Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

Absolutely horrendous. Waste of money and time. They came in and damaged my home, inside and out…read more When their service was so bad I cancelled within the trial period, they sent someone to pick up equipment a month later and he said it was installed so poorly he couldn't fix the damage. Months later, I've spent $1000+ to fix their damage and have received no reimbursement. The check keeps getting "lost in the mail." Do yourself a favor and STAY AWAY FROM THIS COMPANY.

My alarm panel is malfunctioning since mid December. Finally got a tech to come out, but since he…read moredidn't really know what the problem was, he wasn't prepared to replace the panel. I blame sheer lack of communication between all the tech assistants I spoke with prior to the visit and customer support for this. I really wanted to support a smaller company this time around, but I'm stuck with terrible service for the next 3 years I think. I give up. Please reconsider using Vivint for home security. Especially in Durham. Sorry for the bad review but this will help someone out there.

Chris did a great job working with my old home audio system & integrating new technology to provide…read moreus with a user-friendly system. He also suggested options which could be added at a later date. I was very impressed by his knowledge of electronics & more impressed by his customer service, something our prior home audio expert failed to provide. I would highly recommend Elite Sight and Sound.

So i stumbled upon Chris and Elite Sight and Sound. WOW! Im glad i did. I own Abbey Road Tavern in…read moreCary NC. He installed 20 Tvs, new sound system, Cant see a single wire as Chris put everything neatly in a rack. The whole system is controlled from my IPad. NO MORE REMOTES!!!!!! He works usually at night when we are closed. Very trustworthy. Im glad i met him. If you would like to come in and see for yourself by all means! Thank you Mike

These guys helped me choose home theater equipment which I still love to this day…read more Great service!!!! I had a bulb on my projector burn out early (but out of warranty). They went to bat for me with the manufacturer and got me a replacement for free. You won't get that level of service at Best Buy. I would go back to these guys in a second.

I cannot say enough about these guys. During 2017 while I was having my home remodeled, I…read moreresearched companies that would be able to give me an estimate of a remodel of the 20+ year old sound system that was installed in the 90's, together with an addition to my garden area. I stopped in and met Dan and Ed and was very impressed with his knowledge and confidence in accomplishing the task. (I had been warned by my GC not to use several other companies that he had encountered with other projects in the past.) I proceeded with IE as they had a 5 Star rating on Google. We agreed on a price and time for them to come by for the project. The professionalism of this group was apparent. They always showed up on time- and with a very positive attitude, they went about doing their work. The outcome was exactly what I had expected, so I asked them to revamp my internet access throughout the house. As before, they went about their business in a professional manner. Each time, Ed showed up to be certain that the plan was enforced. In addition to this, they were sometimes able to look remotely into my account to help me. If necessary, they arranged a time to be here. There were several iterations of the internet revamp, but the end result was to have the internet service stable throughout my home-which has three distinct floors. The thing about this group is that each and every time I require some help: if my internet is acting up or if my security system is acting finicky, all I have to do is call Intelligent Electronics. The customer service they provide is always available in the same pleasant and professional manner as was present before the sale! How many companies can you say that about? If you're looking for a company to exceed your expectations in this area, including post sale customer service-look to Intelligent Electronics.

Tom and his crew installed my rear surround sound speakers today. They listened closely to how I…read morewanted things done and made every attempt to satisfy my requests. The end result is clean, wall mounted speakers that are exactly where I wanted them. Tom and his colleague seem like excellent problem solvers and all around good guys. I should add that I initially met with another contractor who said what I wanted to accomplish, couldn't be done. Tom knows his stuff and made it happy. I've been enjoying my new surround sound all evening. My wife...not so much but she agreed to it so we're all good. I highly recommend True Alarms.

We have used Tom and his crew from True Alarms for several services including an alarm package,…read moresecurity cameras, built in audio speakers, and a driveway alarm. All of these functions were programmed into applications that can be managed from our smart phones. Having recently moved here, I found True Alarms from Internet research. Tom serves our community as a fireman, and his business is local as opposed to other corporate options. I couldn't be more pleased. Tom and his partner are outstanding professionals who know their craft. They are always on time, and go the extra mile to make sure everything works as promised. Their services and prices are very reasonable. We have trusted them implicitly with our home security. It's an honor and pleasure being a client of True Alarms. We will continue to use them for whatever home security and electronic services that arise in the future.