We have used Holmes Security Systems since 2013. A Local Family Owned Business with local…read moreMonitoring. The peace of mind we have is priceless. We decided we needed to upgrade our doorbell. The service we received from Lindsay V. the Life Safety and Security Consultant was Superb. She even sent a personalized thank you card. The technicians Justin and Tyler are very Professional, Knowledgeable and Respectful. They even showed us how to use the app on our phones. I Highly Recommend this Local Family Owned Business for all your security needs, J and D Domina Parkton NC

that not what we were told come on there is nothing protecting the house from someone opening the…read morewindow and coming into the house all basic packages include a motion sensor and the fact of the matter is, I asked to fix this when the account was current. I told them that I would gladly pay the account if they would fix it, but they snapped at me and treated me like garbage so the account will not be paid for the simple fact that you guys would not fix the functionality of the panel. I was mistreated by your office on several occasions I'm done. I found somebody else that will treat me fairly and for the price that I paid I've got a better company coming out here and I'm gonna take care of my mother. Don't give me this bull crap that it was because the account was past due that you guys wouldn't service the panel I asked and asked when the count was current, but did nobody come out here and fix it not a single person

Absolutely horrendous experience, do not purchase through Vivint. They will screw you over with…read moretheir contracts. I started services with them in 2022, ended it in 2023 - so I thought. They have been charging me for a service I have not used and will not let me cancel. RUN FROM VIVINT

Sales person was very rude and disrespectful. Could not…read moreunderstand and respect my decisions. Looked very poorly dressed. Very unprofessional.

This company was excellent from start to finish! They installed my TVs and cleaned up after…read morethemselves!! I can't recommend them enough. Call them first and this would be your final call.

Hands down, best service! Reasonably priced too. After P.E.G. didn't follow through coming to my…read morehome to do a service, John came the same day to the rescue! Thank you so much!

I went with TCS in May of 2015 for my home security needs. Initial sales were great, helpful and…read moretimely. System was state of the art and user friendly. However, one of the panels has been having problems and service lacks. Today is our third appointment and the second time they didn't meet scheduling times. It seems that "the tech didn't see the ticket" twice now. Hopefully after two half days out of work, they will get it resolved today after calling again to see where the tech was.

Being that they're overpriced, I thought their stuff would be top of the line. I paid $2,000 cash…read morefor 4 cameras and the box 3yrs ago. My 1st complaint is having it hooked up to my wifi so I can watch from my phone...it's $80 for them to set it up. Any time I have to get a new modem (that's a spectrum issue in itself), it has to be set up again, which means I pay another $80. They should give a "how to hook up to wifi" paperwork for people who've already paid the $80 so we don't have to pay it multiple times a year. 2nd complaint, the cameras are not clear. I had someone vandalize my property (I knew the person), and the court said that the video wasn't clear enough so the guy got off scott free. 3rd: cameras started shorting out within a year, some times they'll go black for periods of time. 4th: After 2yrs, the box stopped letting me review past footage. I couldn't even watch something that happened a minute prior. AND now, it stopped recording all together, which doesn't matter because it's not like I can review the footage. Anyone who asks about my cameras, I tell them not to use TCS if they want something that will last more than a year or two.

I have used Gill Security for my home and business for many years. Always professional, fast to…read morerespond and reasonably priced. I trust the security of my family and business to Gill Security.

Had this company monitor our system for 2 years. Company is okay but their expenses to replace…read moretheir own device when it fails is a standard 75.00. Beware they set foot on your property you will be charged.

Not only is the service poor but the customer service is as well. In one incident my alarm went…read moreoff, my phone as well as the other numbers on file were called but never answered, and nobody was ever sent to my house. The was no follow-up either. The customer service is rather poor as well. When I was getting ready to move I called to cancel my service and was told that I could not cancel mid-month despite the fact that it wouldn't even be hooked up to a phone line. So I had to pay the remainder of the month. I was also told that I couldn't cancel over the phone- I had to send a letter or a fax to cancel it. The service rep I spoke with was less than cooperative or polite. He actually got an attitude with me when I asked why I had to send a letter/fax to cancel my service. I will NOT be recommending this service to anyone!

I do not know what the other client is talking about. My service and expierence with Allstate Was…read moregreat. Not only did theygive me free euipment, they actually came back 30 days later to check it. Most people do not understand that monitoring companies answer the alarms,dispatch the police, and take care of cancellations and transfers and well as do the billing. Not the alarm company. Iwould highly reccomend thiscomapany,