From the second you walk in, they actually make you feel taken care of--not talked down to or…read morerushed. The team is super transparent about what your car actually needs (no weird upsells), and they explain everything in a way that makes sense. Their inspection process caught things I didn't even know were starting to go bad, which saved me from way bigger (and more expensive) problems later. You can tell they genuinely care about keeping you safe on the road, not just getting you in and out. Plus, the communication is 10/10--updates, timelines, everything is clear and stress-free. If you're in the Forney area and need a shop you can actually trust... this is it

Loved my experience at Scott's thanks to John. He was super polite and helpful. I was in and out…read morefor my state vehicle safety inspection. As someone new to Forney, I will definitely use them again in the future! The price was very reasonable.

Don and Justin took care of me after Clay Cooley Hyundai in Dallas tried to rake me across the…read morecoals. I get my oil changes at the dealership and they did that and after that was completed, the service advisor tells me that my oil pan was leaking and that I needed to replace it. The cost was $530. The advisor continued by telling me that the passenger side front axle had grease all over it and that that repair would cost $2150. I was suspicious and untrusting of Clay Cooley simply because of the entire situation, so I had seen online Dwight's & Don's Auto Care and I decided to give them a try. I met with Justin and explained my situation and he presented himself as a truthful guy and I decided to give them a try. Well, after everything was done, my oil pan didn't need to be replaced. It was the oil filter housing assembly that needed to be replaced because it's plastic and had broken. As for the front axle and the grease, Don told me that they cleaned it up and that the boot wasn't torn and that there was no reason for any further repair. So, after going to see Dwight's and Don's Auto Care, I went from a possible $2100 repair bill to a $400 repair bill. My Palisade SUV is running good and I highly appreciate Justin's and Don's sincere honesty. This was my first time in their shop and they took care of me like I was a regular customer and from now on I probably will be. Thank you so very much, I'll definitely be back when any other work is needed.

They are honest and dependable with great customer service. I had new tires put on and rear…read morebrakes. Came back a few weeks later for an oil change.

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd…read morenever overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you!

I have been going to this location for over twenty years. Bobby is the head man at the shop and has…read morebeen my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back!

Quick evaluation and repairs/maintenance completed the next day. Easy to work with. Itemized…read moreapproval process. Nice to have a local shop.

Staff is on the go, looking for ways to help relieve the stress of vehicle management. Very helpful…read moreexplaining the problem and solution. Thank you Taylor Tire & Auto!

Highway robbery... $48.75 to install a TPMS sensor. Just the labor...I provided the sensor. I guess…read moreit's my fault I didn't get the price upfront. I should have just went to Discount Tire and paid $20. I have had multiple TPMS sensors replaced and I have never paid anything close to what these guys charged me. I wanted to support the neighborhood small business, but their price was excessive. The tech also didn't program my sensors to the correct wheel location. I had to reprogram them when I got home. I won't return again.

As a customer it is my responsibility to state my experience…read more Over all It was very unpleasant from start to finish. Except that the work has not yet been fully finished. In addition to that, I have already made payment for said work. Do not get me wrong Jeff seems like a great guy to the fullest but, totally had no control over his time frame, he over promised and under delivered with out a doubt. The biggest downfall for me is when I am told that it would take less than one day and it ended up taking FOUR DAYS at the shop. Definitely not acceptable! Especially when I had to keep calling asking when my truck would be ready. The work that has been done so far was not partially done correctly. If I'm going to spend more than $4.000! here I expect a good job. Every time I call I get the runaround and it is frustrating. Below is the work that was done which took 4 Days: - New AMP boards which took 3Hr. - Remove Air lift kit which took them 1Hr. - Adding New Tires. N/A on time - Adding a Light strip at the tail gate. 1Hr. As Jeff is turning in the truck to me 4 Days later, I spotted the following: - AMP board wiring hanging underneath the truck. - Amp board wiring hanging underneath brake paddle. - Light strip un leveled and connected incorrectly. Below is the said work that was not complete: - They NEVER added the bump stops which Jeff said he would! - Light strip installed incorrectly! - Here is a funny one. I raised my concern about the issue regarding the light strip not being strait. Jeff literally gave me double sided tape to what apparently he expected me to fix it. Since after Four days at the shop wasn't long enough he said to me "Hold the tape and bring it in next time and I will fix the connection also" I'll tell you one thing. If I have to bring my truck back literally after a week at the shop even AFTER PAYING! That is bad business... Here is another funny one, I am still waiting on that call from Jeff or Mark. They promised they would call back about the bump stop and pigtail connection

Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

Fast professional service. Had 4 tires mounted and balanced. Prices were cheaper than Walmart…read more Service was 100 times better. Highly recommend these guys.

These guys were awesome!! Great information and helped me make the right decision on which kind of…read moretires I needed for my truck. Great service, fair prices and quick and easy!! Will be back for sure!!

I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.