This was by far the worst customer service I've ever had in my entire life. I would literally give it a zero star. We came here tonight and noone even greeted us at the door for 10 minutes. After we were seated, we waited 20 minutes before the server even came over and then told us they had a guest of 45-50 people going on in the section over. We placed our order at 11 pm with the server and did not get our order until 12:09 am, so yes we waited 1 hour and 9 minutes. During that 1 hour and 9 minutes, no one even apologized or acknowledged that we were waiting for so long. We even watched 3 tables walked out on them tonight. Moreover, people who came in after us got their food before we did which is completely unacceptable given that we've already waited an hour! They don't know how to make their customers happy. On the way out to pay, they expected us to wait again as noone was standing at the cashier. We already wasted our time waiting to be seated and wasted our time waiting for the food....we don't have time to be waiting for someone at the cashier too....so we put the money on the table and walked out. We have never experienced poor service before! read more

I don't go to Denny's for a TopChef worthy meal but I at least expect my meal to have some flavor. Ordered the blueberry pancake special got scrambled eggs and bacon and honestly even the blueberries had no taste. Another person in my group had her order arrive completely wrong. I should've taken the emptiness of the place as a sign I suppose. Our waitress was very sweet though so there's that. read more

Can't beat the blueberry pancakes in a grand slam Hamburg is a decent but the breakfast is the best read more

See all

You always know what you get at Denny's. So, the food okay, but there has never been enough kitchen staff. We have waited up to 45 minutes for food. We go planing to have to wait.Overall I didnt like Denny's!! The waitress forget about us totally. read more

Stopped in this morning to have breakfast. The place was very clean, though there were not to many people there. I had the Grand Slamwich, It had sausage, bacon, ham and cheese on Potato bread. Small portion had only 2 eggs on it, tasted pretty good with my coffee. I haven't been to a Denny's in a long time. Customer service was excellent. The waitress was a sweetheart. Prices are reasonable here. read more

The food was okay. Although for the place being empty it did take a while to get our food. We got half our order and then had to wait about 5 - 7 minutes for the rest. The service was okay but Denny's waitstaff all seem to hate their job as well as people. I've been to the one in North Smithfield and will never go back. The wait staff here are only a litle bit better but at least they are not rude. Would come back only because the food is decent. read more

I've been to this location several times in hopes to have a better experience. Unfortunately it's not happening. The atmosphere and service are the usual, nothing to complain about. But ! The food is extremely inconsistent. That's the deal breaker. Each time there is something missing or it's cooked differently. Hit or miss. Hope they establish some better trained line cooks. read more

the wait to get our order was extremely long. the waitress that served me had an argument right in front of our table and a few others. she continued to just carry on like nothing happened and never apologized for yelling in front of us. the food isn't bad but the service for waiting is definitely not worth it. theirs hardly ever anyone at the cash register and it seems like the workers there don't care much about their job. read more

Never had a bad experience at a Dennys untill now. Took the family out to dinner on 6/26/15 and was not pleased. The wait staff was pleasant and did a good job, even though the the manager seemed to be giving them a hard time over nothing, they were doing fine. Then comes the food....Everything was flavorless and cold. It seemed as if nothing was really cooked and all came out of a frozen pouch and was poorly microwaved. 2 Lumber jack specials and 2 kids meals with drinks. 50 bucks gone and I left furious. Will not visit this Dennys branch again.... So disappointed, we were so happy on the drive there with the idea of breakfast for dinner. read more

Service at this Denny's was great. Wait staff and kitchen crew seem to work really hard to make sure you have everything you need and are happy. read more

I've been here four times so far since they have opened. Every time I have regretted it. The food is consistently sub par even for Dennys. Late night it is the only breakfast open in town but I would still look else where. read more

My friends and I arrived here about 230am last night, noticing that there were a few tables open but there were still people waiting. No biggie.. after waiting 5 minutes for a host, there was no one to greet us and the party of 3 in front of us had not put their names down yet either. We even saw a table of about 6 get up and leave because service was extremely lacking. I asked to speak to a manager, to which the gentleman aggressively and rudely told me to back off. There was definitely not a chance this place was going to get my business. Worse customer experience I have had and am never coming back here. Hello IHop! read more

They serve delicious food but inside of this place is so boring. Prices are good but they are so slow.

The food is what to be expected from a dennys but they are seriously lacking in service. I expect to be notified if there is a wait to be seated expecially if there are pleanty of open tables. Im giving three stars because i really enjoy the food. read more

Took a few minutes to be greeted. Serve was nice, food was good. Grossed out when I opened the dessert menu and there was wet sticky food all over it. read more

This was our first trip to this Denny's. It was a Saturday night with a fairly big crowd. The place is very modern with comfortable good sized booths. They seated us right away and we were very happy with the waiter. He was very attentive especially important because we changed part of our order a few times and he got everything right. The quality of the food was excellent. The only complaint (not worth mentioning) was the wood stripping around the outer edge of the table that stuck out in one corner, but not interfering with where we were seated. read more

When I got there,we sat down and found out what we were going to order. After thirty minutes, we still had not ordered while other people were getting their food. I complained to the waitress and she said I will be right there. It was a whole 15 more minutes before she finally took our order. But worse, even though it was dinner time, shakes and deserts were not available. I would not suggest going here. read more

Every time I come here late night there's no tables occupied with very short staff where my party would lose patience and go to ihop. They make us wait for so long while staff argue in the kitchen this establishment is very is extremely unprofessional I will never come here again during after hours read more

The biggest problem with this location is the lack of staff and leadership. We arrived on a typically busy Sunday morning, with the lobby filled with people waiting. There was no one at the podium taking names so people started signing themselves in. In the 20 minutes we waited not 1 table was seated even though 10 tables had left. The manager finally came out and started organizing the list and started having tables cleaned so people could be seated. I would not recommend this location of you plan on being in & out within a normal amount of time. Once seated we had a wonderful & attentive waitress. This review in now way reflects the waitstaff, but how the restaurant is run. read more

Their food was good when they first opened, now they are going down hill. They are always full Saturday and Sunday morning. Honestly I don't like the food. The location is good definitely plenty of parking. read more

This Denny's is awful! I've been here on a few different occasions and have never had a good experience! It always seems under staffed and the staff that are here are not "professional" and ignorant! read more

Surprised at negative reviews. We started going to Denny's on opening day. Each visit we had no problems whatsoever: great food, excellent service, friendly staff. Must have gone about fifteen times by now and will keep going. read more

Amazing Service ! Quick Delivery ' Food was HOT and fresh. No complaints, I will be ordering again! Thank You :)

I have been to many Denny's before and by far this is the best location I've ever eaten at. The overall atmosphere is much cleaner and friendlier than the Warwick location, slightly bigger as well. It doesn't feel as crowded. The food here seems to be slightly better than at other locations, it seems to be prepared with more care. The servers are mostly friendly and helpful. No complaints from me. read more

Thank you to the gentleman with the Denny's shirt on, driving a green Toyoto Echo, at the Johnston BJ's gas pump, who was so kind and helped me with putting air in my tires this morning! (I had trouble getting caps off). read more

Worse place ever. I ordered my food at 2:45am. It is now 4:00am and I have not gotten my food. They didn't even have the decency to apologize. They contradicted the time. I left because I was with my family and we were all starving. I don't recommend. read more

This is one of the worst service ever. Me and a group of friends came in at 3:30am and they told us to wait 10-15 minutes. We waited and guess what they seated three groups after us. I felt like the workers were ignoring us me and my friends waited until 4:30am. Customers after us were getting angry. Most of the tables were empty. So me and my friends left frustrated. SERVICE WAS TERRIBLE. read more

This is a brand new location so I was ready for a great dining experience. What a huge disappointment. The service was slow and forgetful, the food came out and had obviously been sitting for a while as our eggs were cold as were the hash browns and my pancakes, which were a special, had melted completely so that the toppings were sliding right off the plate. At least I got mine, my sisters didn't arrive until after she'd finished her meal. Her eggs were wrong (she kept them by choice), and we had to request refills on coffee. The restaurant itself is very nice. It is obviously understaffed. Not a place I'd go back to based off of today's experience. read more

Went to this recently opened Denny's at 11 AM on weekday. My companion and I were seated right away in a corner booth, which was reasonably comfortable. The interior was very clean and modern. We were served coffee right away, and our order was served promptly in 10 minutes. I ordered the French Toast Slam (two slices of french toast, scrambled eggs, two slices of bacon, and two sausage links) and an extra side of bacon and sausage. The standard coffee is a mild blend, which is fairly weak, so I would recommend the bold blend if you prefer strong coffee. The food itself was average at best. The scrambled eggs weren't very hot, the bacon was somewhat chewy for my taste, and the french toast was rather bland and could have used more cinnamon. On a positive note, the portions were excellent, and the waiter was very attentive, bringing us napkins and coffee refills. Positives: pleasant dining atmosphere, quick service, attentive staff, fairly extensive menu options, adequate portions, open 24 hours. Negatives: Bland, lackluster food, weak coffee. read more

Denny's - French Toast Slam (french toast, scrambled eggs, bacon, sausage), side order of bacon and sausage, coffee - American Near Me - Johnston, Rhode Island

They wouldn't cook my burger med rare! They said " only med well or well done! Sorry Denny's,that's not how it goes when it's MY money that's paying for it! read more

After all the wonderful home cooked meals I've had during the holiday weekend my breakfast at Denny's was just as good I was greeted warmly by their hostess McKenzie and seated quickly even though it was very busy and they were a little short staffed she apologized for it but she made our experience pleasant our waitress was just as warm so I'd like to thank the staff for the pleased time read more

Poor service me and my buddies were not asked how we wanted out food and were not given change after paying overall poor customer service

Breakfast was really good. Everybody at the table left very satisfied as the food was perfect. It came out fairly quickly too. Good place to enjoy a meal. Be aware, it can get really busy here. read more

It's Dennys, they're open 24hrs, its a chain. What can you expect? Food is always decent. Service is usually good. I always request April now because she is the best & is super accommodating & helpful. Have gone multiple times in the afternoon/dinnertime/3AM and all of the times I have been the food has been consistently ok. Staff is usually friendly, especially late at night! read more

Don't get the woman with the blue contacts as a server I had ordered 2 milk shakes and she told me if I have time to get them you will get them ?! Like what does that even mean .. I ordered what's on the menu and it's an issue ? Oh ok lady read more

This Denny's is probably the worst Denny's location. I've given it many chances as it's the closest Denny's to my house but after this I'm just going to save my money and drive a little extra for a decent experience. What Denny's seats you on a football Sunday, where hardly any people are out dinning, so the restaurant is very quiet, yet STILL manage to walk by you seventeen times without a single employee asking you for even a beverage. After 20 minutes without any attention we left and went elsewhere. A year later we went back and ordered the Mediterranean chicken which comes with feta cheese crumbles and sundried tomatoes. The waitress brings out grilled chicken without tomatoes or cheese on it and doesn't see anything wrong with the plate. Maybe if your staff knew the menu and had DECENT wait staff someone would've caught this issues - once I brought it to the waitresses attention it was THEN that she informed me that the kitchen was out of the cheese crumbles and tomatoes. As a former waitress I know that it there is a modification to a plate due to the kitchen being out of something, you inform your customer BEFORE you dish the plate and ask if they'd like something else seeing as the MAIN INGREDIENTS are missing. But no mention of this happened until after I had the food in front of me for ten minutes. Not even a management comp was offered - without those two ingredients I had plain grilled chicken. Now today after waiting over an hour and change through GrubHub, I paid $33 for cold chocolate chip banana pancakes which came with no banana. We substituted red potatoes instead of hash browns and still got hashbrowns... the eggs were all wrong.. finally learned my lesson with this place - seriously fuck this Denny's and their inability to read a proper order correctly nevermind pay attention to a seated guest. It's apparent that rolling silverware and gossiping over the counter is more important than providing an acceptable dinning experience. Go somewhere else where you'll actually get what you paid for, hell, maybe you'll even get a "thanks for choosing Denny's, my name is so and so and I'll be your waiter today". read more

Never offered refills for any of our drinks - we had to ask for them. Had to ask for napkins AND silverware as there were not anyon the table. Never did receive spoons, had to stir our coffee with a knife ! had to also ask for sugar as there were not any on the TWO tables we occupied. The kitchen could not handle the orders coming in...Heard someone saying stop the tickets so can work on what they had All of the plates were NOT hot only mildly warm. manager implied I didnt order mine without mushrooms..(as ticket indicated).she implied we were wrong instead of the kitchen staff that could not handle the incoming orders. She basically said it wasn't their fault; don't want to make the cook mad. She made no effort to make thing right, no effort of an apology. After 10 minutes, someone said to get the 'remake' going. After 1/2 hour of watching my family eat, we were told my remake was just in the pan. Had to request my order be removed from total because I never received it. read more

This was my second time here. Both around 3pm, both times we were the only customers in there. My first time, the waitress left us with empty drinks for over 20 minutes, my salad was beyond soggy and overall the service was completely terrible!! I decided to give it one more chance but the same thing happened today. We were without drinks for 20 minutes, while all the staff sat there and conversated without moving once!!!! I purposely didn't call her over today to see how long it would take her, and after the 20 minutes I had to ask her to get us our drinks. Mind you again, we were the only people in there ! We had nachos as an appetizer, and we got the half sized one when we were supposed to get the full. My salad came out messed up because she entered the wrong thing. My boyfriends meal was cold by the time he got it. I'm never one to complain but I am absolutely shocked about both of my experiences here. My waitress either looked like she had no sleep for days or she was high as a kite. I had to keep reminding her to get things that we should of had in the first place. I have never seen this in my life !! While the whole staff was sitting around doing nothing they could have been cleaning the piles of stuff off the window sills or the cob webs on the lamps. Or better yet, give us great customer service like they should supposed to be doing! I will never be coming here again! I don't even know how this waitress and some staff still have their jobs. Mind blowing!! read more