Worst service ever! Never been checked up on and got any refills, they forgot to bring out one of our order when we remind them like twice.

This Denny's sucks. The service is poor at best, due to the management, the manager. He is rude, to the point of walking out of Denny's, cause I feel uneasy when someone stares at me while dining. If I could give a minus star rating, I would. read more

This Denny's sucks, this staff is so rude. Don't bother trust me. Especially the hostess . And the "manager"

So after prom my friends and I decided to go eat. We sat down and waited for some friends who were finding parking to arrive. About 5 minutes in a waiter named HELEN, came in and started rushing us to order! so rude. After telling her we were waiting for some friends to arrive she gave us MAJOR attitude, telling us she needed us to "hurry" and that "she needed to take in our order quick because it was a festival" but the "restaurant" was practically EMPTY. Because of this, we didn't get to thoroughly look at the menu and pick what we desired. Instead, we had to just skim the menu and choose the first thing we saw. I will NOT be coming back to this Denny's and i recommend you don't either read more

Take long time back too this Dennys buy now its really good thanks love now no more slow service its fast and good food

Every time I come to this place they never get my to-go order right. I was asked if I wanted avocado on my salad and I said no. I get home, there is avocado on my salad that I was charged for and nasty gravy on my mashed potatoes that I didn't ask for. And the food was cold but the manager said that was my fault. Who leaves food on the counter and not under a heat lamp? I give up on this place. I would give Zero stars but they don't allow that read more

Shout out to the cooks! Food is really good! With times being the way it is, I need you to feel this message to the server Hayle B. You weren't very friendly. We walked in the door, you didn't greet us and had more of a frown than a smile. You were very impatient. You were in such a hurry I had to call you back to correct the mistaken order. And besides seeing you behave like that again with a different guest, was my motivation to write this. My advice to you and anyone else on the team that forgets.... You are working in a customer service position. Did you smile? Check on your guests after serving? Did you politely answer any questions they may have? Did you make sure they don't need refills? Did your energy say 'I'm happy to be here'? If you can't do those basic small customer service things, take a moment to remember why you are working there. Hopefully it will inspire you to give better service and then maybe I would feel to leave a tip. Being from Long Beach this is the Denny's I spent many after hours at, and I have never felt so unhappy with service until today. You seem like a nice girl, please just smile and things will be at least half better. To Edwin, I love your smile, please share it with your team, you have great service also and I see why you are the manager. The only thing I have to say is, you and I made eye contact on 2 occasions while I was in front of the counter. Once when you were busy and second when you weren't busy. I saw you walking away from me and I had to say, Excuse me. You should have came to see what I needed as soon as you were done. Did you notice Hayle join our conversation? It was because she worried I was complaining about her bad attitude, but she neglected to bring us, yet another item, and that's why I asked you. I hope that this inspires you all to think and evaluate the reason you are at your location. I encouraged my guest to visit your location, she prefers your competition, but your service just helped her stick with them now. Best wishes. read more

Denny's - Grand slam slugger. I was so hungry I forgot to get a picture before hand. - Diners Near Me - Long Beach, California

This is the worst restaurant o ever been in my whole life first at the door was this guy screaming saying bad words and actully this guy work at this restaurant any ways So I ordered simple kale salad because I as I hurry but this weatres forget place my order so I was seating there for more than 20 minutes for nothing so when I asked for my food he just said I am sorry so I tell him call to your manager and what a surprise the manager is a big joke he was incapable to do nothing than just smile and say I am sorry so people avoid this place by the way the place is dirty and stink so bad read more

I had such a great indoor dining experience, it was amazing. The social distancing was perfect, the tables and everything was clean. Our waitress Saira gave us the best costumer service anyone can have. She was very kind and helpful. She was polite and would continuously come and check on our table to see if we needed anything and when we did she was very precise and quick about it. The food was fantastic, it had great portions and the coffee was fire I would 10 out of 10 Reccommed this dennys to anyone. Great service and great food. I would love to thank every single person working there today especially during this crazy pandemic. read more

Happy Veterans Day to us! Went here for a Veterans Day breakfast and left hungry. We of course ordered 2 free original grand slams, my mother in law got her wheat pancake meal (paid), and the baby got her little meal as well (paid). The waiter was really nice but once he dropped off our order we never saw him again. We didn't get napkins and our order was missing both pancakes from the free meal. I typically like to tip really well on Veterans Day as a thank you for doing this for us! But all we got was the eggs and meat from the grand slam. I never saw my waiter and the baby was getting fussy so I walked up to the front and wanted to cash out and informed them about our missing food. The manager said idk what you want me to do about it, it's a free meal. I was thinking dang guess their not in the business of customer service. He then offered to give us the missing items to go but we were just starting off our day to the aquarium and pancakes won't do well in a hot car for hours. Guess as a veteran on Veterans Day we should just accept a half ass free meal or expect to pay for a decent one. Just glad the aquarium didn't hide all the fish and allowed us walk around the entire exhibit. I do want to say thank you to places that hook up veterans on vets day. We don't expect it but we truly appreciate it the generosity. read more

Samuel was our server and really nice and friendly even though it was busy for a Monday night. My friend killed her food. I had the moon's/ my hammy and look and my food is gone read more

My wife and I were exhausted after a long day and decided to order Denny's and have it delivered. Really bad decision. Easily one of the worst meals I have ever had. I know drivers make multiple stops per trip, but we live 3 blocks away and it took an hour or more from the time it left the restaurant. While that would lead to inedible food under the best circumstances, when added to drivers not having insulated food carriers even the appearance of being appetizing is lost. When the driver did finally arrive, I opened my door and managed a polite "Thank you so much! How is your evening?" He handed me the bag, turned, and walked away. No "I'm doing well, thank you" or "Enjoy your dinner" or even a grunt. Starting with the Grand Slam - The "extra crispy hash browns" were literally raw, one of the sides was not included, and cold eggs and there is no positive spin I can put on cold pancakes. As for the Pot Roast Dinner, I am not expecting 5 star gourmet cuisine, but meat that has the texture of shoe leather, paired with basically raw onions, and what I assume to be canned or powdered gravy just tells me that they aren't trying and don't care. Fortunately, the 1/2 pound of salt made it easy to put down despite being starving. I'm sure the garlic toast was better when it left the kitchen, unfortunately it was just a soggy mess by the time it arrived. The red skinned mashed potatoes where ok, I would venture to say they may have even been good when they were hot or even warm. I know they use a scoop to standardize portions, but I literally got a sad little half serving (hard to see in the photo, but the potatoes are only about 1/4" thick and that's rounding up). The steamed broccoli was really good, which is why I was not at all happy that I only got maybe 4 little pieces. I included a photo. Good tip for anyone in food service (from fast food to world class restaurants), if you wouldn't serve it to your boss, don't serve it to your customers! read more

Denny's - Diners Near Me - Long Beach, California

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Ok so after reading the reviews I was very skeptical about eating at this restaurant being that my boyfriend and friends was very hungry after a long night at the beach we decided to stop in for a quick bite, for a Monday night surprisingly the restaurant was full, and my first thought was oh no but to my mistake being full was not a problem for these ladies. After being greeted and sat by the manager our drink order was quickly taken a little worried but after about 5mins our drinks arrived but yet no server after realizing at this point it's only two ladies working the whole restaurant we waited patiently, Ms. Helen finally arrived with biggest smile she took our order but then as we sit with our drinks we noticed other tables who have been there before us hadn't received their food, so n the back of my head there's another oh no, but to my surprise again in about ten minutes everyone was fed, as we go to pay our check we notice the manager in the kitchen helping the ONE cook they had on staff for this entire restaurant, I had to leave a review because I've been in this restaurant on other nights and told myself I would never return but the employees on staff tonight changed my whole outlook (seems like customer service is gettin better) P.s plz give that manager a raise she deserves some kind of acknowledgement read more

Worst service ever! Once we were seated we sat there for at least 15 mins with no acknowledgement! Then when I tried to get the waiters attention he told me one second and did not come for another 5-7 mins meanwhile everyone else is getting served. So we get up to leave and all of a sudden our server finally decides to bring us water. No apologies of course. To top it off the staff were laughing and joking in the back while we are waiting to be served! Absolutely the worse service ever!! read more

Not even a one star. Didn't even offer me water.dont ever come here. Manager was more interested in flirting then dealing with his job. DONT do it!!!!!!!!!!!!!!!!! read more

If i can give this dennys no star, i would. We walked in, the manager said he'll be right with us...we waited good 5 mins. Servers walked by without acknowledging us and i tols my hubby and bff I'll give them 2 more mins and im out. 2 mins passed and nothing. The customer started shouting to the workers in the back, "you have customers waiting!!!! You have an order!!!" We got up and left. In the 7 mins we were there, no one sat us down on a table, no water, and it was just rude. read more

I'm giving this Denny's a 1 because it is the absolute dirtiest in dingiest restaurant I have been in the US. I should've known that when I walked in the front door and noticed a sign that said that this is a privately owned Denny's, that the experience would be bad. The food and service were average ... but I just can't get over how dirty and dingy and cluttered this place was. read more

customer service: horrible food: terrible cleanliness: 1 out of 10 poor management. shut this place down. read more

We decided to eat at Denny's because we were in a hurry and already know what we wanted to eat from the menu. Denny's was a little busy when we walked in. The manager asked the hostess to seat us after he asked us "how many in your party " She gave him or us an eye-roll. A great start! After we were seated we waited about 5 minutes or so when a "junior" manager stopped and asked us our drink order. We tried to give him our food order at the same time but he declined, saying he was not our server. Really? He comes back about 5 minutes later with our drinks and then asks us if want to give him our food order because it is busy. Ok we do. People are being seated around us and their food and drink orders are taken and their food starts coming out but our food has not. We stop a passing waiter for drink refills. He obviously not happy we asked him and continues to the kitchen. He does not come back with refills. It's been over a 1/2 hour and We are still waiting for our food. Another waitress who is refilling beverages at another tables sees ours are empty and refills our drinks. We inquire about our food. She disappears into the kitchen. Everyone that came in after us is eating. Another waiter walks by and we inquire with him about our food. He goes to the kitchen. We are at the 40 minute mark. Yet at another table a customer complains to the manager about the quality of their food. We are thinking of calling him over to find out where our order is! The junior manager just then walks by and sees that we have no food and hurries to the kitchen. And as he enters the kitchen our food passes by him and is finally delivered by yet another waiter. It is sort of hot but my eggs are crusted on top like the have been sitting under the heating lamps for awhile. The toast is coldish and looks like it to has been sitting around. We gobble our food. It tastes OK and I am not going to ask for new toast because I'm not chancing it that It'll even come. We ask the previous waitress who refilled our drinks as she walks by for our check and she obliges. We finally are done eating and go pay the cashier. We have a discount card so at least our bill is reduced by 15%. We of course don't add a tip when we run our credit card because we were certainly waiter-less. We were at Denny's over an hour to eat mediocre food and received bad service. Btw, we got to where we were going on time! read more

The food was not bad. Had to ask for a fresh batch of coffee as the first batch was watered down. I asked the restaurant manager if they did surprise birthday desserts, he said they would. When the waitress brought our food she asked what kind of cheesecake we wanted. Thanks for ruining the surprise!! read more

2 Stars is right but should be 1!!! Worst service I've ever had by far. If the owner cares anything about this restaurant they better get over there and save it! read more

Poor service, i ordered the cinnamon pancakes, it didn't look like the picture and the server left my food by the sink and brought it to my table, i had to demand to get the regular pancakes instead of the cinnamon pancakes. We had to ask for refills ask for forks and napkins. NEVER COMING BACK AGAIN! NEVERR!! read more

This Denny is one of the top worst! Service is bellow par. Staff is unprofessional. Location is very dirty.

This place deserves ZERO stars. Placed an order to go and realized it was wrong after hitting the road. Called back and was told by a manager that I would be taken care of next time. Fast forward to the next week when I called in another order, the manager named "WILL" immediately gave attitude and hung up on me after stating what I said wasn't true. I called back and he continued with his callous attitude and hung up again. I visited the store a couple days later. My order was wrong yet again and took many times to get correct after which the cook was mad even though the ticket order was placed correctly by the employee who took my order. After asking for WILL they told me he wasn't there that day. I told them what happened and ARMIDA comped my meal. She is the only reason this place even gets a star. read more

This is dirty place to eat i went two times to this place and I found a hair on my food.

The guy in the front greeting us, did not greet us, made us wait 10 minutes for no reason, instead of telling us the table was ready he did a gesture to follow him with his hand, if I wasn't starving I would have left... I never leave negative reviews but c'mon customer service homie... don't rely on the name... read more

Fast friendly service my server was very attentive and the food was excellent. My friends and I were drunk And a little rowdy so I appreciate the excellent food and the patient service read more

This has to be the worst Denny's I've ever been to. They allow homeless to sleep in the lobby, take hoe baths in the restroom, and wander around begging for food and money, I was disgusted. It's dirty and filthy! we got up and left immediately. I do not recommend anyone going to this Denny's. read more

Ok we love to be on our phone well it took long for my order cause the waiter was texing on his phone and when he turn he saw me put the phone down and came to me and said are you ready to order .... well hello if you were on your phone you would known read more

HELEN Y is the best waitress there! Exceptional service and great attitude. Definitely would come back

Short story: 9:30 - Enter restaurant 9:35 - Greeted by Diego 9:38 - 10 minute estimate for food completion of Chicken Sandwich 9:40 - 3 Girls walk in and order 9:50 - Stood up to check on order 9:52 - Girls leave with their completed orders 9:53 - Received apology and offered free drink, told few more minutes 10:18 - Order is ready from kitchen 10:20 - I'm out the door with my Chicken Sandwich I shouldn't be surprised, but I was desperate for a buffalo chicken melt sandwich and decided to swing by at like 9:30pm. I walked in, no one is standing at the front, there was one lady working the tables running to and from the kitchen. Im guessing the manager, Richard I think, was sitting there in front at the bar area (not alcohol bar) just staring at me and talking with the kitchen staff. Waited about 5 minutes before another guy, Diego, pops up and helps me out. I order the sandwich and fries. At 9:38pm he said it shouldn't be more than 10 minutes. Okay cool. Sat there about 15 minutes go by and in those 15 minutes, a group of girls come in and order like 3-4 grand slams or something, and get there order like 10 minutes after ordering. So I stand up and try to ask Diego where my order is. No one looks at me or even asks if I needed anything. They're running around from kitchen to the side to the front to the dining rooms and back. Then at like 9:53, I hear them yelling around "Diego blah blah blah chicken melt blah blah" so I'm wondering if my order even got submitted. Diego comes around and tells me "Your order is almost finish. Sorry. Do you want free drink? I give you free." and I'm a little hangry cause I just got back from a 90 min drive, I'm tired, hungry, and I'm mad that I'm not taken seriously after tipping the guy 20% on a togo order. So I decline the offer cause you're not going to buy my silence with a soda. I should have gotten my order at half off at least. So I sat down. More bossing around of Diego happens. Customers come in and stand around waiting to be greeted and seated. I oddly had to tell them that there was 2 people working and they're all insanely too busy to greet/seat them. If it wasn't for the fact that I paid and tipped beforehand, I would have walked out of here already. Then at like 10:18pm I see the kitchen pop my sandwich up on the "ready to package and bag" counter. So I stand up and walk over to kinda show urgency. Then I'm out the door at 10:20pm. That's nearly an hour, let's say 42 minutes to be fair, for a chicken sandwich with fries. So that's toast the pre-cut bread, throw the pre-fried breaded chicken and pre-cut/pre-fried fries in the fryer, put some pre-cut veggies on the bread, dip the fried chicken in some ready-to-go buffalo sauce, slap a piece of cheese on it, sandwich it, and pour fries in a box.. boom. You tell me what's wrong here. HIRE MORE WORKERS OR A FUNCTIONAL MANAGER PLEASEE!! You lack in the categories of oversight, service, and so much more. Dennys could actually be well known as a good place to eat and be wealthy, considering they're 24/7 365, if it wasn't so notorious for crap service for frozen fast food which causes sketchy people to make a booth, or the bathroom, their shelter for the night. District Managers obviously are getting paid for nothing.. if they even have DMs. Won't be back. read more

Shame customers don't matter at this establishment also they need to clean the outside a place serving food should not look filthy on the outside smh... no bueno read more

You suck.. u have no paper towels or toilet paper in ur bathroom so I left all u faucets running

This place is on the corner of the hood. You have homeless people who hang out front and ask for everything under the sun and get mad when you don't give it to them. The food is so so i definitely wouldn't return back here read more

I am really impressed by the service I received here. And it was a busy Sunday morning! Food was hot, fresh, and delicious. Seems like there have been changes in management. A+ read more

Came here on a Saturday night, we were a party of 5. Walked in got walked to a table at the corner. Waited.....waited server no wjere to be seen. Went to ask the host if theserver knew we were seated cause we have been waiting for over 20 minutes. She said she'll let them know to come right over. Waited for about another ten minutes and two more parties were seated. It became upsetting to see those parties being approached getting their drink orders when we never saw a server at all. Got up spoke to the manager, explained to the manager whats going on and because of it we were leaving. he tried to "take care of us" but at that point the lack of service already made an impact and even if we would've stayed i would've felt uncomfortable and im sure we wouldve probably only been seen once or so. read more

Omg! This place really sucks. Me and a friend decided to get a bite to eat after work, so we choose Denny's on Long Beach Blvd. We waited 15 minutes to be seated and there was only one server/waiter available for the entire Restaurant. A bum walked in and went from table to table asking for money and no one bother to ask him to leave. Finally after about 20 minutes the waiter comes over and he's sweating all over his face. Uggggghhhh. We did order our food, but we were very very hesitant. To top the night off, after we ate most of our food a cockroach ran across his hand in the booth. I was done! CHECK PLEASE!!!!! read more

Five stars for being the sketchiest Denny's ever! Homeless fights, bad service, and questionable food handling procedures, this place has it all. Show up between 2:00am and 5:00am to catch the best action. Bonus trivia: There was a fatal gang-related shooting in the parking lot last year. read more

Horrible service, order wrong, no toilet paper or soap in restroom.

This was the worst Denny's I have ever been too. I was sick for two days vomitting . I wouldn't recommend anyone eat there . And horrible service read more