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    Firestone Complete Auto Care

    1.7 (55 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Mark L.

    I've been to this location on numerous occasions over the past four years because my company has a national account and it is close to my office. It is not an exaggeration that something gets screwed up every time I go there. They messed up on my wheel balancing, differential flush, and even a simple oil change. I was in a hurry and went again today against my better judgment. Apparently I don't learn from past mistakes... I called ahead and was told to come in at 1:00 for an oil change and rotation. They said it would take about an hour so I left my keys and went to get lunch. I returned at 2:15 and they were just draining the oil. At 2:45 I overheard the mechanic come in and tell the desk he was having a problem. No one made an attempt to let me know there was an issue. At 3:15 I was late for an appointment and getting upset. I asked for an update and was told the mechanic was just trying to replace the oil filter and realized they did not have one in stock. They ordered the filter and would have it shortly. He also told me I needed some brake work and asked if I could leave the truck with them. Um...no. Long story short, they finished the work about 4:00, two hours after they said it would be done. When I got home I discovered that they also broke the lug covers on my XD wheels by over torquing the screws. I will never go there again. Being the local fleet manager for my company, we will still use Firestone but I will recommend that everyone avoids this location. Their employees need additional training and service skills.

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    10 months ago

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    5 years ago

    Worst service I've ever experienced. I had an a 3:00 appointment for an oils change and I waited four hours. Will never come back.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Juan, I believe his name was, was great.

    Mentioned in 4 reviews

    Read more highlights

    Derwood’s Automotive Repair

    Derwood’s Automotive Repair

    3.0
    (2 reviews)

    Completed the repairs efficiently. They truly prioritize customer satisfaction. Highly recommend…read moreMarcus to anyone looking for a reliable mechanic!

    You have no license you state your Christian business but you're not cuz you're not even listed as…read morea business your reviews have been confirmed as false and fake your writing those reviews actual customers of yours have been unhappy very unsatisfied and way overcharged for inadequate in proper maintenance and repair for your other customers have gone to actual mechanic shops and had this all confirmed by actual certified and trained mechanics you charge dealer prices so you claim you don't charge up charge on Parts well you're already overcharging for your service and parts because you're already falsely representing yourself your skills and what the customer would be getting so my opinion on this gentleman's operation cuz that's what it is a scam operation not a business for this man doesn't even want to do right by his customers that he is wrong doesn't care if they threatened to call the cops and now I'm not saying you have to be certified or I have an actual business license to actually know what you're doing and to actually provide a quality service to people but you actually have to know what you're doing and provide a quality service to people this guy clearly has not hell I know some backyard mechanics fix most jobs for a six pack beer as long as you show up with that six pack beer when you bring your vehicle to him or they show up that get the job done and take it done right sometimes that shit runs better and looks better than when you bought it and I would recommend anyone before you hire someone do your due diligence and do yourself a favor and do their research look on you look on the Better Business for a website check with the state to see if they have a valid business license find out if they're licensing bonded does this clear scammer would probably turn around and sue you for getting injured while working on said vehicle and would claim that because you hired him you're responsible for any of his medical bills etc etc etc this is why it's important to always do business with people that are licensed and bonded because the honest ones are going to have the documentation they need are there work and Word of Mouth is pretty outstanding the backs up what they say this guy can't back up what he says and his customers doesn't even support his claims and in a good review is written by him or family member so always do a due diligence use your own discernment

    Firestone Complete Auto Care - tires - Updated June 2026

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