My car had been making weird noises for a long time, and even after visiting two different auto…read moreshops, no one could find the cause. However, Kars Auto Shop diagnosed the problem and fixed it. They were professional, honest, and didn't try to push unnecessary services like engine deep cleaning. I really appreciated that.

I really appreciate the transparency here. They explained everything clearly and treated me with…read moretotal respect throughout the process. Honest work at a fair price. Been coming here for 4 years now!

"I have been a customer of Christian Brothers Automotive Valley Ranch for nearly 20 years, and I…read morehave consistently been impressed with the quality of service I receive. Over the years, I have recommended them to friends, family, and colleagues whenever the opportunity arose, and every person I referred has shared the same positive experience and become a loyal returning customer. The team is knowledgeable, dependable, professional, courteous, and, most importantly, trustworthy. They take the time to explain repairs and maintenance needs clearly, never pressure customers into unnecessary work, and always strive to provide exceptional service. It is rare to find an automotive shop that combines technical expertise with such genuine care for its customers. After almost two decades, I continue to return with complete confidence, knowing my vehicle is in good hands. I highly recommend Christian Brothers Automotive Valley Ranch to anyone looking for honest, reliable, and first-class automotive service." Claude L.

absolutely a wonderful experience, feom diagnostic honesty to a quick repair, clean facility,…read morefriendly staff, I normally don't trust auto repair facilities, but this group made me feel comfortable with all decisions concerning my vehicle Bravo Henry

recently brought my truck in for an oil change, and during the service the technician broke the…read morehandle off my engine oil dipstick. I was told by the technicians that this has happened before at this location, which was concerning to hear. Even more concerning, I was informed that they currently do not have a manager because the previous manager left for another location. When I asked what could be done about the broken dipstick, I was told to "maybe just super glue it back on." A broken dipstick is not a proper repair, and it leaves me unable to easily check my oil level without additional work and expense. While I understand that accidents happen, what matters is how a business handles them. In this case, there was no real solution offered, no accountability taken, and I was still charged full price for the service despite leaving with a damaged vehicle component. Since this happened, my truck is now in the shop and I am currently without a vehicle. I am having to spend upwards of $60 just to get to work, all out of my own pocket, while also trying to pay to fix damage that was caused during their service. The "manager" told me, "I'll put a claim in for you," but I still have not heard from anyone. The entire situation has been unprofessional and clearly careless. What is even more frustrating is that one of the technicians simply moved on to the next vehicle as if nothing had happened. Their slogan is "10-minute oil change," yet I was there for over an hour before they even started working on my truck. The lack of urgency, accountability, and customer service was unbelievable. I hope ownership or upper management addresses these issues, as customers should not have to pay for mistakes made during routine maintenance. Based on my experience, I would not recommend this location. I honestly would not trust them with my kids' toy truck if they were the only option left. Pathetic.

Seriously outstanding service from Alex and team…read more... In Out Followed great process Respectful BAM !!! Thank you

I came in with my daughter in law's car, a tire warning light was on and I'm sure she's too busy to…read moreget it checked as the tires looked fine. I'm not from Dallas so I looked up tire service near me. R&S was close and had good reviews. The place looked a little rough but again the reviews were highly favorable. Long story short, they were great. Quick and friendly and a simple fix and no cost. Wow! I'm a believer. Will tell my family to trust these guys with their car repair needs!

I have been to this shop a couple times, so when my sister got a flat, I sent her here. I would…read morehave never imagined the nightmare that followed. They sold us a used tire that was in NO condition to be on the road. I've purchased used tires before, and they've NEVER had holes or tears in them. Once the used tire was installed, my sister noticed the air pressure symbol light up on the dashboard. Before leaving, she asked them to take a second look at it. They told us it was fine and the light would turn off once we started driving. This was not the case. The tire they installed went flat within 8 hours, to no one's surprise. We called the next day and were told to bring the car back to the shop. The only problem? The car was NOT DRIVEABLE. The tire was so low that we risked damaging our car by even moving it. The manager, Junior, advised us to still drive on it. According to him, they've advised customers to drive on flats before, all the way from Denton to Dallas. Before trying to drive anywhere, we attempted to replace the tire with the spare, but the lugs were placed on too tight. Upon closer inspection, we saw multiple large holes and tears in the tire. According to their manager, Junior, it's standard to test tires before placing them on the car. It's clear this tire was not tested prior to being installed. On top of this, they ignored concerns about the tire pressure light being on after they installed the new tire, further endangering my sisters saftey. If they had taken the time to double check their work, it would have saved us the time and worry. We ended up having to stop at another mechanic on the way, since we were fearful we would not make it to the shop in one piece. The mechanics there were very friendly, changed our tire free of charge, and let us know we should not have been driving on it. When we finally made it to the shop, the employees realized they did not have any more used tires in our size. This begs the question- did R&S knowingly provide us a faulty tire, just to make a sale? The tire they sold us was the last one in that size. To top all of this off, I received the worst customer service of my life from Junior (manager) and the owner, Khalid. Junior was callous in his approach, did not have any empathy, and seemed unbothered at the severity of the situation. He rudely suggested we go to another mechanic down the street, despite fault clearly lying with R&S tires and wheels. We voiced our disappointment and intention to file a complaint with the BBB. When we finally reached a resolution of getting a new tire in the correct size, the owner, Khalid, sent us disparaging and unprofessional texts after we left the shop, further displaying R&S Tires' unprofessional business practices and horrible customer service. As you can read from other reviews on Google, R&S Tires does not uphold customer safety. Please save yourself the headache and pick ANY other mechanic shop in the area. You'll be thankful you did!

Our first experience with them was terrific! Brought the Rav 4 in because it was pulling and the…read morebrakes were squeaking. I made an appointment. Instead of waiting, they took me back to my house (about a 5 minute drive) in my car (thanks, Mark!). Called me back mid-morning. Kept me posted the whole way! Picked me up and had my car done by around 2 pm. Dealer parts. Adam and Mark were great to work with; gracious, friendly and professional! Will be our one stop for all things auto for now on!

Brought my 2007 vehicle in for a few needed repairs. They called me and discussed what was needed…read moreand what we could wait to repair. This company is one of a kind. The service is fantastic and honest. They took care of what we can get to later down the road and what I needed ASAP. Been coming here for years with 4 of my cars and couldn't be happier. Great service and value to boot.

These guys are awesome, they under promise and over deliver. Make sure you use them next time you…read moreneed service.

Incredibly fast , super friendly service and very cheap , $18.50 . Efficient locationread more

My tire went flat right by this Firestone and they were so helpful! Mark is amazing!! He changed my…read morespare for me - great experience 10/10 would recommend!!

This review is for Sydney, a standout employee who represented this business well. I cannot say…read morethis for everyone at this location, but he specifically went above and beyond to help us in a pinch dealing with a flat tire. He was very kind about it and showed great character and service to others that we have not forgotten. Thank you. We would consider returning our business here on his sake alone.

This place is the go to for auto maintenance and service. Honest folk who will give you the best…read morebang for your buck work and services. My family and I have been coming here for years and have not had any bad experiences. If they aren't able to get you in they will let you know. All around good people.

Inspection...The people there really do care and are really fast & accurate. Feels like Family…read more Been going there every year with my Toyota Camry for inspections.