I had a splendid experience. I thought I need an oil change,…read morebut it turned out I needed a coolant to be changed. I know this location can get hectic, so I decided to make an appointment where I mentioned I have a $20 off of oil change. Received a confirmation email with another coupon in it, all right!!! I learnt something new. Please try yourself! Saving money is crucial these days. I drove in, I am sure we all know how their system works, was helped right away, stayed in my car. Upon checking the oil, I have been told that it looks nice and clear, but it is a bit low. This young man told me he will not change my oil, and figured out that I will need a coolant change. Never had one, usually you do not need one until 100.000 miles, my car had 114.000 miles. Supposed to be a $125 but with coupons and kindness I paid much much less :) I looked up how much that cost at other places, found prices between $200-$400 and also a long wait time. It was still done in 10 minutes. I am so grateful for him and makes me happy that people who really care are still around. We have been getting our oil changed here for years, never been disappointed. This time was no different! Honked as leaving (sign of a satisfied customer) and the coupon I got for oil change is still valid. Life is good and Take 5 as well!

Waited 40 minutes after being pulled into the garage for an oil change. I work in trauma at…read morehospitals throughout DFW so I go to take 5 for fast and quality service. No one ever came up to even open the hood. Been going to Take 5 for years and this is by far the worst. I left and went to the location down the street at Preston and they were way more professional.

Professional and quick service. Went here after the belt line location had bad service.read more

Imagine my surprise when I came in for an oil change and left with a tow truck. I don't want to…read morespeak badly on this entire shop, just specifically the manager Aaron Lindsay. He should not be allowed to touch peoples cars let alone manage the shop. He went under for my oil change and after man handling the oil pan plug, the pan was warped and my car was not able to hold any oil. Not only did he carelessly mishandle my vehicle, he was a pompous arrogant jerk for the entirety of the interaction. He would've taken advantage of the fact that I am a woman if I did not have my father to come and back me up. DO NOT SEND YOUR WIFE OR DAUGHTERS HERE ALONE!! I really hate to say you shouldn't go here because the rest of the staff was extremely kind and accommodating. I would say be very careful who you let touch your car here. If a white man with lots of tattoos and piercings tries to get under your car DO NOT LET HIM. because you will leave a new set of repair bills. I will never return

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

Amazing customer service and very prompt work. I love how every step of the way they tell me how my…read morevehicle is looking

I originally took my Nissan Titan to Valvoline just for an oil change. The truck was not having any…read moretransmission problems at all when I brought it in. While I was there, one of the employees recommended that I have the transmission serviced and told me they could do it. They tried several times to hook their equipment up, had problems doing it, and transmission fluid ended up coming out. They added fluid back, but I still have not been given anything showing how much fluid was lost, how much was put back in, what exact fluid they used, or how they confirmed the transmission had the correct amount in it afterward. I was there for over an hour. In the end, they told me they were unable to complete the transmission service and basically said they weren't charging me for it. Unfortunately, it feels like I've been "paying" for that attempted service ever since. The transmission started having problems after that visit. I spoke with the store manager, Ben, and at his request I took the truck to Auto Clinique. I actually took it there twice. They told me they could see a transmission problem, recommended that I take it to a dealership, and relayed their findings back to Valvoline. After that, Ben recommended I take the truck to Fifth Gear Automotive. Fifth Gear pulled a small sample of the transmission fluid and said it smelled burned and had metal in it. They also told me they could not really determine how much damage there was without doing a transmission service and fully evaluating the fluid. Valvoline would not approve that service. They later called me and said they considered the problem normal wear and tear and were not taking responsibility for it. What makes that hard for me to accept is that the truck had zero transmission symptoms before the Valvoline visit. Also, while the truck has around 145,000 miles on it, the transmission itself does not. Nissan replaced the transmission at around 95,000 miles, so this transmission only had about 45,000 miles on it when this happened. The communication afterward has also been frustrating. Prior to September 4th, Ben was great, apologetic, and determined to make this right for me. On September 4th, he called, said that he and the area manager determined it was normal wear and tear, and were not accepting any responsibility for the transmission symptoms or damage. I was told the Area Manager, Brittany, would contact me within 48 hours or two business days. Five business days went by with no call. I followed up again and still did not hear back. At this point, I'm disappointed with how the situation has been handled from both the service side and the management side. I'm still looking for a reasonable explanation of what happened and a fair resolution.

i don't like dj hes rude and he broke something very valuable to me. yes i dont like him.read more

Kristus and Shelby were awesome! The service was completed amazing fast! This is my go-to place!!read more

Today was my first time attending for an oil change and it was great! The receptionist (keep…read moreforgetting her name) is extremely professional and kind! I dropped it off and it was done in a timely manner! My truck drives smoother now. I appreciate the extra services as well. Will be going back!

The place is called "oil change" but won't provide the service if you take your own oil & oil…read morefilter? Might need to change the business name if so.

What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

I have been going to this location for several years and I honestly thought I left this review…read morethen! Mike and the team are honest and professional technicians that are in business for the right reasons. I have literally recommended this location to many friends and all of my relatives. I drive past dozens of their competitors and I always will.

I love this place and the staff Yoshi and Roger took care of my oil change I'll never forget the…read morebeautiful smiles and kind services fast service amazing experience and wonderful staff

I brought my vehicle to Firestone (17415 location) on 4/8/26 to address a known coolant leak. I…read moreauthorized replacement of the thermostat and hose, which was completed. However, my experience quickly went downhill. Despite just having a coolant flush and cabin air filter replaced 3 days prior at Take 5, Firestone recommended: another coolant fluid exchange another cabin air filter replacement a fuel system cleaning When I informed them these services had just been completed, I was told the recent coolant service could "invalidate the thermostat warranty." That statement alone raised serious concerns. Additionally, I was told they recommend cabin air filters without even checking them, which undermines trust in their inspection process. The following day (4/9/26), my vehicle began jerking during acceleration, which had not occurred prior to their repair. Concerned, I took it to a nearby independent mechanic for diagnosis (standard $175 diagnostic fee). They identified the issue immediately: the cold air intake line had not been properly connected during Firestone's service. This was not a new issue--it was a direct result of incomplete or careless work. I returned to Firestone with documentation. Instead of taking accountability, I was told the other shop was committing "extortion" for charging a diagnostic fee (which is clearly within normal industry standards). Firestone refused to reimburse me for the cost incurred to diagnose and correct their mistake. At minimum, I expected: acknowledgment of the error reimbursement for the diagnostic caused by their oversight a commitment to quality control Instead, I received deflection and dismissal. Due to this experience, my husband and I will no longer bring our vehicles to Firestone. I cannot recommend this location to others seeking honest diagnostics or reliable workmanship, which is quite sad because the only reason I took my vehicle here is because my husband liked them so much. Please see my google review for photos confirming their recommendations and proof of service.

Refused to do a balance of my wheels because I had spacers on. This is after they said they would…read morecharge around $60, and it would be over 5 hours before they would get to me.

I went to the shop to get my brakes checked and the brake codes inspected on the dash. They helped…read moreclear the error code and didn't even have to bleed my brakes. Go see Chris Chambers -- he'll take care of you!

Went to these guys with my Truck to get the reason why my 4 and 6 heads were not firing. They told…read moremy solenoid was not closing yeah not the fact my 4 and 6 head were not firing. So they changed out my wires but only the wires not the spark plugs or the Corroded Distributor cap that was causing the problem. They just made it worse. They charged me 900 dollars for garbage work. I took my truck to another mechanic 2 weeks later he fixed all of it for 400 dollars. So breaks Plus my Lawyer will be in contact.