I went there since I had heard great reviews about this place!! I didn't know what was wrong with my brakes so they checked it for me and did a great job. My brakes work fine now. The owner was really nice as well and came down to visit since I had given a call before I stopped by.. I totally recommend this place to people. Great service :) definitely going there for my future car service! read more

Never going to use this location again. The service was quick but basics were missing. The car was not even vacuumed, the filter change which I was charged for is not good. Absolutely no value for the money I paid. Their website clearly states - Full-Service Oil Change: Most Kwik Kar locations include a front interior vacuum as part of their complimentary 16-to-20-point preventative maintenance. Guess this is not one of the 'most locations'. Take your business elsewhere. read more

Kwik Kar Valley Ranch - Auto Repair Near Me - Irving, Texas

Been a long time customer. Took my car in for an inspection. Never coming back. Employee brought my cabin filter and my engine filter for me to see. Told me my engine filter is clean. Why would you need to show me my filter is clean? Then said my cabin filter was dirty and he could replace it for 60 dollars. I politely declined and he literally stomped off like a child. When I received my car back and turned on my AC. Dust and dirt blew into the cabin. I opened my glove box and he had installed the filter backwards. The employee installed my cabin filter backwards as revenge for not buying the replacement. read more

Two gentlemen helped me out in less than 10 mins to get an emissions test taken care of. Had a chat with them while I waited, good people. They also mentioned being able to take care of punctured tires! read more

Knowledgeable staff, excellent service, courteous. Thought I might have to leave my car over night to complete repairs, but they had the work done by days end. I will continue to have my car serviced at this location. read more

Sent my car in for some damage to the splash shield that left it hanging down. They were quick to repair and made sure the car was ready to go - big shout out to Caleb for helping me out here, will be coming back! read more

visited Here today for a quick oil change and state inspection was politely approached by Hunter and Mike got the job done quick , very respectful young men I enjoyed my visit today ! read more

I don't take making an accusation likely, but there is a thief here and at a minimum you need to make sure you have nothing of value out in the open if you bring your business to this location. This was my go to place to do business too; I just gave them over $500 of business on two vehicles just a month ago. This incident occurred during a visit for a state inspection required for vehicle registration. Right before I pulled in I saw that my Dragy device; an electronic speed vs distance datalogger, was in the center console of my truck with the charging cord plugged into it and was flashing red; and I thought to myself it needs to be charged. So if I hadn't seen it right before pulling in then I might think it had been lifted somewhere else. When I parked my truck here the doors were locked and windows up. After the service was completed, I left and was about a mile away when I remembered it needed to be plugged in for charging. Except it wasn't there to charge. I turned right around, went back, and got the manager. Nobody would return it so the Irving police department came and a report was filed; Report# 21-27675. I obviously won't be returning because they can't be trusted. Additionally, been coming here for years, but the people working here now are fairly new from the previous crew. read more

Kwik Kar Valley Ranch - Police record of report for stolen item. - Auto Repair Near Me - Irving, Texas

Just like the name suggests, Kwik Kar off MacArthur is QUICK, professional and efficient. I went in on the weekend to get my state inspection done. I did call ahead but they weren't doing appointments for that - it's just first come first serve. I was in and out within maybe 15 minutes if that! Pricing also seems reasonable. I had another car servicing center in desoto but need a new spot since moving to the Irving area. I can definitely see myself returning for other car services. If only I had looked here on yelp to check in, I could've got an discount for being a first time customer! read more

Kwik Kar Valley Ranch - Auto Repair Near Me - Irving, Texas

Stopped by to get my state inspection and it was very busy. The team was very helpful- especially Caleb. It took about 5-10 minutes and the price was very fair. read more

I've been to this location year after year to get my Texas inspection done and have never had an issue. Super fast and always extremely nice. read more

I made an emergency stop here due to a Check Engine light and received the best, and quickest assistance from Caleb here. Im very appreciative of his help and exceptional service in getting me back on my way! Im forever grateful for him! Thanks Caleb!!!! read more

Came in for an inspection and was told I'd be second. After 3 other inspections came in and got serviced I was finally done. When it came time to check out they decided to keep me waiting another 10 minutes to deal with another person who came in for an inspection. read more

On 04/18/22 I took my Audi to Kwik Kar Valley Ranch in Irving for oil change. I brought my own oil filter, oil and air filter. They slapped me a bill of $114.40 for the labors that also included the drain plug part On Friday evening 05/06/22 (~3 weeks after oil change), my Audi displayed the dreaded "oil running low warning" light on the dashboard. I adamantly thought this was a serious problem somewhere like gasket leak. So I took it to my trusted mechanics (Ruben's All Auto Repair) immediately On Monday 05/09/22 my trusted mechanics discovered the issue. The oil plug was missing the washer, causing the oil leaking!!! Apparently those Kwik Kar mechanics carelessly forgot to put the washer back when they done. My trusted mechanics had to special ordered the new washer, poured additional ~ 3 quarts of oil and cleaned all oil leaks that spilled under the car along the axle, etc. A bill of $175 to fix what Kwik Kar had damaged Returning to Kwik Kwar, I initially was calm having conversation w the manager who claimed a new company is taking over Kwik Kwar. He mentioned this excuse several times. My angry rebuttal was pointing to his shirt, "what is the name of the company labeling on your shirt! It spells Kwik Kar, not new company." He then claimed the Kwik Kar mechanics who worked that 04/18/22 weekend also messed up other cars including a Jaguar!!!! Bashing his own employees and said they were let go!!! I pressed him about what he can right the wrong w the $114.40 messed up job? His response, "we cannot reimburse you. But we can give you free oil change if you come back next time" 1. "Y'all cost me $175 just now. Why would I want to come back for another whack job!" 2. "You telling me this verbally! How will the next manager I talk to in 10 months knows the deal you giving me?" Most absurd idiotic answer I heard in a long time, "I'll be here when you come back!!!" He also refused to give me store credit. He then wrote down a promised note about free oil change instead. Amateur management, wreck-less auto mechanics care!!! You just lost this customer for good read more

Kwik Kar Valley Ranch - Missing washer in drain oil plug - Auto Repair Near Me - Irving, Texas

See all

Had a two hour wait just to get an inspection with only 3 people in front of me. People came in after me and were serviced before me. Won't recommend or return. read more

I took my vehicle in for service and the guy who checked me in was rude and acted like he was doing me a favor just to enter my info. They got the oil changed but felt like they were more concerned with adding extra services to my oil change than creating a positive customer experience. Way too many options out there for oil changes and I will not go to this location again. read more

I went in for an oil change, transmission flush, brake flush and state inspection, I was out in about an hour. The technician explained to me some of the problems that he saw that may occur down the road since my car is an older Camry. Compared to other Kwik Kar's in the Dallas area that I have been too, this one was a lot nicer, cleaner and had very friendly staff. Oh the leather couches in the waiting area were very comfy, compared to the usual metal chairs that most waiting areas had. As Ryan said there was a WIFI connection but it was protected. read more

Kwik Kar Valley Ranch - http://www.kwikkarvalleyranch.com/ - Auto Repair Near Me - Irving, Texas

See all

I've been doing business with this place for at least 25 years. I went in today to get an oil change the gentleman asked me what type of oil change I would want and he started talking to me about the prices. When they finished my car, I went to go pay and he stated it was over $60 for an oil change. I ask him how a $39 oil change came out to be $60 and he said that he thought I said I wanted a synthetic oil change. The last thing I want to do is to pay $60 for an oil change. I think there's a scam going on at this location. Please be careful. It will be my last time there. read more

Great, quick service! Had a state inspection done, and was offered some quotes for additional work recommended by Rico in less than 20 minutes read more

Jaylin, you are the MAN!! I live just around the corner, just moved to Irving from Dallas. Been looking for a trusted place to bring my Jeep and 4Runner for whatever I break that week. Went there a few weeks back for an oil change and was surprised at how cheap it was (other place in Dallas charged me nearly double!!). Came in today and didnt realize they were closing up inspections for the day - "no worries, I can come back tomorrow". Jaylin said, "no problem, I can take care of you". Walked over and was taking a look at some killer Jeep up on the racks when Jaylin calls me over. "All set!". It was like 4 mins! BOOM, now thats what I'm talking about!! Jaylin was not only VERY professional, but super accommodating. I'll be taking my Jeep and 4Runner to Jaylin for all my needs - including the stuff I break on a weekly basis! Thank you Jaylin, you are awesome!!!!!! read more

I've been to this quick car twice and both times Jaelyn was so helpful. The first time I was there he did my oil change and went above and beyond what I expected. He not only did the oil but checked my tire pressure and my windshield wiper fluid without me even asking. The second time I went in for an inspection and he got it done in 10 minutes. He provided excellent service both times! read more

I've been needing an inspection and went to this kwik kar near me and was immediately helped. Nice people, great customer service, and quick, very efficient. I recommend coming here for the best experience. Thanks to jaylin who was amazing! read more

Got car inspection done with no wait. They stayed late to fill my tires with air even though they didn't have to. Everyone really friendly.

Had to get my truck inspected and I called to see if I needed an appointment and they told me to just bring it in. The guys that assisted me were pleasant and fun and got me in and out within like 15 minutes if that! I had been to another Kwik Kar in a different part of DFW a few years ago and they tried to sell me on everything under the sun that didn't need to be fixed in the first place and badgered me until the flat out told me he wouldn't pass me unless I got the light on the back of my truck cab replaced which was 14$. I said yes bc I just wanted to get out of there with my inspection done. Needless to say this Kwik Kar is now my favorite and I will be back again and telling my friends and family just how awesome they where here! read more

They completely ripped me off. 99.00 for an oil change really then lied about the price of the filter. Go to Hunter's if you don't want to get ripped off read more

I paid too much money . 5000 mile regular oil change was $ 80 Too expensive and the over price I will not come here again read more

I needed an oil change, and although my MS state inspection sticker wouldn't expire till August, my MS license plates expire at the end of April...so I figured I'd go ahead & get a TX inspection so I'd be ready to get my TX plates in a couple weeks. The guy at the front desk, I'm assuming was the owner, and he was very nice. He even explained to me what all I needed to bring with me when i go to get my plates here, along with telling me where the closest couple of offices are, and giving me pretty solid directions (that I understood! wow!). The oil change & inspection didn't take too long, probably under 30 minutes, and it was very busy -- Saturday afternoon! -- the technician in the garage did try to sell me extra services, but they weren't too pushy. As soon as I explained that, hey, I may need that, but I gotta budget it, he was understanding and dropped it. Overall, a good visit. I would give them my business again. read more

I took my car here for a state inspection and the inspector on duty did not know how to run an inspection on my car a Mazda RX8. hooked it up to the machine wrong and caused my "Check engine light" to go off. No one including the owner wanted to take responsibility and played dumb. I ended up taking my car to the Mazda Dealer to get my inspection and the technician told me that they indeed used the wrong connector for my car which damaged an electrical component. Thank God that the the repair was covered under warranty. NEVER AGAIN!!!! read more

I needed an oil change before a big trip and used Yelp to find this place. I used to go to Jiffy Lube in the past - but there aren't any around here! Anyhow I am happy to have found this place close to home. I went in after work on a Thursday and they took me immediately. Probably the fastest oil change I've ever had! The went over other recommended service items, some of which I knew had been taken care of earlier this year. I had them flush the ..... something. I forget. I should probably know this stuff, being a guy. Anyhow, they accepted my first-time $10 off check-in via Yelp with no problem and were very friendly. Also - check out the bathroom - it looks like something that belongs in a fancy hotel and not a car repair joint! Also - free wi-fi in the waiting area! Score! I'll be back! read more

Uncaring management and a poorly managed work force. I visited this location somewhat recently and was extremely disappointed by the poor service that I received. After thoroughly researching options in the area, I went to this location because it was highly rated and had a "deal." When I arrived, I was greeted and I told them what oil I needed and my filter requirements. As I sat in the shop waiting for my car, I heard one of the employees say "Dude, you broke it" (or something very similar). As I had no context, I disregarded it. 15 minutes later an employee came to me and explained they were out of my oil filters and could not do the job. While I was annoyed that this was the case (especially considering that they could have told me this up front), I accepted it and went to another location. At this point, the story gets interesting. The next location told me that the oil pan screw that one must unscrew to release the old oil was bent and broken. NOW the comment made since. That "dude" had broken the screw on my oil pan. For liability reasons, the oil changing place I was at (Valvoline Instant - also in the area and they do a great job), could not change it. I went back to Kwik Kar and spoke to the manager. He talked to his employee, came back and stated that his employee had broken it. As I was in a position where I needed his help to remove the screw, I did not push him to apologize. I did ask him to fix the problem which he did somewhat begrudgingly (and slow I may add). He had his mechanics correct the issue and I was ready to leave. He did not apologize one time nor admit failure on his employees part. He was stone faced and somewhat rude, but in the end did the right thing. This type of experience is why so many people are fearful of getting their car taken in to a shop - no ownership of mistakes and shady business practices. I would not suggest this location. read more

I come here for all of my maintenance needs. The wait in never long and the service is always friendly. Quality mechanics, speedy work and trustworthy service keeps me coming back time after time again! read more

I have been coming here for over seven years to get my state inspections done. Each time, they have always done a spectacular job. I just went today and they have a new inspection guy who knows his cars back and forth and very easy to talk to and up front. If you're in need of a state inspection, this is a great place to go to. They also do oil changes and repairs. Never go on weekends or early in the morning. They are constantly packed. With the new fitness center and insurance place opened up to the building next to them, I am sure this will give them a bit of gain in business. read more

Not a bad place, the people were really nice, my oil change and air filter change (that they totally did an up sale on me) took about 45 mins bc it was so busy. It was 9:30 on a Monday. Mine was $49 total and I used the $10 off with your first check in with yelp which was really cool! They have really nice couches for you to sit on and I guess some people could get mad about the additional products they try to sell you, but tis the way of mechanics! And it's really your fault for allowing it if you're a push over or don't want to take care of your car. read more

I had to dock one star for one reason only- the owner had no clue as to what Yelp check in offer they had going. He didn't know what Yelp was and what checking in meant. Kinda felt bad for him in a way bc I didn't want him to feel like I was there to smooch off his services or anything. So I explained it and showed him it was legit and he honored it for me. But the confusion should really be sorted out. Anyways, so I had a great experience here. I only needed an oil change done but they did a full inspection as well and did find some problems like my fairly new battery from O'Reily's was at marginal performance- not a happy camper about that. Owner was so nice and not only did he only honor the check in offer but also gave me mail in rebates for some of the stuff I had to have done so I saved about $50 total. Most places probably dupe girls on what they can and these guys were completely different, more of on the lookout for me which was very much appreciated. They definitely win my business for the future. Thank you fellow Yelpers for guiding me to Kwik Kar! read more

I received friendly and fast service. I would definitely bring my vehicle back to be serviced again.

Had a great experience here with Caesar doing an inspection on my vehicle. Literally took 10 mins, I was in and out. Bonus! Rick at the front desk was super outgoing and fun to talk to. This place is reliable, fast and from what I can tell, they don't bulk shit you :-)) read more

I think this has the best group of people at any Kwik Kar I've been too! I had my car towed in because of a flat tire, they discovered my control arm was damaged. It was close to closing time, but they made it happen, knowing I had come a distance to be in Irving. They were congenial, polite, and very thorough, they explained each process thoroughly showed me what was damaged, and why it was essential to have it fixed, they even stay post close of business to get it done immediately. Thomas, Ray and the team did great. The manager ordered a replacement piece, and had everything done by 7 pm. They put in their genuine time to fix the vehicle versus, keep it on hand and maybe make a buck or two more. I appreciate their patience and support An honest and a humble team, they understand their customer needs and do their best to provide the best service. The Kwik Kar in frisco, didn't even install my windshield wipers correctly. They came flying off. Thank you team Irving for saving me from my Blue jetta Blues. read more

BEST car maintenance (or automotive shop for that matter) that I've EVER experienced. No one else even comes close! There is an employee named Connelly, he seems to be a manager who usually answers the phone, and he is INCREDIBLE. I can't even praise him enough. I came to them because I felt my steering was off; long story short, he found an issue with my tire and put air in it for free so i could get safely to so a specialist somewhere. In addition to that, the front of my car had bottomed out. Fixed on the spot for FREE. Their take was: it'll only take a second, why not fix it real quick? They also diagnosed an issue with my engine, which at the time was smoking here and there after I turned off my car. Again, all out of goodwill and concern for safety. Giving me their full time and attention at no cost to me. Again, can't speak highly enough. I will always go to them for any and all needs. I feel indebted to them! read more

I regretted going here. My trusted mechanic was busy. I was charged over $110 for a simple oil change. Nickel and dime me for everything. Charge me for a 'premium' oil filter. I never heard of this before. This is not my first oil change. No one tells you about extra fees. You simply get a surprise at the end. They rather over charge for everything rather then to keep a repeating customer. read more

Came in on my day off to get my car inspected, Rico welcomed me with a smile and got my car started immediately! Inspection was quicker than most but much more thorough. He even topped up necessary fluids in the engine bay that were needed! Will continue to bring my car to Rico! read more