I went here to get my alignment fixed in my car and I will definitely be going back here if I have any more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast! read more

After calling a couple of businesses for quotes on getting my air filters replaced. I came across Watauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs. read more

Get your inspection here! So cheap, quick and easy. We'll be coming back every time from now on.

Andy, Service coordinator is fantastic. He communicated with me through the process. The owner, also was a great communicator and Josh, a technician is highly qualified. I've taken my vehicles for years. Too bad my Chrysler 2008 van Town and Country is a piece of . read more

Solid cats at this shop. I never have had anything but great service. They're constantly giving me the best advice on service, even if it means they're not making a dime on me. I live in Brock and still take all of my vehicles into Watauga for service and oil changes. What else can I say? Great, honest, reliable and reasonable. read more

Long story, short: car has been stalling and went to autozone to have them check my battery and they said that my alternator had broke. Asked for this place to replace my alternator, and they said that they'll do it. But before they did it, they rechecked to see if my alternator was bad. It was not. Saved me $735. Ran a diagnostic and found nothing wrong with it mechanically. Still trying to figure out why my car is acting up, but these guys helped me save money on a nonissue. Will probably continue to use these guys for future repairs. read more

After all the rave reviews, I thought this shop would be a good place to bring my car to. Major dissappoinment & trust issues with this shop: Here's the story: Brought my car in for a state inspection and to check out front driver side rattling noises. Was charged $25.50 for the state inspection and $41.76 + $3.00 (Shop supplies) for the "level one diagnosis" on the rattle noise. Was told by Andy someone will call later that day or the next day with the repair estimates for fixing the rattling sound. "The $41.76 diagnosis charge can be used toward the repair". It's been 6 days and no calls. I called in multiple times and left voicemails, even show up in person and was told by Andy the "Master Mechanic" was not available to comment or recommend a repair. So, I paid a total of $70.50 for a state inspection (normally, $25.50) and still my car has a unnerving rattle while driving down the highway. Do not trust anything this shop says. read more

I will only trust my car to Andy and his team. I am about to move out of state and it's been expensive just to get to this point. I brought my car here thinking it would be a long expensive job. They did more than just read my engine codes and found the solution at a price we could afford. Very happy with their service. read more

I normally dont review places, but the general public should understand what they are dealing with Watauga Automotive. I took my vehicles there before Covid as I felt they are honest and fairly priced for their services. However, it seems that they maybe have some new mechanics in their shop. I originally had my motors mounts in my 2011 Nissan Sentra replaced by Watauga Automotive back in November of 2023, since Nissan of Bedford told me that they needed replaced. Watauga Automotive confirmed this and I agreed to let them do the work (lower mount and torque rod) since they were priced considerably cheaper than Nissan ($696.40). This repair was under warranty and the lower mount that Watauga Automotive replaced the first time needed replaced again in February. However, Andy told me that I would also need to replace the transmission mount. I let them know to do the repairs needed - they kept my car two weeks ($554.44). When I picked up the car Andy told me that the transmission mount they got from the parts house was not correct and had some tolerance, so they put a piece of rubber on it (yeah you read that right) to adjust for this - he let me know that the parts house would not take it back or replace the part and if I wanted them to replace it again I would have to rebuy the part again (just how is that my problem, sounds to me like that is a part between Watauga Automotive and the parts house not me). The car then had a very noticeable vibration when it was idling, so I took the car back two days later, for them to diagnose the problem because every car forum online said it was the motor mounts. However, Watauga Automotive kept telling me it was way the car was idling and they even reset the idle (which only required them to disconnect the battery and drive it as I understand it) - after they had my car for another week! I picked up my car again - after warning them that I was going out of state to OKC and needed the car to run right, they acted like there was no problem and told me to take the car for a test drive - so I did took it to Dallas and back- and within 20 miles the vibration was back. I took it back to Watauga Automotive again and asked them to look at it again. This time they kept my car five weeks! they never bothered to call and update me and in fact I had to go up to the shop to ask if they had any progress. When I got up there Andy asked me what I thought was wrong with the car - and what I had read online! (Unbelievable, the professional mechanic asking the customer what they thought was wrong!). I knew then they were not interested to repairing the car and they were not going to rework any parts they had already replaced either. I made it very clear to Watauga Automotive (Andy and the two shop mechanics) that I was going to take the car to Nissan so they could repair it. Nissan said right from the start that is was the motor mounts and had my car for one week - replaced the new motor mounts that Watauga Automotive put in my car (and yes they even noticed the piece of rubber that Watauga Automotive wedged in the transmission mount- which I still have by the way) for a total of $1578.75. It runs perfectly, but I wanted to give Watauga Automotive a chance to make things right. So took my car and the invoice from Nissan up there and showed Andy - to which he said -"well we got the parts from Nissan and we were at a loss, at least your car is fixed now". So, everyone please, please take notice of this review - and understand what you are dealing with regarding Watauga Automotive. I used them as my main mechanic since 2017 and took many cars to them - my Chevy Tracker, my Jeep Compass, my Nissan Sentra, my Hyundai Accent - so I am not just picking on them, they were my go to mechanic for YEARS. But since Covid they are not anywhere what they used to be in terms of getting the job done right. I also reported this issue to the BBB as well - and guess what Watauga Automotive never responded to the complaint I filed- because they know they have don't have an excuse. So now I am out $2829.59 on motor mounts due to Watauga Automotive's inability to just change out parts for the correct parts needed for the repair (not to mention that i went without my car for 9 weeks!). I have learned to just take your car to the dealership at least they will backup their warranty completely. In short, I read the reviews Watauga Automotive about how they care, and they are honest, and fairly priced - and picked them due to that. But hear me out - they knew those parts were inferior and that is why they put the piece of rubber on the mount - they just did not want to take ownership of the problem and make it right - and Andy even told me that JD would not replace the parts. They are cheaper for a reason, and you have been warned. read more

We have used Watauga Automotive for years and always pleased with the service and especially Andy. He is so nice and explains things where we can understand them. The prices are reasonable also. Thanks for good neighborhood service. Five Star service from us. read more

Came in for an oil change had my own new cabin filter and they replaced it for free. Kept updated throughout process with photos of what they were doing and approval requested for anything that was going to cost extra. Great business will be back. read more

I just came here for a inspection, and 20 minutes later was leaving. Would have been quicker, except someone was ahead of me. My wife recommends this place for car work because they are very reliable, don't try to add extra services to make more money, etc. She's even brought her mother's car in here for work that needed done. At one point, my wife was in a very bad car wreck and had her SUV here for a couple of years trying to settle a lawsuit and try to get it fixed. Unfortunately, her lawyer ghosted her and she couldn't come up with the money needed to get her vehicle fixed, but this business tried to do everything to work with her about that, before she was told the SUV had to go. But, with how hard they were trying to work with her, it's not something anyone does anymore and it wasn't just about the money. The honestly wanted to satisfy her as a customer. So no matter what needs done, this place will work with you and explain exactly what needs done, why, doesn't talk down to someone just because they are female (unlike many shops/mechanics will do). They are a very small shop, and always very busy for a reason. They truly excel at what they do read more

I have been using them for years to keep my 2004 Honda running. Always honest and dependable repairs. read more

I really appreciate this shop, I've used it a couple times and the service has been quick, reasonable and specific to issue at hand. Locally owned which makes it even better. Andy helped me today I had things to do left my card on counter caught me as I was pulling out. Means alot when you know they're looking out for you also. read more

So glad I found an honest automotive place since moving here 4 months ago. I would call to bring the car in and they would tell me how to fix it myself or if it didn't need fixed at all. When it did need fixed their prices were amazing, they were fast to return my vehicle and efficient with their work. Definitely recommend! read more

They took my van two and a half weeks before thanksgiving and could not even find out what was wrong with it and the next shop had it diagnosed in a day they took out parts and did not put my spark plugs or wires back on totally unprofessional all the way around would not recommend going here only one mechanic on duty from what I saw read more

Went in for an oils change. Was tended to quickly, fairly and helpfully. Would certainly go back for again and would try other services when the need arises . read more

There is no more vulnerable feeling than handing your car to a new mechanic and hoping you're not being over-charged for made-up repairs. I love driving cars, but suck at fixing them and have used the same mechanic in Arlington since I started driving. He's been the one guy I trust. (Shout out to Murphy's Auto on Arkansas!) Enter Watauga Automotive with their stunning average of five star ratings on Yelp. What auto repair business ever does that! A recent oil change at Kwik Kar revealed the "metal on metal" state of my rear brakes. They wanted $220 to fix it. So, I called Watauga Automotive to comparison shop and JD quoted me a lower price. Five stars and less $$?? I'm in!! Scheduling the repair was a challenge because my calendar is unusually busy this week. JD fit me in at short notice at noon and had the repair completed at the quoted price by closing. I also mentioned a couple other issues with the car that he looked at for me at no extra charge, including my keyless entry which has been out of commission for months. The problem turned out to be a battery, which he replaced. I am super happy. I have no reason to go anywhere else. Looking for dependable and honest in your mechanic? This is the place to bring your car problems! read more

Guess I'm Just unlucky. Brought it in for AC repair three times...each time it lasted 3 days. read more

I found Watauga Automotive here on Yelp when I moved into the area. I am particular about who services my automobile, and after reading the reviews here, I decided to give them a try. When I called to make an appointment, Andy answered the phone and made everything easy and quick. I arrived at the designated time, was greeted by Andy and his team took great care of my car. Never did they try to sell me more than what I asked for, worked quickly to get the job done, and the price was fair to me. I will be a customer of theirs for the life of my car. Great service! read more

Stopped In For an alignment on my truck. They did a great job we're friendly and a great price for the service. Will definitely be back. Thanks for the job well done. read more

I finally got tired of being screwed over by car dealerships. I decided to try Wataga automotive due to the wonderful reviews and honestly could not have been happier. They are honest, fair, and reliable. I will never take my car to another place again and highly recommend it!!!! read more

I am a senior. took my car to Watauga Automotive to get the AC/Heater vent control fixed. They didn't or could not fix the problem. Said that they changed the cabin filter and that might fix the problem. Charged me $188, needless to say I am not happy. One happy customer will tell one more potential customer, an unhappy customer will tell 10 other potential customers. read more

We had the shocks replaced on our truck and they were very thorough in explaining the difference in brands and quality. The cost was in the middle of what others would have charged, and a couple of places were outrageously priced! They're very down to earth people, easy to talk to, returns calls in sufficient time manner, etc. Just all around great people, a great business, with great prices! read more

So far so good! My car is running much better. Andy was very thorough with the tech's findings and recommendations, he also gave us some great alternatives for some things going on with our vehicle. The waiting area was definitely cleaner than most smaller repair shops that I've been to. It has a warm feel, could be a woman's touch with the decor that helped with that? I would absolutely feel comfortable with bringing my kids in to wait with me for a quick visit if I needed to. We got brakes and rotors worked on, and the inspection done. We will be back to get some other repairs that were recommended. We will also be coming here for our regular oil change maintenance as well. read more

Watauga Automotive - Review on my car to come! - Auto Repair Near Me - Watauga, Texas

I was told by a Toyota dealership that I needed a new transmission to resolve my issue with my Camry. Imagine my surprise at the cost they quoted...not. I search for someone else that could do the work and found Watauga Automotive. After some discuss with Andy I decided to go with a used transmission but he wanted me to bring it in so they could do their own diagnostic and make the determination. Chris, the FANTASTIC tech drove my car and didn't think that was the problem. The diagnostic was ran and surprise surprise the issue was that my car was low on oil. Which was also a surprise since I had the oil changed at the dealership the day before. Well long story short they added the oil and my car was fine. They want a follow up at 1,500 which will happen and I will get the oil change I didn't get at the dealership then. So when you see comments that this is a family run automotive business ....it's true. Andy and Chris were amazing and spent time discussing my car issues with me and ladies....I wasn't treated as if I had no brains here. They were supportive and explained everything. I have found the place to take my car to...a place I can trust. BTW...I waited for the diagnostics to be done and I was there as other people came in to pick up their cars and they were all treated great. I will definitely take my car here in future. read more

Andy is a great, honest guy to work with. I will never take my vehicle to another place to get serviced!

I was incredibly impressed with their honesty and time and attention in dealing with my Mercedes. I had gone to another mechanic who told me I needed costly repairs. I had Wataga automotive check my car and they told me that no such repairs were needed. They also addressed my questions and were very kind. They hardly charged me anything for checking my car out, whereas most places would just assume that if I drive an expensive car, that I have money to burn. I appreciate Watauga Automotive so much! Thank you to Andy & JD! read more

I walked in to see if they could fix my CRV and Andy through knowledgeable questioning determined where they would start. I got an appointment that fit my schedule and within a short time after dropping the car off was called with an estimate and they proceeded with the work. I was called again when the work was done and picked up the car. Now after a few weeks I want to tell you how pleased I am with their entire operation. They have their act together, there work fixed the problem without a flaw, their methodology from beginning to end worked in my favor by keeping me informed and their price matched their estimate. These people are easy and nice to deal with, they are professional, and they are efficient. I could not be happier. read more

We had some unexpected woes with our van and when I called to get a quote, JD, the man in charge, gave me a preliminary quote and so I brought it in. Imagine my surprise when not only did they identify what was wrong with the vehicle, they fixed it, and it didn't cost me the proverbial arm and leg that the dealership would have. The repairs took approximately two days which was not an issue. We were so impressed by their work, honesty, and professionalism that we left our other car there yesterday and it was ready today! We are happy to say that we now have regular mechanics! Thanks JD and crew!!! read more

Nice honest knowledgeable people. They stick with it till they get it. Fair prices. You never feel as though they are taking advantage of the situation. read more

I had my state inspection done on a Saturday and I was in and out. Friendly staff and speedy service.

I took my car to another mechanic and told them about a noise I was hearing. They said it sounded like a wheel bearing, kept my car for days, then called and told me there wasn't a noise and I was just hearing things. I brought my car to Watauga Automotive and Andy couldn't have been nicer. Sure enough, it was a wheel bearing and they fixed it quickly. I'll be back for all my car maintenance needs. Thank you! read more

Great place for inspections, repairs, check ups, whatever! Been taking my cars here for the last 6+ years.

After reading reviews here on Yelp, I took my 27-year-old Nissan in to Watauga Automotive for my State Inspection, and to have a couple of other small things looked at. Inspection found I needed new wipers and a turn signal bulb. They replaced both - and even filled my water reservoir and cleaned my front window! That was embarrassing, but I was grateful! I'd been told, by a different dealer that I needed my brake fluid changed - and my trunk wouldn't open with the key. The guy at Watauga fixed the trunk lock and checked the brake fluid. Then, I was told not only was the fluid not dirty and didn't need changing - it was also at the correct level! I walked out of there on a cloud. Not only was all this done at a fair price - they didn't lie to me once! I'm an old woman with an old car. Automotive dealers see me coming and to (finally) find a great place to help me stay on top of this car with repairs was like a miracle! Thanks to everyone who worked with me and my poor, old car! read more

This place rocks had the power steering go out on a Friday night, I called them 10 minuets before they opened on Saturday, they got me in problem fixed very reasonable price and back on the road again. Great customer service very happy to have found them. read more

Unexpected find! I was working at the election polls next door and needed an oil change so I spoke to Andy and he said he would help. They changed my oil, took the maintenance light off and fixed my back seat! The seat was a thorn on my side that I couldn't find anyone to fix but they did! Great customer service! They are a bit far but I probably will be back! read more

I am very happy with the service I received at Watauga Automotive. When I took my car to the dealership for maintenance, they recommended so many things that needed to get done. It was going to cost me a lot of money that I don't have right now so I decided to wait and take it elsewhere. I found Watauga Automatic on Yelps and decided to check them out. I am so glad I did because JD seem honest and he told me what needed to get done and what didn't. I really appreciate his honesty and not trying to push me into getting something done that didn't need to get done. I feel at peace knowing that my car is okay and that I don't need to worry about all the other stuff that the dealership told me to get done. Thank you so much! Watauga Automatic seem like a good, ethical business and I am glad that I went there. I am read more

Repaired an air and fuel problem I was having. Andy did an excellent job communicating what was going on with my car and the potential things that could be wrong with it. He lead me to go the least expensive route and to go from there suggesting the least expensive thing to fix could fix some of the other issues I was having. So far, the problem with the fuel and airflow is fixed and no more check engine light. I was happy with the price I was charged which seamed fair and reasonable. I would go there again for future car issues should they arise. I think Watauga automotive is fair, honest and I would highly recommend them to anyone needing a mechanic. read more

Andy and staff are amazing! I had my car break down a few months ago and they were able to get me up in running in no time.