The TV installation was fine, and…read morethe speakers sound great. However, the control 4 system is always hard to use and inconsistent at best. To turn on the TV now requires 2 remotes and turning on the TV twice on the control4 remote to get the audio to play. The control4 remote LED has faded quickly, so it is hard to see what is selected. I would love to find a different system to get the TV and audio to work well.