Brought my car in for a state inspection. The upsell to get things done to my car was pretty…read moreaggressive. I checked with my husband and he said none of those things were necessary for my car because it's front wheel drive.

Just had the best the best quickest service I've had. Zach was incredibly knowledgeable and took…read moregreat care of me. I will definitely be back

as a woman, i've had way too many experiences with being judged anytime i had to take my car in for…read moreservicing. This, unfortunately, has caused me to not take care of my car as much as I should. I finally took my car in to get serviced at this take 5 location back in January, Ashton was the one who helped me and Andrew was the secondary. I have to say, Ashton was super nice and made me feel comfortable enough to get my car serviced, they both treated me well and discussed things with me in both a professional, yet kind manner. The oil change was super quick, they got me in and out as fast as they could. I will definitely be coming back to this location. Ashton, thanks for taking such great care of me as a new customer!

I visited this location today for the first time. These young men are professional, friendly and…read moreinformative. I will definitely be back!

These guys always get the job done quick and with high quality. They let you know what's going on…read morewith your car in detail and will always have a solution for it. They are great, I highly recommend!

Ricardo is very honest and extremely reliable. His prices are more than fair. He has fixed every…read morecar I've taken to him!

I went to Valvoline today and out of all the locations I've been to since I've been getting oil…read morechanges. I will say this was the best one. I had the help of a great man, Aiden. He was very helpful. Didn't try to upsell me on anything was very informative on what I needed to get done and things of that nature. It was a great experience and I would definitely be going back there. Very nice dude good workers. they're on it. They're quick they're clean highly recommend.

Great service here! I came right when they opened. I was in and out very quick. Very helpful staff!read more

Came in for my annual Vehicle Inspection and it was also my first time here at this location…read more The service was amazing from the warm welcome to the end of my transaction. The staff were friendly and helpful as well and this took under 20 minutes to do. Will be back for the friendly service and if there anything else my car may need in the future.

This place is the go to for auto maintenance and service. Honest folk who will give you the best…read morebang for your buck work and services. My family and I have been coming here for years and have not had any bad experiences. If they aren't able to get you in they will let you know. All around good people.

Once again, the team at Kwik Kar off Esters Road in Irving, Texas, hit it out of the park with…read moretheir service. Everyone whether it was Caesar, Maria, Rocky, Trey, Jacob, or Filipe - treated me more like family than just a customer. This time there was a lot going on and they navigated quite a few hurdles in the last 2 weeks to get my car up to snuff. I always feel like I am in good hands when I take my car here.

Worst Customer Service Guy(Pony Tail Guy) Don't do business…read morehere. Guy got mad after talking with one of the customer here. And ended up not doing my inspection. Once he approached me, he already had an attitude. If you don't want to work, don't show up and STAY HOME

Absolutely horrible! I'll start by saying that I manage many…read moreof our company cars, so I've been to many Firestone locations in various cities. I have never had an experience as bad as this one. The person I assume to be the manager, 'Dustin', is the poorest representative of a company that I could imagine. I brought a car in for 2 tire sensors and a headlight.. same headlight they fixed less than 2 months ago. I called before coming and Dustin told me they could get the sensors done in about 2 hours; that they were slow at this time. I took him at his word and showed up 20 minutes later. In dropping the car off I asked again the time to complete the job. He said it should be done in 2 to 3 hours. Though he had extended by an hour, I was still okay with this. It is now 4 1/2 hours later and I am still waiting for them to finish. He also added that a 3rd sensor didn't work. Odd, because the other 2 sensors registered just fine before coming in here. Now that I'm waiting in their store, I'm not even asking for them to fix the headlight they reported (and charged me for) fixing before. I just want to get this car and get out of here. When I asked Dustin, his only other comment to me is that I could just get my car and take it somewhere else.. really?? What a poor response for a place that should focus on customer service, right?? Dustin left around 4:30 and the Service Manager, Ashton, was left to deal with all of the messes Dustin made. I will say that Ashton was very nice and tried his best to untangle the messes made before him. He did give me his card, but there were no others available. I will add that I 100% feel that I was charged for parts that were not replaced. I will be escalating this to Firestone corporate, as well as verifying with a local Ford dealership. I think it's also important to note that in every Firestone location I've been to there are business cards out for everyone, including the manager. There are no business cards out at this location. Coincidence?? I think not!

Currently parked in front of the store, arrived at 5pm with a flat tire and a child in the vehicle…read morethe store does not close until 7pm, Outside temperature is 100 they refused to help us with a flat tire. We are now waiting for AAA to arrive and assist us. You should have better customer service specially when there's a child involved in this Texas Heat. Do better! I will no longer be doing business with you ever again.

I absolutely love this place! My family and I have been coming here for years! Super friendly and…read moreincredible staff!

These people take advantage of women and overcharge them for all kinds of work, oil changes,…read moreextremely high, and if you have your own brakes and pads they still over charge just because they can. its not fair at all.

Super impressed with Moses! Our car broke down on a Sunday while up in Dallas (we live near San…read moreAntonio). Had it towed to Moses because of the great reviews. They did not disappoint! Literally left it there on Sunday evening, after hours, called from home the next day. Repairs completed at a very reasonable price within a couple of days. Great communication as well! Highly recommend for those that live in the area!

Amazing customer service and fast. They were able to complete a state inspection perfectly fine…read more Would 100% recommend and come again!! Overall prices are fair.

Great customer service, fixed right the first time on time. Competitive prices. They also have…read morespecial services like the lifetime alignment that no one eles can do.

My tire went flat right by this Firestone and they were so helpful! Mark is amazing!! He changed my…read morespare for me - great experience 10/10 would recommend!!