its been a few years since this first review. I do believe they are getting better at what they do. As I have 4 cars in the family, there is always something going wrong or needing general maintenance. I've since been back here several times due to distance from my office, and I have to admit, these guys are very honest at what they do.
As mentioned in my original review, they are very friendly and continue to help save money when they can on behalf of their customer. And as I had mentioned, some of the practice I'm still not sure of, but I do believe they do so with good intent.
2 months ago, a friend from work has a check engine with her Accord. Told her I will go with her during lunch to get it check out. When we got there, it was busy as ever, but they took the time to check out the code within 5 min, and it was determine to be one of the oxygen sensor, which is common in all cars. Now, I knew that in advance as I had it checked out at an auto parts store earlier, but the lights was never reset as I wanted to see what Honcura would do. Well, their explanation was that the mileage on my friend's Accord is under 90k, and these things usually happens above 100k, so their recommendation is to just reset the check engine light and run some gas additive to clean it out and it should be fine. Now, most shop would have just charge the customer and change it out. I decided to let my friend decide as it's her car. This is one of those sooner or later ordeal, so either you pay now, or you can risk it and deal with it later. My friend decided to wait. It's been 2 months, and check engine is still off.
Just today, I decided to go back as my CRV has a clunking sound from the steering. As it turns out, it was the u-joint on the steering column/shaft that goes in to the steering rack. The mechanic suggested is common wear/tear, but unless it gets worse, they recommend to just drive it as is knowing that an older car will always have some issues here and there. But it's perfectly safe to drive.
Before coming here, I had thought it was the rack as it was replaced 2yr ago, but it's not. So at least, it put me at ease for now. Although, I'm still going to double check it myself when the weather gets a little cooler so that I can work on it in the garage.
Bottom line is that both times, they didn't charge me a dime. Both cases, it was consider minor, and yes, it probably can wait until it gets worse. The issue is whether you spend the money now or later as both of these issues are wearable items that will eventually needs attention. I do appreciate that they don't want to take your money if it's something that can wait. Plus the fact that these guys are genuinely nice people. I still don't agree with everything they said about certain issues, but then, we all have difference of opinion. Overall, I feel they need to be upgraded to a solid 4 stars. read more