Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

This place is amazing! If I could rate more stars I would…read more I went to Firestone down the street originally hoping for a new tire for the spare I was driving on after getting a flat tire the day before. Firestone didn't have the tire size I needed, so I gave NTB a call and David answered the phone. David was WONDERFUL! He was kind, quick, efficient, and helped me figure out the correct tire size I needed and went over all of my options with me. I told him the car I was driving and that I would be there in five minutes. To my surprise, he met me outside as I was pulling up with a big smile and introduced himself. They were a bit busy, and despite it they were able to get my car in quickly and on such short notice. I also mentioned wanting an oil change while I was at it, and they have me a $20.00 off voucher when they realized they were out of the oil I needed, but would have it in next week for me. There was no scamming or trying to sell me expensive tires or unnecessary services at all. The whole process from arrival to driving my car away took about 30 minutes. That's the fastest tire change I've ever experienced, and I was certainly not their only customer at the time. If you're looking for an ENJOYABLE tire change, this is the place. I will be returning for any future tire / car service needs in the future. Thanks NTB and David for the peace of mind and great service. 15 of out 10!

Came in for 2 tires replacement. They damaged , cracked my windshield. They told me the owner will…read morecall me the next morning. let see how they fox this issue and if I need to update this review

Update- Took my car to the original shop in Dallas (they're also BBB accredited) I mentioned in the…read morereview, and wouldn't you know, they were able to fix the issue by cutting out a piece of plastic to access the bolt and repair/replace it, then did my alignment. Car feels great now, avoid this shop, or at least get a second opinion before handing over ANY money to this place.

We've used Jason and his guys for several years and there is no better place around to get your car…read morerepaired or serviced. I'll repeat others' words like honest and trustworthy, but they go far beyond that. I wont take my cars anywhere else.

I've never had problems with this shop before but I recently went in to replace the tires on my…read moregirlfriends car and they pretended to change the tires they took the tires off and were in the back for like 20 min, When they finally came back they put the tires back on and charged me $120, when I got home I realized they did not replace the tires and put the same tires back on the car. Do not recommend.

Service quality and value. I had an odd piece of metal in my tire. Pulled up, showed him and boom!…read more A little flame and little glue and love and I was out the door. I went to Sam's Club and Walmart and they both they they can't fix it. The guy here didn't even question it and started to fix it. His confidence and his work mentality will make me come back here for my next set of tires. I promise! Thank you so so so much!!!

We were in Dallas for the weekend and had a blow out on the toll way. We don't know the toll way…read morehad a FREE service. We had already paid these scumbags and they have not refunded us the money minus a cancellation fee of 50 dollars! Yes they have a. Cancellation fee when they hadn't even gotten there yet! Total scumbags . They knew we were on the tollway . Why didn't they tell us the tollway had a free service? Just looking for customers to gouge. Stay away from these money gougers. It's been a month and still no refund of the 92 dollars we paid. Just getting the run around. Stay away

From the owner: "Stuck with a flat tire? Don't worry, we've got you covered! Get fast and reliable mobile tire and…read moreroadside assistance right at your fingertips. Call now for quick service wherever you are!"

Did a great job on my wife's Lexus wheel. Looks perfect! Having them close by is wonderful! Fast…read moreservice too!!

Great service will recommend for others who have damaged a rim took only a day and was worth the…read moremoney too!!!!

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

Called this location, because I visited a few months back, and I was impressed by the service AT…read moreTHAT TIME... I was provided a quote, and I was calling to discuss that, but I'm guessing I was bothering Mike where he kinda pushed me off saying I might be meaning to call the Terrell location and said he could transfer me there. I called Forney cause that's where I was wanting to deal with but after that I'm now searching to take my business elsewhere. Sad to be in such a hurry you can't speak 2 mins to a client. Noticed the screenshot of the call. Log marks not even two minutes. It would've been one minute and some seconds.... Wow.

Scott's has been great to me since I came to Forney! I travel a ton and it is hard on my Jeep but…read moresomehow they always fit me in. Solid crew and solid prices. Can count on them to do a great job!

Update! Take your business elsewhere--you've been warned. I am appalled by the dishonesty and lack…read moreof accountability. My car app showed that the vehicle remained parked in the same spot for three hours. During that time, no one opened or closed the hood, turned the ignition on or off, or opened and shut the doors. Yet I was called and told that the car was ready for pickup, only to be told afterward that the engine warning light can only be cleared at the dealership. I took my car to another local auto repair shop, got a free scan, and they were able to pinpoint a loose connection and fix the problem. This level of service and disregard for their customers time, energy, and money, is completely unacceptable. Run! (Photos for reference) Background- So I took my car for an oil change (super expensive!) last Friday and immediately, I too, had the engine light come on as I was driving it out the parking lot and didn't think much of it and thought it will reset. The light persisted throughout the weekend and Monday after work, took it back in. I was asked to leave my car there so they can take a look at it. So here I am without my car and need to get to work. I have a bad feeling about this reading some of the other people's negative experiences on here. Scott's (and they also own Carl's) staff is already trying to deny that they did something so I will update this post with the outcome of the situation.

Do not buy tires Forney Walmart, they do not have workers and never answer the phone or fix a flat…read morefrom purchased tires.

Not the best choice of tires for our car. Had a flat otw out of town. Where it will get us to…read moreGladewater,Tx...we probably will ditch the tire when we get home.

Carter Automotive is a kind friendly family owned automotive franchise that has taken care of my…read morefamilies vehicle needs for over 10 years. Wesley Carter goes out of his way to make sure your vehicle is running great and the customer service is 2nd to none. If you're in need of anything you can be sure that Carter Automotive will ensure your getting an honest deal at a great price. Integrity is nowhere to be found these days but we found it here at Carter Automotive in Forney Texas. Thank You Guys!

We will stick with him. We just moved to Forney and got our car towed. It was an electrical issue…read more Goggled the parts and they really gave us a good service price. On top of that they fixed our front bumper that was flaps on the side! Love to know that there are still decent mechanics out here!