I have to say, during this whole unfortunate Covid experience we are all experiencing, this specific location has definitely stepped up to the plate to make it the most enjoyable time off possible. I've been going here weekly since I was furloughed in March and throughout the uncertainty of the world currently, every employee at this location has had a smile on their face, extreme kindness and care every time I have come. I truly believe this is why the lines have been wrapped around the entire parking lot, but yet we all still wait in the long lines.. and trust me, it is worth it! Apart from the beyond great hospitality, obviously the ice cream is fantastic. It tastes amazing! And for the price you definitely can't beat it! If you're feeling down during this time, definitely make a trip here, you won't regret it. Thank you for an amazing experience and great ice cream! read more

Love love this place! This is my second time at this location, but my first time going through the drive thru. I was so pleased! There was one car ahead of us and they were so quick. I almost thought we were given the wrong order! I ordered a tan & white. I substituted the chocolate for English toffee. Best idea ever! My boyfriend got a black & gold. He substituted the chocolate for vanilla. We both we very pleased with our order! read more

Dewar's Express - Tan & white - Candy Stores Near Me - Bakersfield, California

I love that they have a drive thru! If you like peanut butter, you have to try their Black and Gold, side by side with extra fudge and peanut butter topping. read more

Friendly service, fun combinations of desserts. Nice people. I kind of prefer moo creamery though. read more

Whenever I crave ice cream this is my go to. Ask for the milkshake thick and eat it and it is delicious. Service is also friendly and diligent. read more

Need in my Life. Dewars Ice cream is Top Notch. I wish I would have took a picture but I couldn't wait. I drove 20 minutes at 9PM at night just to have the best smoothest ice cream in town. Red and white and a pint of peppermint to save for tomorrow. The staff served the line around the parking lot that just kept lining up. The line moved quick. Worth the wait. read more

This is one of Bakersfield's gems. It is one of my favorite places to go to when I go home. The ice cream is absolutely wonderful and I am super partial to the marshmallow topping and hot fudge. The only reason I gave it four stars instead of five is that it's a little pricey. read more

Dewar's Express - Candy Stores Near Me - Bakersfield, California

The best dessert I've ever had. Omg the marshmallow topping combined with your favorite ice-cream and nuts! Love this place so much ! This location is a drive through, super fast and easy to get a treat! We get the Black and white with peppermint ice-cream. And the black and gold (peanut butter). Every time we are out here visiting family here we make a trip out to a Dewars location . I recommend this place to everyone! If your ever in the area, or even just driving through you have to make a stop at one of the locations p.s this location is the only drive through. Their other locations are indoors. If you don't like the popular ones ie: the black & white they have a variety of different ice cream flavors and toppings to choose from. I recommend to top any flavor off with the marshmallow topping . They also sell candy chews , these are great to take and give as gifts. They also have merch so you never forget the place where you had the best dessert of your life lol. read more

No matter how hard the day was I always seem to relax when I visit your original place down town. We love this place. Keep up. The great atmosphere and the smiling faces and the friendly services from your crew. read more

Been going here for years. Just within the last year they nearly halved the size of everything yet are charging $1-3 more for any one item??? They were expensive to begin with but at least the sizes were alright. Now i'm paying even more for less?? I understand supplier prices have gone up for everyone but there's no way Dewars isn't raising theirs even more. Wont go back until sizes go back to normal and prices reflect what you're getting. Neither will likely happen and I will tell everyone not to go here until these have happened. read more

Best icecream ever! Everytime we visit Bakersfield we have to come here and take a box of candy home with us!

Dewars + Drive-thru An intimate combination I never thought possible. The atmosphere of Dewars can't be beat. Especially if you're downtown at the original location. *Hey, there Mr. Moose Head!* But, like Casey R mentioned, a drive-thru is sometime necessary. I can only imagine the relief of tired soccer-moms everywhere when this Dewars opened. Drive-thru's are a ubiquitous part of America, and I'm glad Dewar's decided to join. *I'll take one Peppermint Sundae, extra marshmallow to go, please. Hold the nuts.* read more

Such horrible customer by Genesis. I won't be returning to this location. I don't know what happened to Dewar's customer service.

Amazing prices, portion, and flavors! I had the Reese's ice cream scoop that was delish. Came here with a group of people and everyone enjoyed what they ordered! read more

Dewar's Express - Candy Stores Near Me - Bakersfield, California

Dewar's Ice Cream....one of Bakersfield's best! This location is one of the newest and the only one with a drive-thru. The ice cream is as delicious here as the one on Calloway or on California but when you can just drive thru as a quick pick up that is just even better. I rated 4 stars based of the drive thru and of course the consistency of the ice cream. I haven't ate inside so I'm unsure of the atmosphere or customer service from a table stand point. I'm sure it is no less than what I have experienced at the other locations. I am not a huge lover of ice cream but I do enjoy it from time to time. And Dewar's definitely hits the spot. This time I ordered an original Banana Split which was so delectable. I didn't know you can customize your own banana split so next time I definitely will be doing that. My wife ordered the Red & White which she adores and my kids always mix & match up scoops in a large sundae. The variety of ice cream flavors, toppings and nuts are so much and hard to choose between to be honest. read more

Dewar's Express - Original Banana Split! - Candy Stores Near Me - Bakersfield, California

They have a great product but 9 times out of 10 I've experienced very bad customer service at this location. That's really unfortunate because I grew up eating their ice cream. read more

No taste to the ice cream. Gross!! The ice cream had no taste to it. Never again. I just went cause lots of people are there. Disgusting

Always thought this location with a drive-thru was a brilliant idea. Customers get their favorite ice cream in the convenience of their car. I have been here quite a bit, most of the time I get the Strawberry Special. A delicious mixture of fresh strawberries, ice cream, walnuts blended together. My son sticks with his go to, cookies and cream scoop with caramel topping. The strawberry special is a bit large for me to finish in my own so I ask for it to be split in two cups. I have had ice cream all over LA and I can say this is still my favorite by far. read more

Rude customer service, on google it shows they close at 10:00 pm there was a long line and the worker wouldn't take my ice cream order because it was 9:22. I'm pregnant with cravings, worker was just rude said we had to get out of the car line. read more

After lunch, my family & I stopped here to get our dessert on. Dewars is SO cute!! And they have a drive through, what?! For ~$4 I got a large-ish styrofoam cup filled with ice cream. They had a variety of ice cream favors, milkshakes, sundaes and more. They also have saltwater taffy, s'mores and other small treats available for sale. There are a few tables inside to sit and enjoy your treat. It wasn't very busy when we were there, but there were 3 employees working. The restaurant was clean and well kept. read more

This literally goes for all 3.5 (unless the Tejon location stands on its own as 1 whole one?) locations of Dewar's. This location is teensy weensy, so if you're looking for big flashy amped up ice cream parlor, go to the one on Brimhall and Calloway. It's quite the spectacle. Yeah yeah yeah. I'm biased. This is another one of those Bakersfield gems that may be a little hyped up. However, Dewar's is the almighty Zeus of ice cream joints everywhere. I swear it. Their flavors aren't incredibly intricate and it's not fancy shmancy claiming to taste of angel kisses and dolphin tears, but it honestly comes pretty close. I would be less sure of Dewar's if it wasn't so tried and true. Friends from near and far -- without any Bakersfieldian influence on their love for Dewar's -- can't resist it's magic either. My best friend's Christmas stocking stuffer from me was a gift card to here. She was STOKED! Even though she lives 4 hours away. Something about the ice cream here is so alluring. I describe the texture as frosting-like. I would say frozen frosting, but no -- the ice cream here is soooo soft and delicate and frostingish, yet so sinfully rich and wonderful, there's just no comparison to anywhere else. I always say I'll branch out and try all flavors someday. But birthday cake, cotton candy, and orangeberry swirl keep reeling me in. I've tried the Reese's cup flavor and it's fabulous, as well as the peppermint stick flavor. Both are heavenly. The black and white (and all other sundaes) isn't for sissies. Its a chocolate and marshmallow sundae. It's breathtaking, but I don't think I've ever finished mine in a single sitting. Maybe someday though. Boxes of Dewar's chews make wonderful gifts, by the way :) Ps the Dewar's vs. Rosemary's debate is a big deal to Bakersfieldians. My vote always goes to Dewar's. Always. read more

service is always phenomenal and the black & white is the most delicious ice cream dish to ever be created. (red & white is a close second)

The worst! The only reason I go is because my boys love the ice cream.. I however hate the long drive thru lines. Then, when you go inside you see 10 people working. How the hell do you have so many people working and still take forever?!! Every time I go inside to order I wait at least 20min, I could only imagine waiting in the drive thru line! Today I ordered the usual 2 coops of cookies and cream, one scoop of cotton candy and a Black and Tan. I literally live 5min away. When I get home the boys ice cream was perfectly fine, mine however looked like a chocolate shake with no nuts! Very disappointing when you have to wait that long and your order looks like shit! read more

What a darling place! The best strawberry ice cream. Great service. They happily give you extra topping. We will definitely be back on our way through Bakersfield. Makes Baskins and Robbins look like amateurs. read more

Spent $17 on two ice creams and received the worst service and was not treated well. You would think paying premium prices would entail premium customer service. Don't waste your time or money here. read more

Once again.... I love the iced cream but management has got to improve. I know they are super slooooowww through the drive so I decided to go inside. Glad I did, because as I was in there I was watching one if the workers prepare my ice cream. As she scooped the icecream into the container, it fell in the floor. She threw away the container(great job) that fell on the floor, but she never discarded her gloves after picking up the floor. Then she scooped our ice cream. Gross... Amongst everything else she touched before I brought it to her attention( like the icream scooper handles). Need to have higher standards at this location. Hopefully somebody important reads this and understands that the service needs to be improved starting with the drive through operation read more

Not impressed at all. I think their candies and ice creams are very good! But everything else we tried here was just lousy. I also think their inside seating is insufficient for any groups larger than 4, and their heater wasn't working outside when we went at night. The chocolate shake wasn't too bad but it's hardly the best I've had...just not creamy/smooth enough, a bit like a diet shake with too much ice-like texture. Wish there was a wider variety of shakes, some fruit varieties like Date would be nice. Worst of all was their hot chocolate...you would think a dessert place like this would get this simple beverage right. Our hot chocolate was, quite simply, the WORST hot chocolate I've ever had...it tasted like it was made with equal parts tap water and toilet water...no creaminess, not sweet at all, just flat out disgusting. I think if I come back I'll just stick to the ice cream, because they just ruined my thoughts of their ability to make decent dessert beverages. I expected much better. read more

I'm not exaggerating when I say 9 out of 10 times my order gets messed up. I ask for Ice MILK. Nuts on the side. And I get Ice Cream with nuts on top. Seriously frustrating. I know you're busy, but come on. A $10 Sunday should be correct 9 out of 10 times. Time to check out Rosemarys. read more

I always come here with my girlfriends and we sit in the patio! I love the ambiance and they have good customer service! I am not the biggest fan of their regular ice cream I prefer their black and white! The biggest con for me is that their ice cream is way to expensive! For a scoop I paid almost $5! read more

I was at this location Tuesday or Wednesday night. It was busy and the store was almost at regulation capacity. A very concerning situation happened with a patron who didn't want to wear a mask the right way. A worker (perhaps her name was Jade) told the customer to adjust the mask. She noticed it was down again and told the customer he had to wait outside. She ends up in a debate with the woman he was with. Then she told her, the CUSTOMER, to 'Get out of my face you disgust me.' The store was busy, but the defiance of customers should never be handled in this manner. I have had nothing but REALLY good service at this location. I was appalled by this girl's behavior, especially because it isn't normal for the store. Please address this so it doesn't make your customers leave. We love Dewars. read more

Waited almost 30 minutes in the drive thru tonight for my Black & Tan just to get all the way home to discover I was given peanut butter instead of caramel. Seriously? If this happened to someone who was allergic to peanuts you guys would have some big problems. Regardless if i'm allergic or not though, still disappointing when you pay for a nice treat just to get something you don't like. Re-train your staff if they don't know they menu. read more

Yes please and thank you. If you want Dewars without the wait, come here. There is a drive-thru and limited seating inside. But regardless of when we have come, we have always found a seat option inside and out. That can't be said for the other locations. Same deliciousness, without the hassle! Acutally, maybe I shouldn't post this? I don't want this place to get busy. Skip the last part and just use the drive-thru. Okay? read more

Fun family ice cream spot. Portions are good. Service was great. Seemed a little messy but maybe it was because they really were hopping.

I've always ordered a George's Special and I substitute the chocolate for Caramel and I've paid $9.90. Today Elizabeth told me she can't substitute the Caramel and proceeded to charge me $14. I never have had this issue in the past and she was rude and my experience was unpleasant. I have proof of what I've paid in the past and I always order the same thing, not sure why today was different. Elizabeth argued with me and that's inappropriate to do especially through the drive through. read more

I have always loved Dewar's, BUT their website is not correct and the last several times I've been there, the lobby is CLOSED. The website says open until 10pm. "NOT". Oh well COLD STONE is becoming my new "go to" place. read more

It is beyond frustrating that the last 2 times I have been here, they have gotten my order wrong. Shame on me for not checking before I drove away. I should know better by now. Ordered 2 Black & Golds, ended up with 2 Black & Tan. Again, shame on me for not checking, but when you pay $18 for ice cream, shouldn't they get it right at least once in awhile? read more

went to the drive through ordered 1 pint each of cookie dough & peanut butter fudge and a 1/2 pint caramel sauce on the side. I knew I was in trouble when I took a tiny taste of the caramel sauce & gave it an instant F. had a scoop of each. cookie dough chunks were 4th rate.put caramel sauce on it made it worse so dumped sauce down the sink.the peanut butter fudge, had no fudge maybe a minute swirl of chocolate sauce but not fudge.wont ever go back ralphs market private select ice cream puts this in the dirt, so so sad expected it to at least be as good as 31 flavors. read more

Nostalgic experience brings back childhood memories. Great ice cream, service and chews!

I definitely enjoy this location so much more than the others. This is mainly due to their drive thru which at times can be quick or take longer than going inside. Inside of the store is extremely small. It reminds me of a bigger studio apartment that just added two ice cream freezer things and 4/5 tables for eating. The ice cream and service here are just as good as the other locations and still includes all of your favorites. Shout out to the person who thought of this concept! read more

This is definitely an Express location as it only carries ice cream with a limited selection of chews. But it has a drive thru! After the fantastic banana split yesterday at the Eye St location, my mom and I split a small sundae of chocolate with marshmallow while my son got a cone of bubblegum. Delicious as ever, and I really don't like ice cream. If they ever start making popsicles, I will be in trouble! read more