I posted a rave review based on an untested repair of our air conditioning…read more Turns out that after we left on our trip with what we thought was a fixed air conditioner (and less about $600), we had the air conditioner blower again stop working on our out of state trip. We called to get help from Murdoch twice and both times left a voice message with no return call. The two calls were: 1. 1st to alert them to the now recurring problem for which they supposedly fixed. We had hopes they may have suggestions to try since we were clueless as to why it would just stop blowing again. 2nd call was ask Murdoch to share details of their "repair" with the current out of state mechanic who was now trying to fix it, We did not have the repair paperwork to tell or show the new mechanic what all had been done to remedy the problem. Murdoch NEVER returned the calls or respond to our pleas to help us at all!! We ended up being told that the cause of our air conditioner failure was a capacitor that was probably the original cause of the outage. We likely did NOT need to have what we thought they did to correct the problem done. Again, about $600 worth of repairs was a wasted investment; Ultimately we learned a capacitor had to be obtained directly from a Ford dealership. Bottom line, because we had to get to the airport for our vacation commitment and couldn't wait for parts to be order and shipped, we ended up having to buy a new vehicle. With the blower on our air conditioner out, we could not drive the car in the heat and rain due to the heavy foggy condensation on the windshield. The blower outage meant our defogger didn't work either. Very expensive lesson for us. We definitely would NOT recommend Murdoch given the after-service neglect and the high dollar cost which did not fix the problem.

Professionals with a depth of knowledge that has to be respected. So glad to have found this shop!…read more I appreciate that they can diagnose and repair problems other shops cannot. No oversell - just honest repairs at a fair price. My 30 year old Ford Expedition now finds itself in competent hands. THANKS!

I don't post to Yelp often.. But these folks did a FINE job on my Porsche Boxter this past week…read more.. First time I'd been there... But they WILL be my shop for this car from now on. They may be a bit high on some things... But hey... You get what you pay for... I have no problem paying for quality work... And these people KNOW what they are doing. I had some pretty extensive work done... Issues with my power top... full blow diagnostics... tune up... spark plugs, oil jackets, filters, brake fluid flush, fixing all computer code issues... My car ran better when they were done... than when I bought it (used) 3 years ago. (It did not run bad then... ) They just made it run perfect. Drives like a new car! And they stand by their work in writing! They get busy... So don't expect "same day service". Thanks again Louden's !!!

scammers do not ever go here they will all scam you all they buy are lemon cars that are not…read morereliable

I made an appointment for an emissions test and oil/filter change. At the time, I made it clear…read morethat I already had the oil and filter - the car requires oil with a BMW certification. When I arrived, I was told they would not install a customer-supplied oil filter, as they were worried about responsibility if it failed. Two problems with this: - The filter was Purolator, a reputable brand. It's as reliable as any on the market. Claiming it's a risk to the car is ridiculous, as is the idea that anyone would blame the installer if it performed poorly. - They booked the appointment knowing I planned to bring a filter, then refused to install it when I arrived. I've used Allison's in the past with good results, but no more - their customer service is very poor.

This establishment has Great service and great work ethic! They clarify anything you may not…read moreunderstand about the repairing of you vehicle.

This is the place to take your car…read more German Motor Works is beyond a normal shop. Their passion for perfection is unlike any other shop I've used. I brought my 2012 Mercedes S550 with numerous undiagnosed issues. German Motor Works diagnosed, communicated with me and got me back on the road quickly - all for a very reasonable price. I'm in love with my car again thanks to German Motor Works. And, I have money left over to take her out to dinner!

My Panamera S was not performing up to its usual standard. I had it carried to German Motor Works…read morefor diagnosing any issues. I was pleased with the communication and work performed by their mechanics after finding the problem. Good value for quality work. I recommend this German Auto Shop.

I cannot recommend The Auto Shop enough. My wife is on business in Plano and drove down from our…read morehometown in Edmond, OK. She noticed the engine smoking, so she ran it by The Auto Shop and they did a free inspection for her. Before leaving for TX, she had gotten an oil change from a local business, and I guess they wound up spilling oil all over the engine. Instead of cleaning it up, they left it to drip on the engine causing it to smoke when running. The staff at The Auto Shop were great to her. They gave her an inspection report with recommendations for maintenance items and provided an above and beyond level of service. If you need your car repaired - go to The Auto Shop!

Frank is the man to talk to, straight shooter and reasonable work with. Highly recommended for your…read moreautomotive business

So my Acura needed spark plugs... this is my own novice intellect saying this because my mpg…read morestarted to be like crap and it was sluggish...so the first thing that comes to my mind and the cheapest is change spark plugs and engine filter...and yes, I know nothing about cars. So I politely call the dealership and was quoted 80.00 per spark plug...only the spark plug!!!! Say huh? I've started to do my own nails, but I assure you I have not smelled enough nail paint fumes and acetone to go for something as insane as that!!! So I asked what kind of plugs were these, and if they were made of gold and he said, "No platinum". I researched spark plugs and from what I read, it stated iridium was better than platinum and at Autozone, a nice brand of Iridium plugs were at most 24.00. I was totally cool with that, but for 80.00 bucks a plug, I felt that not only should these things start up my car, they should be starting up my ass or something!!! WTF???!!!! So I called the brothers at Blackline and explained the situation to them. I had already purchased the plugs and the air filters and it they told me to come in. I did and it has been the best experience of my car mechanic life.... lol...and I will never step into a dealership again!! These guys are efficient, transparent, honest and they explained stuff like no else has...I mean, that I wasn't related to. In addition to the spark plugs, I asked questions about other items the dealership said are "issues"....one dealership says I need this, the other dealership says I need that....as a person with no mechanical knowledge, I dont know who to believe and even more who is telling the truth for the 2k they are trying to smother out of me!! I expressed my concerns to Romero and and he took the time to go one a test drive to investigate my issues and even took me in the shop and showed me that each person from the dealership was lying and showed me there was nothing wrong with the parts they were referring to....or that it simply wasnt bad enough to warrant fixing at this point....maybe much later. He could have easily said, "Yeah, they are right" and said, "but I can do it for....." These guys didn't do that! They are honest, upfront and will tell you what is wrong and still give you a way better price than anyone else and they even are cool with you bringing parts like I did. Other places would be like...we cant install parts that you bring in...it doesn't have a warranty..yadda, yadda...but the part you bring in sealed is the same part he just called autozone for 10 minutes after you agreed to his 50 % markup!! We all have to make a dollar...but these guys are doing it honestly and I will without any reservation recommend them. I'm going back for my timing belt and a motor mount and feel that quality work will be performed at a more than decent price!! Check them out..and dont be bothered about the front of the shop..its simple and that's all it needs to be in order to get your car fixed....if you care about the Starbucks machine that is able to differentiate between a latte and a macchiato...then go to the dealership and you'll pay 2x for that coffee in the long run. They have soda, a TV and they'll even drop you off at th he Starbucks if you wish!! I'm never leaving these guys!!

Great customer service!! Very fair on price and was very clear with what was going on throughout…read morethe process. This is definitely my new mechanic!

Something has changed at Sav-Mor. Used to be dependable with never a need to take a car back to…read morehave it fixed a second time. This year the quality of work has materially declined and the cost has exploded. The service advisor who had been there for a decade left and I think I'm figuring out why. I never leave negative reviews. Maybe one at a restaurant but people need be very careful before they authorize work.

Brought my vehicle in for a misfire , they replace one coil and gave me a list of what else they…read moresaid they found that could use attention. They made it sound like none of the items were anything more than common wear items and could have everything done by the next day, which in fact they did. I got blind sided when I showed up to pick up the car, just over SEVEN THOUSAND DOLLARS !!! There isn't enough time in the day for that. The parts were less than seven hundred and all I got was "our guys really pushed to get it done for me". . . .

Marshall and his Hondew shop have been my go to Honda mechanic for the last 5 years. I'm sad to…read morehave to leave the DFW area and will miss what a great auto mechanic they have been. Marshall is honest, to the point, stands by his shops work, and won't upsell you on unnecessary repairs. His prices have always been competitive and better than the Honda dealerships where service advisors get a commission on selling you repairs. Sometimes they wouldn't have immediate availability but I always waited to get my vehicle in. They earned my trust and their quality work has kept my civic running now going on 200,000 miles

Have used this shop multiple times over the past few years for maintenance and repair work on our…read moreAcura TSX. All the work was done quickly and correctly at a reasonable price with no up-selling. Can't really ask for more than that from a repair shop.