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    Firestone Complete Auto Care

    2.7 (70 reviews)
    Open • 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Car damage

    So went to this Firestone cause I had a flat tire spoke to Kevin who came out told me all that was wrong with vehicle and he could fix it cause it was under warranty so that was at 730 got call at 330 and was told that someone came in to get air and backed into my car and caused damage to a car I just for 2 days prior Kevin then gave me two options he can call someone and they can get the work done for me and it wouldn't be on the books or I can file a claim I asked for a record of what happen and how car was hit he gave me only the work that was done paper I then go back inside and ask for a copy he then Kevin get upset and says since you want to huff and puff about it you can file a claim now get the f out my store I said I wasn't going nowhere without paper we both exchanged words and threats I then call police for him to go in and get paper and claim info. I don't believe that someone else came and did it and sped off it's impossible to speed off through lot I think one of the workers was moving a car and hit mine but instead of keeping it real he lied no worries contacting legal tomorrow DO NOT GO THERE!!

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    11 days ago

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    3 months ago

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    1 year ago

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    2 years ago

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    6 months ago

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    3 years ago

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    1 year ago

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    Lee S.

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    2 years ago

    I stop by a few days ago, I had low tire pressure and Adrian help me, he was really helpful and nice very good customer service

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    Lee S.

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    2 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    15 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    Walked in to get my oil changed and the lady at the front desk was rude and insulting. Will never go here again!

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    14 years ago

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    12 years ago

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    5 years ago

    Bad service , all wrong commitments, no response. And we can't trust front office team and the manager and his team.

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    11 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    “I needed a new car battery, so I went to this Firestone location first thing in the morning at 7 am when they opened.”

    Mentioned in 4 reviews

    Read more highlights

    Driver's Edge Complete Tire & Auto Service - Driver's Edge Complete Tire & Auto Service

    Driver's Edge Complete Tire & Auto Service

    (80 reviews)

    My daughter took her car here due to a rattling sound coming from underneath the hood. Scared…read moreshe'd breakdown on the way into work, she asked Driver's Edge in Irving, Texas to diagnose the sound. Driver's Edge put together a comprehensive inspection report listing items that required immediate attention and items that were more recommendations. The quote was fairly pricey for the "required" items so she asked me to take a look. I called Trey at Driver's Edge and focused more on the "required" items walking through each item that he suggested required immediate attention. I agreed with him on suspension issues and alignment but questioned the severity of the valve cover leak and the urgency of replacing the rear deck brake light. Trey made it a point to say that the replacement brake light itself was only $7 but the labor to replace the bulb was fairly extensive and was expected to take about 2 hours for the bulb replacement alone. Being busy myself and just wanting to ensure my daughter was safe driving the car, I agreed to all "required" service items which totaled about $3300 in repairs. My daughter's car was done same day and while she was driving home I looked up how difficult it was to replace the brake light. Surprisingly enough, a YouTube video revealed that replacement of the bulb was extremely simple and only took a few moments. I texted Trey to voice my concern that he mislead me and it's been radio silence (after a few attempts of me reaching out). Now I'm questioning whether any of the other services he suggested were really needed. If you value honesty and integrity in car repairs, this place is not for you. If they flat out lie about a brake light replacement, what else are they misleading people about? Here's the YouTube video....does this look like it's 2 hours of labor? Driver's Edge robbed me of $251.49 for this. Shame on me for trusting Trey but in our busy lives, we sometimes need to trust that what we are being told is accurate. Copy and paste into your browser: https://youtu.be/eOL-JVMtZ0Q

    long story short, this place is a scam. Last week, I dropped off my car for an inspection. After…read more1-2 hours, they claimed that there were multitude of problems that would cause serious damages and potentially cause "the car to catch on fire". The mechanics were very insistent that I need to stay and fix these issues. They quoted me more than $3000 for the parts and labor cost. Being sceptical, I checked my car camera footage, and saw that the mechanics spent 6-7 minutes looking around the front hood, and then proceeded to chat in the back for the rest of the 1.5 hours. P.S. I went to another auto shop for inspection after. They told me there weren't any issues and that there were just faulty readings on the car sensor.

    Valley Ranch Automotive - Engine

    Valley Ranch Automotive

    (20 reviews)

    I was needing a state inspection and had a terrible experience with a different company (see my…read moreprevious review) and found Valley Ranch Automotive right here on Yelp. I called the day prior to see if they take appointments (they do not) and I was pleasantly surprised how nice the employee was on the phone. First good sign! I went today and parked. As I was walking into the garage customer entrance, a nice man asked if he could help me. I explained that I needed a state inspection on my Tesla and he directed me to pull to the first bay. Once I did this. I followed him into the little office. Another employee greeted me warmly and asked how I was. Wow, what a difference from the other experience! I recognized his voice and thanked him for being so nice when I called the day prior for how kind he was. I was in and out in a flash. No telling me my brakes were bad, I needed new tires- no BS. They treated me respectfully, which is always a rarity when it comes to females walking into an auto garage. Will I return? MOST DEFINITELY and I will be referring others to take their business there. Thank you so much for the positive experience!!

    I've been here in the past for oil changes as well as small fixes. The service here is wonderful…read moreand these are honest good people who want to help you. They are super convenient in a pinch and don't nickel and dime you for every little thing. Super reasonable prices, and they are very skilled at what they do. They have been around for YEARS and the community relies on them for their integrity and expertise in repairs. What the dealership was going to charge me THOUSANDS for they rectified in literal moments. Thank you Valley Ranch Automotive, once again, for always coming through in a pinch. I am forever grateful!! See you again soon.

    Firestone Complete Auto Care - tires - Updated September 2026

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