I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

Mike W. arrived on time. He introduces himself to me and proceeding to do his job. He serviced my…read moreHVAC system and the mini-split. He was very thorough and spent a lot of time servicing my two systems. He broke down the mini-split and cleaned that system from the inside to the outside. He found that the main HVAC system blower capacitor tested out of range and replaced it upon me agreeing with him. Mike was very polite and courteous. He is very knowledgeable and gave me great advice to help me make good decisions to keep both of my systems running over this winter season.

Had to have a rental serviced, and James just happened to be nearby and said he would stop over…read moreafter he's finished with his current job. He came over and sent a video of the damage and completed the work. Excellent work ethic and very professional. I highly recommend James. Trust Yelp reviews first!

Services are requested s soon as possible Quality work…read moreValue All are 10 out of 10 James The Plumber is a highly skilled professional He came to the house on time He works fast and efficiently. I've called him three times already and I'm a happy camperIm glad I choosed James The Plumber for my promplems in the house. Your home is your investment let James take care of your minor issues, I highly recommend this business.

Oh you know, just a mom on a Monday who loaded up the car with the kids, and realized I didn't have…read moremy car keys when I went to turn my car on. When I went to open the door, my key got stuck in the deadbolt. Service was extremely professional, quick, and went beyond my expectations. When he got here, took apart the dead bolt, and went to take the key out it wouldn't budge. I thought he would come out, get the key out and leave, but he created a new key, and repaired the locks on the door. I would highly recommend his services, and would hire him again if I happen to get myself into another predicament.

Got myself into a pickle tonight and was locked out of my house. To make matters worse, my dog was…read morein the house and way overdue for his potty break and dinner. Even though it was a Saturday and after hours, Damon came over right away and spent only minutes opening the locks for me. Highly recommend (dog agrees).

We had a great experience with Empire Roofing and Solutions from start to finish. Javier was…read moreincredibly responsive, patient, and thorough in answering all of my questions (and I had a lot since this was my first roof replacement). The quote was clear, fair, and very competitive compared to others I had received in the past. The crew showed up on time, worked efficiently, and completed the entire roof in one day. They were professional, respectful of the property, and did a great job with cleanup -- including a magnet sweep for nails, which I really appreciated. The final work looks fantastic and everything went smoothly. I truly felt taken care of throughout the process and never pressured. I will gladly recommend Empire Roofing and Solutions to others and am very grateful for the experience overall. Thanks again to Javier and his team for such great work!

Javier did awesome job repairing the leak and took the time to document everything step with photos…read moreshowing what he did. he was also punctual and reasonably priced

Great communication and fair pricing! The work is quality and exactly as promised. Highly recommend!read more

Amazing quality and great price too! Customer service was immaculate will definitely be coming back…read morefor my wrap !

I can not express how great this company is to work with. They are fast, fair, and priced great…read more They have been very communicative, and even helped me haul stuff out of my house while I wasn't even home. I have hired them three times, and every time they somehow outdo themselves. THESE GUYS ARE AMAZING! Highly recommend, you will not regret it! I wish I could give more than 5 stars!

Called several hauling companies. They were all overpriced and could not do the same day. I called…read moreMorton's and not only was their price reasonable, they showed up expeditiously. They were very professional, congenial, and the work is grade A quality. Definitely a must call for your hauling needs!

Great quality and service. They respect and value your furniture and your time! Great company!read more

From the owner: Ville’s Best Movers is Fayetteville’s trusted, owner-operated moving company dedicated to providing…read morefast, reliable service for every move — big or small, near or far. We take pride in handling every job with care and professionalism, offering a personal touch that only a locally owned business can provide. With our “no job too big or too far” promise, we make moving simple, efficient, and stress-free from start to finish. When you choose Ville’s Best Movers, you’re choosing a hardworking team committed to getting the job done right — every time.

called Saturday evening and they showed up within 20 min..very fair price for weekend after…read moreduty..THANK YOU SO MUCH David....I can't express my Thanks enough for prompt courteous customer service ..

Excellent service. The dealership could not help me and I was fearing I'd be locked out of my car…read morefor weeks after losing my keys. Justin was very helpful and came out the very next morning and had my new key fob ready in no time. Very good price and excellent service. Hope I never need this service again, but if I do, I know who to call.