I scheduled an appointment with HelloTech, but the technician never showed up. I waited around and…read moreonly got vague updates through chat that they were "working on assigning a technician." Hours later, still nothing. What made this worse is that I had to ask multiple times what was going on they never proactively updated me. Eventually, I had to cancel the appointment myself. this was still a complete waste of time. If you need reliable service, look elsewhere. I can't recommend HelloTech after this experience.

They are rather deceitful in their pricing. As I went to check out, there were fees for different…read morethings that added considerably to the bill. They were also a high-pressure company to grab you as a customer.

Best experience ever! After having the ring already pre installed in our house, we didn't feel safe…read morewith ridiculous lag times in loading alert videos. By the time they would open, we would already be robbed if that were the case. I did EXTENSIVE searching on every DIY system out there for weeks and decided to search yelp, where I happened to find this local company. I put in an inquiry and they reached out pretty quick, scheduled a time to meet that same week and had my system installed THE NEXT DAY on short notice and right before Labor Day weekend! Tom was a real pro and it felt so reassuring to be talking with one of the owners. We really felt taken care of and like we weren't going in blind or being misled. The system itself is very sleek, not noticeable and extremely easy to use. Even the app looks great! They have many different options for different needs, but definitely don't hesitate if you're on the fence!! I honestly told my husband I felt safer already just by the initial phone conversation!

I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

Responsive, competitive pricing, quick turnaround times, and excellent end product. Would…read moredefinitely recommend Johnathan's services.

Jonathan was great to work with! When I was searching for help, he quickly provided all the…read moreinformation I needed to make a decision, as well as a reasonable price for the job we needed done (Samsung Frame TV mounting). Jonathan was communicative prior to his arrival and arrived on time. He clearly knew what he was doing AND patiently answered all of my questions. He was also considerate of our work from home needs. I'd hire Jonathan again to do this job! He was kind, generous, and knowledgeable. And we love his work!

Robert is a very knowledgeable and nice guy. He is also very fast at getting the job done. His…read morerecommended equipment was excellent and everything looks fantastic after his installation. Highly recommended.

A1 Installer does custom home theatre, electronics, home network and antenna installations. I was…read morelooking for someone to put up a high power HDTV external antenna on our roof, similar to a satellite dish. (The internal antenna just wasn't picking up all of the channels we'd hoped to get.) 1. REPLY TIME. I sent an email into them and they were back to me within 24 hours. Things tailed off a little thereafter, it took a week to get the next reply, but things moved in the right direction. 2. ARRIVAL TIME. They were late, but they got there. Wa-a-a-a-ay better than a cable company. 3. ROOF INSTALL. They put the antenna up on the roof exactly as asked. They did all of the right work, had the right parts and the job looks great. 4. IN HOME. They had to wire the antenna into our attic. From there they got it down to our home cable box, and out to all of the TVs. I'm very happy with the work they did. If they'd been on time and a little more responsive = five stars. The great thing is that I can now get rid of my cable and save $100 / month and still get good HDTV service.

What a great person to do business with. Kevin has been such a pleasure and so professional in…read morequoting, answering questions, installation and after install questions. I would recommend Kevin with Burroughs Systems to everyone in the Greater Raleigh Area. Please allow him to come by and give you a quote. I had a special need for my security system and had 2 other companies that said they could do it and both failed miserably. And wanted an outrageous price, but I needed it installed and had to pay them. But ASG and CPI both failed to do what they said they could do. When they failed and lied to me I found Burroughs Systems and he jumped through all the mess the other companies created and installed in time and had us up and running as promised. It is so refreshing to find someone who is so responsible.

5 Stars!! On Time and on Budget. Kevin knows his stuff and is very professional!!…read moreWill do business with again.

I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

A good resource for the smallest job to the largest!read more

I ordered QMotion (now Legrand) motorized shades from Nicholas Riddick. Nick was extremely…read moreresponsive and provided excellent customer service. I had a problem with a part not included in my shipment. Nick immediately contacted the company on my behalf and had them ship the part. Salespeople don't want to spend their time dealing with customer problems, but Nick helped me with good humor.

I can't say enough about the professionalism and attention to detail that we experienced with WBE…read more We first interacted with them as sub-contractors for a major renovation on our older home, There was considerable electrical upgrading necessary and the three electricians that worked on our home were consistent, conscientious, and meticulous in their work. We have since hired them to do subsequent work for us and WBE will now be our go-to team for any electrical needs, Totally professional outfit. I highly recommend them for any project - large or small.

Was searching around on Yelp for an electrician and gave these guys a call. Super friendly to chat…read morewith! I was looking to install a new chandelier and was getting a bunch of quotes. This was the only electrician that I called that charged per hour and not just a flat free per service. I like this way better because you pay for how complicated the job actually is, not just a number they pre set. They let me know what the max they thought the job would take, over estimated it so I could know what the worst case scenario would be cost wise. I was able to get an appointment fairly quickly for the next week so I scheduled it. The guys who came on install day were friendly, one was an assistant, they worked together well. They didn't have one of the parts they needed so they stoped the clock while they waited for it to arrive so I wouldn't be charged for the waiting time. All in all it took well under their max time frame and they did a great job. At the end of the day this ended up being the most affordable of all the quotes I had gotten. They even asked for a vacuum to make sure they cleaned up any plaster dust left behind. I appreciate that, I have had other electricians in who leave a mess and don't think twice about it. Not these guys, they want to ensure they leave the place as clean as it was when they walked in. My only suggestion would be to setup an online bill pay system, would make things easier! I will definitely be calling Wright Brothers again!