Nancy's has been easy to schedule, reliable, and so thorough with their monthly cleaning for me…read more The quality for the price is really impressive. But what really seals the deal is how they go above & beyond, definitely with the deep cleaning service, but even with the regular cleaning too. I have a young baby at home and didn't have the house prepped for this months cleaning (e.g. items on the floor, dishes in the sink, etc.) but the team still was able to both straighten up for me and do a thorough regular cleaning all in just under an hour. I'm so grateful!

They started off strong with a comprehensive and affordable quote. After booking/paying, they don't…read moregive you the option to set the day/time of your cleaning, so I needed to follow up and wait for a response. Two weeks later, on the day of the cleaning, nobody showed up at the agreed time, which was a waste of my time because I drove to the house to let them in and show them around. After a few hours, I followed up by email and phone without response until I found a different phone number and got a text response. They eventually cleaned later that day, but they didn't provide ANY communications. No notice they were on their way, cleaning, or finished.

After family member passed my family & I wanted detailed cleaning. We were able to locate this…read morebusiness. The Mother did the dusting surface cleaning dusting curtains cleaning kitchen cabinets detail cleaning in the bathrooms. The son does the heavy cleaning like shampooing carpets- cleaning vents ceilings. I was amazed. They are very considerate & friendly. They do their jobs so quietly you hardly know they are in the house. Their prices are in with the modern day economy

So, I will be adding to this review after the job is actually done ;)…read moreHowever, so far Chris is amazing! Very good communicator. Listened to all my concerns and that I am a "texter". We just purchased a second home in NC. We live in AZ and so most of this has been done long distance which makes his good communication all the more vital! We had the entire wood floor sanded down and re-stained etc. Which left sawdust EVERY WHERE! We needed the house thoroughly "Wiped" down so that the painter can now come in and do his job without sealing saw dust permanently on our walls etc.! Chris came to the house and did a walk through. He gave me enough confidence to leave him with a key and allow him and his crew to go into my empty home with BRAND NEW wood flooring. He assured me they would take the utmost care to not scratch or ding anything. I totally believe him :) This is a small business which I totally respect and want to encourage the "American Dream". I hope that anyone reading this will at least give him the opportunity to bid your cleaning project!

Monitor these people. You will schedule services and pre-pay for them. Then they will come and not…read moreperform those services and perform the others poorly. The cleaning team will then try to slip out a door quietly leaving without checking in to see if you are happy. There is also NEVER a team member who speaks English on the cleaning team. So it is always very hard to communicate on the day of the cleaning appointment. When brought to the attention of a co-owner said co-owner will gaslight you with a fake order form and insinuate you are not being honest about what you ordered and PAID for in advance!! Pictures attached to support my claims of gaslighting and the poor cleaning. I will agree the co-owner wanted to send the team back to fix a bad clean job however as you see in his gaslighting email, he still insinuates I didn't order and pay for additional services that were not rendered. Thank goodness I still had my original confirmation of what was ordered and paid for. I don't know about you, but I refuse to allow people in my home who insinuate I'm lying. After actually doing their research they DID find I actually ordered and PAID for services not rendered. Maybe they should have researched first and not insinuate. That would have saved a client and this BAD review!! We had paid $370 for the cleaning. Pictures attached show they couldn't even dust properly. The house still needs cleaning after they left. I only requested to be refunded for the services I paid for that were not rendered. The co-owner on his own accord ended up refunding the entire cost and then whined to me about how his workers did actually work. Well then Josue don't refund the whole amount. Nobody asked you to do that and then play poor me. I don't know what's gone on with this company but we are DONE and we can no longer support or refer to Ana's Cleaning. Edit to add after Ana's reply: We didn't fire you because of 1 cleaning mistake. Though we found the cleaning to be done very poorly. We fired you because your business partner choose to not believe a client (who was correct by the way) and expressed that in a way that came across as insinuating that I was wrong. Instead of doing the right thing first and INVESTIGATING what exactly happened. That's why we fired you and that's why we are leaving a bad review. Josue needs to be retrained on client customer service.

I've used Ana's cleaning services once last year and I never got around to writing a review. I…read morescheduled for them to come last Friday but 5 minutes after they arrived, the power went out due to the rain from Hurricane Ian so they obviously weren't able to clean. So they got me on the phone with the scheduler and they were able to get them rescheduled to the following Wednesday. They showed up on time at 830am and didn't seem to mind that my cat and dog weren't crated. I think they liked my dog a lot. I work from home so I stayed upstairs in my loft area while they worked. They got done with everything in an hour and 45 minutes which was great timing as I needed to present in a meeting at 11am. I added baseboard cleaning and oven cleaning and they did a great job. I think some of the baseboards were missed but it's not noticeable. My oven hasn't been this shiny since I first got it. I decided to sign up for a recurring monthly cleaning. I really enjoy getting my house deep cleaned and me not having to be the one to do it! I really love that they made my paper towels look cute, left a card with the names of the ladies that cleaned my house and gave me a cleaning rag!

I recommend this company. The cleaning team was communicative and did a great job cleaning our…read morehome. They were polite and worked hard. We are pleased with the way our home looks and think they did a thorough and professional job. Great value, too! We will be hiring them again in the future.

The TH Cleaning crew is a group of very friendly, energetic workers. We've employed them for…read moreapproximately 8 months. I appreciate their willingness to accommodate my sensitivity to fragrances, and especially love the clean, mopped floors, and shiny kitchen and bathroom counter tops.

Amelia was very prompt and very easy to work with. Her estimate for the cleaning services was right…read moreon target for the time the team needed. The crew that showed up for my move uut clean was great. They were very thurough and very detail oriented. We did an initial walkthru and went over all of the items that were to be cleaned.

Amelia is friendly and easy to deal with Her new crew was very professional and did a thorough…read morejob.

I'm a little old school and never imagined I would hire people to come into my home and clean for…read moreme. With a new position at work that consumes most of my day, an active 8 year old and a dog I simply didn't have time to clean. While searching for cleaning services in my area I came across Taylor Maids and found that they were much more reasonable than their competitors. Mr. Taylor (the owner) was very polite, friendly and professional. The housekeepers arrived promptly, were polite, and very thorough. They put my cleaning to shame and I will use them again and again. Thanks Taylor Maids!

We were moving into a new house that was left in not a great state. There was broken glass, packing…read morematerial all over the floors, the fridge smelled and the freezer was growing something awful. I called a week before our move date and set up a move-in cleaning service for the day before we were expected to move in. Anthony was polite and gave me all the information and pricing I needed. He called me the night before they were scheduled to clean to follow up and confirm. The day of they showed up and our electric hadn't been turned on. Anthony had his crew clean what they were able to and then offered to come back the next morning and finish the job with no extra fee! He was true to his word and the next morning they were back here cleaning and making sure the place was spotless for us! Anthony was nice about the whole debacle with electric. This is a great company to go with if you need a cleaning service. We will definitely be using them again. I know there are a few negative reviews and I'm not sure if my experience if different because Anthony was on site with his crew and I did a walk through at the end of the service to ensure everything was done. My comment to anyone thinking about using Taylor Maids that cannot be home to do an end walk through is simply relay to Anthony while making the appointment any areas that need special attention or just leave them a note on the kitchen counter top...That's what I did :)

I don't usually leave reviews but Vellcomms is awesome! Super professional and so nice! We had two…read moreTV's mounted, but they do it all. They were also really fair with the price for what we needed. Will definitely be using them again.