This may be an odd observation but the location on Coit Rd in Plano always smells like it's been…read morethrough a car wash! Fresh and clean! And then there's Luke and his team of professionals, like Razza, who never fail to make me feel welcome and are on top of every issue I have had with my Infinity QX60 in fixing it for total peace of mind. Couldn't recommend this outfit more! Well done.

Awesome working with Nick! Professional and prompt services…read moreprovided. Alignment went great on their new in ground machine. Great for lowered or sportier vehicles.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Informative on repairs and great customer service. Uber to and from is a nice touch. Nice that…read moreprices are shown up front and not just a surprise.

My parents recently moved to the Metroplex and own a Mercedes sedan. The sensors were going haywire…read moreon the front bumper from having been caught on a low curb when the car automatically lowered itself after parking. Rodney came highly recommended from someone in our neighborhood. All I can say is WOW! All of his reviews are at least two years old, but he has maintained the high degree of courtesy, cleanliness, friendliness and knowledgeability that everyone else mentioned in prior reviews. He and his entire team treated my 85-year-old father with the utmost respect and were very patient with our many questions. He not only fixed the problem but did so at a fair price with quality workmanship. I cannot say enough about Rodney Herson Automotive. He knows Mercedes automobiles inside and out and is 100% honest. We give him our highest recommendation.

I've been using Rodney Hernson Automotive for 10 plus years and when Rodney sold his business due…read moreto health concerns to Integrity 1st Car Pros I continued my service with Integrity. They are a wonderful group of honest people that do quality work on my Mercedes for much less than the dealer. My husband also has his 4-Runner serviced at Integrity 1st now as well. Many of Rodney's service people continued with Integrity 1st as well and Jake is still the lead mechanic. I'm so relieved that Rodney handed his business over to a caring, honest and exceptional group.

The employees were very friendly and helpful. The price was reasonable, and they got me in on short…read morenotice for an emissions test. Thanks again!

I am extremely disappointed with my experience at this shop. I paid approximately $800 for service…read morethat included front brakes and rotors, rear brakes, an oil change, and an inspection. After leaving the shop, I discovered that my front left wheel had not been properly secured and the lug nuts were loose. This is not a minor oversight ! It is a serious safety issue. An unsecured wheel could have resulted in a wheel coming off while I was driving, potentially causing an accident, injury to me, or injury to someone else on the road. When a customer pays a professional repair shop to service their vehicle, there is a reasonable expectation that the vehicle will be returned in safe operating condition. Properly tightening and securing a wheel after brake service is one of the most basic and critical steps of the job. I paid $800 expecting professional workmanship and, most importantly, a safe vehicle. Instead, I was placed in a potentially dangerous situation because of something that should have been checked before my vehicle ever left the shop. They did send a tech out to me to fix the issue. However, it's unknown if there is internal damage to the tire since it was loose. I cannot recommend this business based on my experience. I strongly encourage management to review its quality-control procedures so another customer does not experience the same potentially dangerous mistake.

Great service been coming here for 5 year. very reliable will continue to get the service we need…read morefor our vehicle. Thank you Coit auto

They never overcharge! Exceptional value and upfront pricing. The guys who work here are…read moreconsistently friendly, polite, welcoming, and straight to the point. My husband had me start coming here a few years ago for state inspections & oil changes because we feel they are trustworthy and have integrity. Now i live a bit further away, but still go out of my way to take my business here! Even without an appt, they always seem to fit you in right away and prioritize your needs.

I highly recommend this shop! They are SO kind and caring about their customers. If it doesn't need…read moreto be fixed, they won't BS you into something you don't need. I've been taking my Audi Q7 here for about 6 months and will not go anywhere else for any repairs or maintenance for my car. Highly Recommend!

I've used this company for 15 years or so without leaving a review. Tha is unfair to them, as they…read morehave always provided capable, economic, friendly service. I will continue to take my cars to Autobahn. Way to go guys!

These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a…read morefull diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!!

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

Can't recommend enough! Paul who works the desk is a great…read morecommunicator and works with you for the best possible outcome and service. I'll be coming back because auto maintenance places like this are far and few between. My old trusted shop quoted $2,500 for a heater core and Rallye was $1,600, but so far Rallye was able to repair without even needing to replace the heater core.

As always--excellent service and friendly, above-and-beyond customer support. I wouldn't go…read moreanywhere else! I've been looking for a car, and this was the second one I brought in for them to inspect. I thought the first one would be THE ONE, but they found problems I didn't want to deal with. When I brought the second one in, I was charged only half the fee I paid for the first analysis. I was NOT expecting that! And they gave me an enthusiastic thumbs-up on the second one. So I bought it!

I want to extend my deepest thanks to Thomas and Abrahm at Domar Automotive for their outstanding…read morehelp and service today with starting my Prius. Their service was exceptional from start to finish. Not only did they arrive incredibly quickly, but they also called me multiple times to reassure me that help was on the way. Their knowledge about the Prius model was impressive. They took the time to educate me about my car, which was incredibly helpful and valuable! Abrahm also ensured I received a fair price for my battery, which I greatly appreciated. He also took my call to ask him 1 more question. This level of customer service is rare to find these days. Thank you, Thomas and Abrahm, for going above and beyond. I am truly grateful for your help! Also your receptionist/dispatcher Oto is so sweet soothing & kind.

I had my car towed by this company on Sept. 18 The driver…read morecaused damage to my front bumper. The price for towing was reasonable. The driver name was Moe. Before he left, he said please don't contact the company. He told me he would pay for the damage, out of his pocket. When I contacted him to collect, he basically changed his mind on paying for the damage. He shouldn't be a driver, if he can't keep his word. He should take responsibility of what he did. He caused damage, he shouldn't be driving. I will not let this person tow my car again.​