1. Kwik Kar Oil Change & Auto Care

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Irving, TX

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Kwik Kar Oil Change & Auto Care

3.4 (112 reviews)
Closed • 8:00 am - 7:00 pm

Services - Kwik Kar Oil Change & Auto Care

Auto brake repair

Auto engine repair

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NOT MY VIN
Holly H.

I went to get my motorcycle inspected on May 1, 2021 @KWIK KAR OF IRVING 2960 N BELTLINE RD The state never got the pass. I realized that they had miss typed my vin # My tag expired(my fault) I went back in and got it inspected Aug 6, 2021 Paid again They forgot to give me my report when I got my payment invoice. Turned around and went to get it! They had not even loaded the inspection into the computer. :( (AUG 6, 2021) When they did, they miss typed my TX license tag. Online and Kroger could not process it. (AUG 6, 2021) I went back in AGAIN(AUG 6, 2021) They put Honda Magnum The manager said (as if it was my fault) it is hard to read insurance off of cell phones. That is when I went total KAREN on them. They gave me 7 dollars of the 14 dollars I wasted on them. (AUG 6, 2021) I will have to go to the County tax office to verify my Bike tags with a pass to smooth the ruffled feathers of the state. (more wasted time) NEXT WEEK! I wanted to keep ZERO stars, but I had to put a star to submit.

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Reviews are mixed. Many highlight friendly and helpful staff, quick and efficient service, and clean facilities.

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2 months ago

Just had the best the best quickest service I've had. Zach was incredibly knowledgeable and took great care of me. I will definitely be back

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Stacy T.

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5 months ago

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Stacy T.

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10 months ago

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Stacy T.

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2 years ago

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Stacy T.

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1 year ago

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Stacy T.

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1 year ago

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Stacy T.

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2 years ago

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Stacy T.

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1 year ago

John was so nice and explained explained everything , I will definitely come back for him

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Stacy T.

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5 years ago

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2 years ago

I went to get my oil changed, and the price he gave me was fine, but when I went inside he asked for a higher price.

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Stacy T.

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2 years ago

Very helpful and quick! Made sure all my tires were inflated as well. Very helpful over the phone as well! Great service overall

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Stacy T.

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2 years ago

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Stacy T.

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3 years ago

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3 years ago

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5 years ago

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Ibrahim B.

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7 years ago

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Ibrahim B.

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5 years ago

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3 years ago

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3 years ago

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3 years ago

Vincent and Shawn were amazing and great customer service. Totally recommend them for your car needa

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2 years ago

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2 years ago

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Stacy T.

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2 years ago

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Stacy T.

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3 years ago

Very good service provided in this unit, very attentive workers, very good quality in addition to fast work, very grateful for everything

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Stacy T.

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3 years ago

Got inspection done for my car. Great service, very knowledgeable staff. Mr. Vincent is extraordinary! I'll come here again for him.

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5 years ago

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3 years ago

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6 years ago

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Ibrahim B.

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3 years ago

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6 years ago

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5 years ago

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Ibrahim B.

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3 years ago

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5 years ago

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6 years ago

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6 years ago

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8 years ago

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Ibrahim B.

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3 years ago

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4 years ago

I've came here for several years to get my inspection done and they are great. Quick and easy! Definitely recommend.

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8 years ago

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Ibrahim B.

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15 years ago

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“Super fast for a Saturday morning.”

Mentioned in 4 reviews

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Firestone Complete Auto Care

Firestone Complete Auto Care

(55 reviews)

They do a lousy job of managing expectations. When I dropped it off at 10:30 they said it would be…read morea few hours. They called me back around 12 somethingto deal with a problem and at that time said it would be an hour. They called at 1:50 to tell me that the tire couldn't be repaired and I needed a new one. Approved the tire and asked how long ... "an hour". I called 2 hours later and they said they "just got the keys and ticket for it that they would need to type up the order... give them 20 minutes. I went down (because I was running out of time to get a ride to them) and the car was still up on the rack. After 10 minutes of checking they said it would be 20 minutes. 35 minutes later it finally done. It is one thing to tell me that they are busy and it will be a few hours so I can schedule a ride accordingly. It is another to jerk me around with missed promises. Then the notes on the write up sheet were wrong... and I asked for a tire rotation (which was canceled since they were selling me new tires) -- they said they had already done the full car check. I noted that I never asked for that. They did take it off, but be very careful. Sad

Absolutely horrible! I'll start by saying that I manage many…read moreof our company cars, so I've been to many Firestone locations in various cities. I have never had an experience as bad as this one. The person I assume to be the manager, 'Dustin', is the poorest representative of a company that I could imagine. I brought a car in for 2 tire sensors and a headlight.. same headlight they fixed less than 2 months ago. I called before coming and Dustin told me they could get the sensors done in about 2 hours; that they were slow at this time. I took him at his word and showed up 20 minutes later. In dropping the car off I asked again the time to complete the job. He said it should be done in 2 to 3 hours. Though he had extended by an hour, I was still okay with this. It is now 4 1/2 hours later and I am still waiting for them to finish. He also added that a 3rd sensor didn't work. Odd, because the other 2 sensors registered just fine before coming in here. Now that I'm waiting in their store, I'm not even asking for them to fix the headlight they reported (and charged me for) fixing before. I just want to get this car and get out of here. When I asked Dustin, his only other comment to me is that I could just get my car and take it somewhere else.. really?? What a poor response for a place that should focus on customer service, right?? Dustin left around 4:30 and the Service Manager, Ashton, was left to deal with all of the messes Dustin made. I will say that Ashton was very nice and tried his best to untangle the messes made before him. He did give me his card, but there were no others available. I will add that I 100% feel that I was charged for parts that were not replaced. I will be escalating this to Firestone corporate, as well as verifying with a local Ford dealership. I think it's also important to note that in every Firestone location I've been to there are business cards out for everyone, including the manager. There are no business cards out at this location. Coincidence?? I think not!

Kwik Kar Oil Change & Auto Care - autorepair - Updated October 2026

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