Best mechanic in the DFW! Great customer service and honest work. Always make sure i'm well taken…read morecare of for a great price !

This is an efficient shop run by an honest, competent mechanic. No appointment. First come first…read moreserve. No chitchat, to the point style communication. I called the day before about the engine problem. Boss gave a decent estimate. I showed up the next morning and saw him in the parking lot. He checked the car right away, ordered the parts and told me to wait inside. They started working on the car, took apart the engine cover and showed me the old parts, and the new parts to be put in before wrapping up. The whole thing was done in an hour, much quicker than the book labor rate. The car was left running for another 30-40 mins to let the sealant cured. Boss didn't explain that. He just said it was not ready. Boss is super busy running in & out, inspect incoming vehicles, talking to customers in person, follow up on repairs by the team, ordering parts and answering messages and inquiries, doing cashiering, writing receipts. I can see why he can't do all that all the time but he is pretty close to Mr. Do it all. Most people would be overwhelmed in his shoes, but he is pretty calm the whole time. I can easily give 5 stars for the value and quality of work it provides.

Always gives a free estimate, work is done fast and efficiently. Ive been a loyal customer for…read more20yrs.

Very honest and always willing to help . I never had any problems , I have been going to them for…read moreover 10 years .

Super impressed with Moses! Our car broke down on a Sunday while up in Dallas (we live near San…read moreAntonio). Had it towed to Moses because of the great reviews. They did not disappoint! Literally left it there on Sunday evening, after hours, called from home the next day. Repairs completed at a very reasonable price within a couple of days. Great communication as well! Highly recommend for those that live in the area!

Amazing customer service and fast. They were able to complete a state inspection perfectly fine…read more Would 100% recommend and come again!! Overall prices are fair.

Don't look anywhere else for someone to fix your car or truck!…read more Robby and his crew are the best. Why? Because they are honest!! I've been using them for several years, and I drive across town because i know that I will get the best service and the best price. As car owners, the big thing people worry about is being charged for service that are not needed. I'm 52 years old, and I'm a stickler on detail. I've been to several shops over my lifetime. Lopez is hands down, the best experience I've had.

These guys do great work at a fair price. Highly recommended! They get you fixed and back on the…read moreroad quickly too.

The staff at Rick's Auto on Irving Blvd. are great! Took my 2017 Chevy Cruze for a diesel oil yes,…read moreit is a diesel) and new tires. My car had the original tires with just 34665 miles on them (I don't drive much). I have always been treated great at Rick's and will continue to keep going back instead of Clay Cooley. Better prices and friendly service. Thanks, DeVin, Dante and the mechanics.

Took my vehicle in for knocking when turning. Took them a full month to finally diagnose. The…read moremechanic claim that it was the rack and pinion. My extended warranty would not cover full cost because they said that this shop was trying to overcharge for parts and labor. So I took my vehicle to an actual dealership repair shop and they found that it was the CV joints, not the rack and pinion. This place is incompetent and scammers. I highly recommend taking your business elsewhere. Avoid the stress.

They do a lousy job of managing expectations. When I dropped it off at 10:30 they said it would be…read morea few hours. They called me back around 12 somethingto deal with a problem and at that time said it would be an hour. They called at 1:50 to tell me that the tire couldn't be repaired and I needed a new one. Approved the tire and asked how long ... "an hour". I called 2 hours later and they said they "just got the keys and ticket for it that they would need to type up the order... give them 20 minutes. I went down (because I was running out of time to get a ride to them) and the car was still up on the rack. After 10 minutes of checking they said it would be 20 minutes. 35 minutes later it finally done. It is one thing to tell me that they are busy and it will be a few hours so I can schedule a ride accordingly. It is another to jerk me around with missed promises. Then the notes on the write up sheet were wrong... and I asked for a tire rotation (which was canceled since they were selling me new tires) -- they said they had already done the full car check. I noted that I never asked for that. They did take it off, but be very careful. Sad

Absolutely horrible! I'll start by saying that I manage many…read moreof our company cars, so I've been to many Firestone locations in various cities. I have never had an experience as bad as this one. The person I assume to be the manager, 'Dustin', is the poorest representative of a company that I could imagine. I brought a car in for 2 tire sensors and a headlight.. same headlight they fixed less than 2 months ago. I called before coming and Dustin told me they could get the sensors done in about 2 hours; that they were slow at this time. I took him at his word and showed up 20 minutes later. In dropping the car off I asked again the time to complete the job. He said it should be done in 2 to 3 hours. Though he had extended by an hour, I was still okay with this. It is now 4 1/2 hours later and I am still waiting for them to finish. He also added that a 3rd sensor didn't work. Odd, because the other 2 sensors registered just fine before coming in here. Now that I'm waiting in their store, I'm not even asking for them to fix the headlight they reported (and charged me for) fixing before. I just want to get this car and get out of here. When I asked Dustin, his only other comment to me is that I could just get my car and take it somewhere else.. really?? What a poor response for a place that should focus on customer service, right?? Dustin left around 4:30 and the Service Manager, Ashton, was left to deal with all of the messes Dustin made. I will say that Ashton was very nice and tried his best to untangle the messes made before him. He did give me his card, but there were no others available. I will add that I 100% feel that I was charged for parts that were not replaced. I will be escalating this to Firestone corporate, as well as verifying with a local Ford dealership. I think it's also important to note that in every Firestone location I've been to there are business cards out for everyone, including the manager. There are no business cards out at this location. Coincidence?? I think not!

Finding a repair guy you can trust is one of the hardest things. You can go in with a flat tire and…read morethey well tell you that you need to change the engine. I thought I have a problem with the transmission and i was ready for the worst. James checked the car and told me its going to be less then $200 (it wasn't the transmission at all...). They were quick and professional. since then i'm doing all my repair and oil change here. Finally I was able to find an honest service guy.

I'm from out of town and needed a part installed for my car that I could not replace in the hotel…read moreparking lot. I found this business on YELP and I showed up early in the morning with my part and a book to keep me occupied. The place was busy but understood my need and quoted a very reasonable price. In less than an hour, I was out the door with the part replaced and the check engine light extinguished. #grateful!

Top tier BMW experts. Very reasonable. Knowledgeable and don't try try upsell you about stuff you…read moredo not need. I was paying $$$ at the dealership until I found Jim. They handle all my BMW s!

Very disappointed after 2 years of my flatbed 3500 being in and out of their shop rear seal on 2nd…read moretransmission is leaking and after convo with Auto Tech , I was told warranty had expired . My truck was in their shop more than it was on the road , 12 k miles or 1 yr warranty on trans ( of course warranty would expire if it was in their shop for 1 year or more trying to get trans right ) I've sent them a lot of business but not anymore . Also my 2500 Dodge truck had starting issue and Lee put new alternator and tensioner belt on it without hearing video I had of truck not starting , that was $1600 and same thing happened again and after watching YouTube video it was fuse box associated with fuel pump , which was $250 fix . Lee did not diagnose but threw parts at it on my dime .

I was on my way from the train station to Irving Mall, and discovered my back tire was extremely…read morelow. Mr. Jake and Quin made sure that I had my spare put on and provided excellent instructions going forward. This is a good place to stop when you're in a hurry and need help! Nice clean bathroom - adequate space to change my clothes!

Worst Customer Service Guy(Pony Tail Guy) Don't do business…read morehere. Guy got mad after talking with one of the customer here. And ended up not doing my inspection. Once he approached me, he already had an attitude. If you don't want to work, don't show up and STAY HOME

I found this business through yelp when looking for AC repair for my Jeep…read more Marcus & his team were very helpful in ideating what could've been wrong with my car, and supplying a solution. 1.5 hrs later my car was fixed. Marcus was very easy to communicate with, even texting with me on the weekend, and easy to pay with Zelle when I didn't have my card with me. He let me know that my parts ended up being cheaper than expected, and refunded that price to me. Derwood is now a contact in my phone and I will definitely be using them in the future!

Completed the repairs efficiently. They truly prioritize customer satisfaction. Highly recommend…read moreMarcus to anyone looking for a reliable mechanic!