Quality work at a good price! Friendly crew and was able to complete the job in a timely manner.read more

Such an amazing experience with this TV mounting service! The price was totally fair, he kept me…read moreupdated the whole time, and the service was top-tier. They worked fast, handled everything with care, and I'll definitely be using Triangle Integration again!

5 star service from Robert H. just now. Best visit to spectrum we've had…read more Give this man a RAISE. Thank you spectrum for your services.

Constant outages, and when I tried to cancel the person on the line intentionally wasted my time…read morefor 15 minutes just to be difficult. Made me wait in line for 20 minutes just to return my equipment. Enough time to make a Yelp and write this. Use absolutely anyone else

The item arrived on time, but I had questions about the setup(it was a foreign made item, and…read moremanual was a bit weird.) The support I received from them was mediocre. I could have bought this item at Walmart, but I chose them for the reputation...live and learn!

3 strikes & you're out in my book!…read more 1st order: Shipped late. Quickly discovered that they do NOT make anybody available to resolve issues by phone -- you have to leave a number and wait/pray for a return call. At the time I had the specific e-mail of an associate I'd dealt with earlier, and he jumped in & helped immediately. It appears they've plugged that loophole now. 2nd order: Shipped open box product where new product was advertised/charged. Same old story: nobody available to speak with you. Either leave a # or e-mail. They ended up issuing a $50 refund, but this should not have happened. 3rd order: In a panic I ordered a $150 TOSLINK cable, but found out later the issue was elsewhere. Again: nobody available to assist with the return. In response to e-mail, they did approve the return, but charged a $15 "return label fee." Grrr. Hopefully I'll have my wits about me next time & remember to avoid these shady people who only half-heartedly provide customer assistance!

Best experience ever! After having the ring already pre installed in our house, we didn't feel safe…read morewith ridiculous lag times in loading alert videos. By the time they would open, we would already be robbed if that were the case. I did EXTENSIVE searching on every DIY system out there for weeks and decided to search yelp, where I happened to find this local company. I put in an inquiry and they reached out pretty quick, scheduled a time to meet that same week and had my system installed THE NEXT DAY on short notice and right before Labor Day weekend! Tom was a real pro and it felt so reassuring to be talking with one of the owners. We really felt taken care of and like we weren't going in blind or being misled. The system itself is very sleek, not noticeable and extremely easy to use. Even the app looks great! They have many different options for different needs, but definitely don't hesitate if you're on the fence!! I honestly told my husband I felt safer already just by the initial phone conversation!

This is not the same company at this point. Frontpoint purchased them and they are awful. No longer…read morelocal, bad customer service, expensive. I am canceling the service.

Look no further, this is your one stop shop for TV and Audio needs. My husband and I sought out to…read moreget a new TV and have it mounted so we bought from Samsung direct (with a three week delay in delivery) and then contacted RDU TV Mounting for a quote to mount it. Brenden ran the numbers for us and during that conversation, we discovered that Brenden also sells TVs, had that very TV in stock available and offered this very TV a few hundred bucks lower than Samsung. No brainer. We ended up canceling the Samsung order and had Brenden and his team deliver it, install it and mount it. By doing this, we eliminated the waiting for the Samsung delivery, the liability of it being damaged in transport and the hassle of bringing it into the house etc. Brenden and Nick did an amazing job. They are also both extremely knowledgeable in not only all things TV and sound, but also in the wifi space too, as they were able to hard wire and conceal all my TV and Ethernet cords in a jiffy. Impeccable work, superb quality. At first, we considered going with either someone from Thumbtack or a local handyman but are so glad that we trusted seasoned professionals that mount TVs everyday, to do this job. RDU TV Mounting, thanks for the exceptional work!

They came quick and did a great job mounting my televisions. I would definitely use them again.read more

This is an average business at best…read more When I bought the house, the cameras and control panel were already installed. I just had to take on the $50 per month charge. In exchange, the company left me hanging. Any and every time I need answers or instructions on how to operate this, or change settings for that, it takes a long phone call or chat experience that goes nowhere. If my alarm goes off, they are right on it. Great work there. However, with Vivint, the customer comes last. Need help? Last. Got a service order needing completion? Last. Expecting a follow-up? Last, last, last. Horrible customer service. Their outgoing service people do good work. When they come out, they work hard and generally know what they are doing. I've had two experiences with them. However, recently I had a guy come out to work on my garage door. After two hours of failure, he said he'd need to get a better part and follow up. That was weeks ago, no phone call, no email, no follow-up, and my garage door still won't open. I'll call them to see why they forgot about me. Again. Because, yes, this has happened before. As long as everything works and you don't need ANYTHING until your home is burglarized, or don't need them otherwise, Vivint is a good company. Okay bye.

Beware of deceptive long-term contracts and a nightmare cancellation process.I am beyond frustrated…read morewith my experience. Somehow, I was locked into a 5-year contract--something I explicitly would never agree to, as I move every 2 to 4 years.Beyond the contract trap, the service is terrible. The cameras are sub-par and do not perform well. Trying to cancel your service is an absolute nightmare. Calling customer service feels like an Olympic sport; I was transferred 5 different times, forced to repeat the exact same information to every single representative, only to have the call suddenly disconnected. I am currently deep into my second hour of phone calls just trying to get a straight answer.Do not let this company lock you in. Save yourself the stress and look elsewhere for home security. DONT DO IT!

I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

I gave this company a 5 because of Mr. J.D. Watson!! But his supervisor Lee Hill was a negative…read moreasshole who was talking over myself and his employee J.D. Watson. I feel J.D. should be the supervisor not his rude boss Lee Hill Thank you Mr. J.D. Watson from Safe Haven Security, Authorized ADT Dealer in Raleigh/Durham area of North Carolina for getting out whole security system setup in a timely manner. He is a great guy and I actually had to look up to him when I met him. I just wish his boss Lee Hill would have been a little more respectful to JD and myself when we were setting PJ Willoughby and my home security! https://www.adt.com/local/nc/raleigh?utm_source=local-seo&utm_medium=pyh&utm_campaign=places&utm_term=nc&utm_content=raleigh&ecid=R_DM_LMK_ADT_ADT_local-seo-pyh-nc-raleigh

They will give you faulty equipment, take forever to answer the phone, troubleshoot for about 5…read moreminutes then tell you they can send a technician to replace it for $60. There is no reason you should be paying for servicing for faulty equipment that was given to you under warranty.