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    Lonestar Lube Express

    4.6 (149 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Lonestar Lube Express

    Oil changes

    Lonestar Lube Express Photos

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    On May 10th, 2024, Juan and his team placed paper napkins on top of my cabin air filter when I refused services they were trying to upsell me on. I was informed of this when I got my next service done at Toyota. I specifically and directly asked for an oil change, nothing more. Why were my filters touched in the first place? I knew they had been replaced during a more recent service, and not only was my request denied... but napkins were placed on top of my cabin filter in retaliation. During an email exchange, Ryan, the owner, claims video proof that this was an "accident"... while also being completely unwilling to provide said video footage via email... He has shown absolutely zero remorse or attempt to be apologetic... instead implying that because I left my A/C on that this was somehow MY FAULT. I cannot make this stuff up. I have all the screenshots. I have attached a few. I have even gone so far as to try to set up a time to see the video myself in person... but I have not heard a single thing back. I will just have to show up, I guess. ‍ RUN FAST AND FAR from this place if you have the chance. 0 stars.

    & they have snacks while you wait!

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    28 days ago

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    2 months ago

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    2 months ago

    Business owner information

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    Ryan E.

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    2 years ago

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    6 months ago

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    1 year ago

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    Ryan E.

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    7 months ago

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    Ryan E.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    I could give a much better rating if they actually answered their phone. I want to ask a simple question and they don't answer their phone.

    Helpful 5
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    3 years ago

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    7 years ago

    Helpful 10
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    3 years ago

    Fast service, friendly staff. Literally got oil changed for 15 mins. They also checked tires pressure, engine and cabin filters

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    5 years ago

    Super friendly and welcoming. Got what I needed done in no time at all. Close to my new home and convenient to get to.

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    2 years ago

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    12 years ago

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    2 years ago

    The service was immaculate as soon as I stepped in. Very quick and easy, definitely recommend for anyone.

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Awesome service. I was in and out. The manager Matt was very helpful and nice. I got a new home for my ca

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    Honest guys.. been coming here for years. Friendly and customer service is great. They keep record of your past work

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    5 years ago

    Got my inspection done here. Quick and friendly. They have my return business. Highly recommend

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    5 years ago

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    Page 1 of 4

    Ask the Community - Lonestar Lube Express

    Do you charge up air conditioning with freon?

    No we do not. We provide oil changes and state inspections, as well as transmission, coolant, power steering flushes. As well as other preventive maintenance items

    View All 3 Questions

    Review Highlights - Lonestar Lube Express

    Gave me all the information I needed, I told them I was going on a road trip and they got me in and out super fast!

    Mentioned in 7 reviews

    Read more highlights

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    Wonderful experience! Highly recommend Stress-Free Auto Care!…read more Went in for an oil change on a Jaguar XF P300. Service was great. Not a long wait. Very happy! I will be coming back!

    This was the worst experience I've ever had with an auto repair! When I brought my car in it was…read moreperfectly drivable but vibrating at rest. I was given a list of repairs to complete on my vehicle and I initially declined a transmission flush because my stepfather who is a mechanic in another city advised against it. Alan would not take no for an answer on this. After I expressed concerns multiple times, he assured me his mechanic said this service needed to be done. I hesitantly agreed to this and other repairs totaling $1900. When I picked up my vehicle it was no longer drivable, stalling every time I idled. They said I would have to pay $2500 for transmission repairs to make my vehicle drivable again (which I refused given the vehicle was not worth that much). The very first thing I found on Google is that it is NOT advisable to perform a transmission flush on a vehicle over 100k miles because it will worsen the problem and cause the vehicle to stall (my car had 160k). When I expressed frustration with this I was told my transmission was already shot before they began work and it wasn't their fault. So why did they advise me do nearly 2k worth of repairs knowing my vehicle would likely become completely unusable? Also, Alan was very aggressive, defensive and rude. I had to ask him multiple times not to raise his voice at me since I was not speaking to him that way. Clearly they either do not know the first thing about transmissions OR they maliciously did this flush in order to require me to pay an additional $2500 to get my vehicle working again. They did refund only the cost of the transmission flush but I am still out $1600 and have a car worth less than 1k after their service. I have been advised I could take them to court over this but decided I need the peace of just being done with this situation. Please don't trust these people with your vehicle!

    Parra Care Care

    Parra Care Care

    4.3
    (64 reviews)

    With absolute sincerity, Justin and his team were very professional and diligent with solving my…read morecars problem. My 2009 Kia Optima would stall in the middle of driving or when attempting to drive for the day. The lights would flash, dashboard would light up but the car never turned over. Finally after multiple mechanics, I decided to take it to Parra for a full diagnosis. Justin had a few hunches what may have been the issue but they did not resolve the problem. It became difficult to troubleshoot since the car had to be inoperable when I brought it to him. Unfortunately the car would eventually start without a resolution. So Justin stuck it out with me and tried one last ditch effort. My car had a key fob but it broke years ago and was never replaced. Justin recommended buying a new key fob since the issue imitated an alarm being activated. While this seemed far fetched, it ended up being the resolution. This incident occurred three months ago and I haven't had an issue since. The car would stall once a week, run for three weeks and stall again. So with the diligent and persistent work ethic from the Sherlock Holmes of Parra Car in Euless, the case was solved! Thank you so much!

    Important heads-up about diagnostic fees: This shop charges $199 for diagnostics, and…read moreunfortunately, this fee does NOT apply toward your repair bill if you decide to have the work done. They don't mention this upfront when you call to schedule, so make sure to ask about it before bringing your vehicle in.

    Lonestar Lube Express - oilchange - Updated June 2026

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