I was able to get a last minute state inspection on a Sunday in 10 minutes with no waiting in line…read more Very friendly and professional.

Service went very, they are very thorough so expect some time to go over things so you don't come…read moreback. They text you the estimate for you to authorize, it's slick

I came in with my daughter in law's car, a tire warning light was on and I'm sure she's too busy to…read moreget it checked as the tires looked fine. I'm not from Dallas so I looked up tire service near me. R&S was close and had good reviews. The place looked a little rough but again the reviews were highly favorable. Long story short, they were great. Quick and friendly and a simple fix and no cost. Wow! I'm a believer. Will tell my family to trust these guys with their car repair needs!

I have been to this shop a couple times, so when my sister got a flat, I sent her here. I would…read morehave never imagined the nightmare that followed. They sold us a used tire that was in NO condition to be on the road. I've purchased used tires before, and they've NEVER had holes or tears in them. Once the used tire was installed, my sister noticed the air pressure symbol light up on the dashboard. Before leaving, she asked them to take a second look at it. They told us it was fine and the light would turn off once we started driving. This was not the case. The tire they installed went flat within 8 hours, to no one's surprise. We called the next day and were told to bring the car back to the shop. The only problem? The car was NOT DRIVEABLE. The tire was so low that we risked damaging our car by even moving it. The manager, Junior, advised us to still drive on it. According to him, they've advised customers to drive on flats before, all the way from Denton to Dallas. Before trying to drive anywhere, we attempted to replace the tire with the spare, but the lugs were placed on too tight. Upon closer inspection, we saw multiple large holes and tears in the tire. According to their manager, Junior, it's standard to test tires before placing them on the car. It's clear this tire was not tested prior to being installed. On top of this, they ignored concerns about the tire pressure light being on after they installed the new tire, further endangering my sisters saftey. If they had taken the time to double check their work, it would have saved us the time and worry. We ended up having to stop at another mechanic on the way, since we were fearful we would not make it to the shop in one piece. The mechanics there were very friendly, changed our tire free of charge, and let us know we should not have been driving on it. When we finally made it to the shop, the employees realized they did not have any more used tires in our size. This begs the question- did R&S knowingly provide us a faulty tire, just to make a sale? The tire they sold us was the last one in that size. To top all of this off, I received the worst customer service of my life from Junior (manager) and the owner, Khalid. Junior was callous in his approach, did not have any empathy, and seemed unbothered at the severity of the situation. He rudely suggested we go to another mechanic down the street, despite fault clearly lying with R&S tires and wheels. We voiced our disappointment and intention to file a complaint with the BBB. When we finally reached a resolution of getting a new tire in the correct size, the owner, Khalid, sent us disparaging and unprofessional texts after we left the shop, further displaying R&S Tires' unprofessional business practices and horrible customer service. As you can read from other reviews on Google, R&S Tires does not uphold customer safety. Please save yourself the headache and pick ANY other mechanic shop in the area. You'll be thankful you did!

Great service. Great prices. Got my brakes and rotors done. Will be returning for any other needs…read more Ask for Samuel.

I took my vehicle here for brake service on February 16. After picking it up, the parking brake…read morewasn't working, there was an error light on the dash, and the vehicles safety systems were not functioning. The manager Sammy refused to fix the vehicle or refund the $950 they charged me, leaving me with a vehicle with degraded safety and no parking brake. I had to take it to the dealer to be able to safely drive my vehicle again, costing me another $1200+.

I have been coming here for about 20 years. They are honest, reliable, & have very reasonable…read moreprices on tires, new & used. I have never had a bad experience here even once. Please support small businesses in our city! We are doing alllll we can to serve the public properly & provide a quality w personal service.

DISCOUNT TIRE & AUTO IS CONVENIENT, FAST, REASONABLY PRICED AND INCREDIBLY TRUSTWORTHY!…read more I had been to my usual NTB in Plano to simply repair a tire that was leaking and obviously had a nail or screw in it. NTB told me the tread was too low to repair it and I would need TWO new front tires at a total cost of $444! Something told me they were lying to me so I took it to Discount Auto & Tire instead. BEST DECISION EVER!!! Mando was absolutely amazing and incredibly honest. He took the tire off with our plans to replace it, but he located the huge nail and he said there was nothing wrong with the tread and it could definitely be repaired. Problem solved for only $40 versus the $444 that the liars at NTB quoted me. Mando at Discount Auto & Tire also offers other automotive services so you can bet I will be back to see him again.

The staff at Rick's Auto on Irving Blvd. are great! Took my 2017 Chevy Cruze for a diesel oil yes,…read moreit is a diesel) and new tires. My car had the original tires with just 34665 miles on them (I don't drive much). I have always been treated great at Rick's and will continue to keep going back instead of Clay Cooley. Better prices and friendly service. Thanks, DeVin, Dante and the mechanics.

Took my vehicle in for knocking when turning. Took them a full month to finally diagnose. The…read moremechanic claim that it was the rack and pinion. My extended warranty would not cover full cost because they said that this shop was trying to overcharge for parts and labor. So I took my vehicle to an actual dealership repair shop and they found that it was the CV joints, not the rack and pinion. This place is incompetent and scammers. I highly recommend taking your business elsewhere. Avoid the stress.

If you have a CarMax warranty, I would not recommend using this location…read more I brought in my Jaguar F-Type because this was the closest approved repair facility to my home. I had a confirmed appointment, but when I arrived, I was told the appointment would not be honored and service was refused. The interaction was also handled with an unnecessarily dismissive attitude, which made the experience even more frustrating. I cannot speak to the quality of their repair work because they would not evaluate or service my vehicle. However, based on the appointment and customer service experience alone, I would not waste your time

My G37 vert has been making an atrocious rattling sound. I took it to the Infiniti dealer earlier,…read moreand was quoted over $2k for a new catylic converter. There is nothing wrong with my converter. JD Garage lifted my car, tightened two loose screws, and the rattle disappeared, not joking. They were extremely friendly, and the nice lady at the front desk was so hospitable, and they clearly are very transparent. I feel bad walking away for free, but they will absolutely get my return business. That level of service is just unheard of in this day of age. I recommend, %. More than just because it was free, but because it didn't have to be. They would rather want business than screw someone over. Thank you guys very much.

They provided me excellent service. I went to two other tire shops before I came to this. All of…read morethem didn't have my brand of tires for my Infiniti and could only get the tires in 2-3 days, while this place could get them in a day. The owner is very polite and attentive. I would recommend going here to anyone. I also enjoy supporting mom and pop places. This place is great!

Got a great deal on some hard to find tires at a great price. I called and talked to Eddie and he…read morewas friendly and honest. The tires were awesome and I couldn't have been happier with my experience. I love Mom and Pop places because keeping it local helps the places where you live. Come in and give A&A a try.

We have had several services done here, one being a timing belt. Very fair price and good work…read moreevery time.

I didn't get my tires here but if I lived here I would. I got stranded when my Turo rental had a…read morebad tire. These kind gents gave me a nice and cool place to wait for my rescue ride. They were hospitable to a stranger. My kind of business.