Needed a place open after 6pm for the oil change I had been putting off for a while. Super convent-…read moreRight off 35 and I'm the only customer here. No pressure sales, just an informative "your left license plate light is out and you could use new windshield whippers". Perfect! Thanks guys for getting my husband off my back!

I went to the Valvoline Instant Oil Change on North Freeway in Fort Worth, Texas, at the Presidio…read morelocation. I have been going there for years. Normally, I pull into line, they know what they are doing, and everything goes smoothly. This time was completely different and honestly the worst service I have ever received there since they opened.As I pulled into line, the technician asked me, "What does this truck use?" I was shocked by the question. It uses oil, specifically Full Synthetic 5W-20. I then explained something they should have already known. My Ford F-250 Super Duty uses a specialty oil drain valve system. You do not remove it with a wrench like a regular oil plug. It has a cap that unscrews, then a special fitting screws onto it, and a wire mechanism opens the valve so the oil drains safely through an orange PVC hose into the oil receptacle. I specifically warned them not to put a wrench on that valve because it is a specialty plug, and if they damaged it, they would be paying to replace it. Immediately after that, another technician wanted to perform the light inspection. I told him I had already checked everything myself, but I let him proceed anyway. He checked the low beams, high beams, left and right blinkers, brake lights, and tail lights. Everything worked fine, exactly as I expected. Then he moved on to checking the tires. He kept looking around the driver's door frame trying to find the tire pressure information on my truck. He looked and looked and still could not find it. Even then, he still seemed confused. I then asked him what the actual tire pressures currently were. He told me he could not check them. I was stunned. I explained that all he needed was a tire pressure gauge, something that looks like a pen that fits on the valve stem and pops out the PSI reading. Simple. Easy. Apparently, he did not even have one. At that point, I suggested they pull up the previous service records because all my information should already be there from prior oil changes. The technician admitted he did not know how to access the records. Meanwhile, another technician was already preparing to pump oil into the truck. I literally had to yell, "Stop!" because I wanted confirmation that they were actually putting Full Synthetic oil into my engine. I demanded that he read the oil specifications out loud before pumping it in. He recited the specs back to me, but I still had to take his word for it because they would not physically show me the container or label before pumping it into my truck. Afterward, they checked the dipstick and showed me the oil level. Then came the pricing. I pulled out the Valvoline discount certificate they emailed me, valid through May 24, 2026, for either $35 off or 20% off service. They scanned it, but then I got hit with an upcharge of around $12.50 for extra oil. Here is the scam with these oil change places: they know exactly how many quarts every engine requires, yet they conveniently structure their full service to include one quart less than what many trucks actually need. My truck requires 6 quarts, but their package only includes 5 quarts, so they automatically charge extra for the additional quart. In my opinion, it is a long-running upsell tactic used by quick oil change businesses to squeeze more money out of customers. Then they handed me the service reminder sticker. I looked at it and immediately noticed something was wrong. The next oil change was listed at only 3,000 miles. I said, "That math does not add up, and that is not the specification for Full Synthetic oil." The technician then admitted that they now put 3,000-mile reminders on everything by default unless the customer specifically requests otherwise. That made absolutely no sense because Full Synthetic oil is designed for much longer intervals generally 5,000 to 7,000 miles minimum, and in many cases 8,000 to 10,000 miles depending on driving conditions and manufacturer recommendations. When I pulled out of the service bay, I stopped and asked the technician guiding vehicles out how long he had worked there. He said only a couple of months. I asked him directly if he understood the proper change intervals for Full Synthetic oil. First, he said 5,000 to 7,000 miles. Then he corrected himself and said 8,000 to 10,000 miles. I told him exactly; so why are customers getting 3,000-mile reminder stickers? He admitted that was simply their default setting now unless customers requested otherwise. I told him I had been going to that location nearly since it opened, and today was the worst service I had ever experienced there. The old crew used to service vehicles quickly, professionally, and confidently. They knew what they were doing. He then told me many of the experienced employees had quit or moved with management. I told him I remembered the old employees. I could go on with all their mistakes, this is enough.

I got my vehicle hand waxed and they did a great job...................................read more

Provided a good wash. However, the guy put my plastic floor mat protector under the carpet floor…read moremat and I didn't see it so I thought it was missing! Why would someone do that??? I went back to complain... only to have the manager point out that the plastic one was under the carpet one. Infuriating to say the least.

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

Get your inspection here! So cheap, quick and easy. We'll be coming back every time from now on.read more

The service at the Fossil Creek location is amazing. I needed a new battery, Clayton was there to…read moremeet me within 5 minutes and after a few diagnostics they replaced my battery in less than 30 minutes on a Friday just before they were about to close. Above and beyond service to get me back on the road. #Christian Brothers Fossil Creek #Clayton and Ethan

We took our vehicle in with a check engine light - $800 later a "small system leak" was (allegedly)…read morerepaired with assurances of a warranty. Less than a week later the check engine light returned with the same error code. They want another $700 to repair what they missed the first time. No thank you. Not interested in another check engine light right after we drive away. We will make sure to take our four vehicles anywhere else from now on.

I will 100% be back as a regular costumer. They were awesome. Very respectful, honest, and very…read moresweet! I went and got an oil change, Cody & Brandon helped with that. I was there for maybe 15 minutes. 10/10 , this place will definitely take care of you. I will be back!

Up charged me and filled my windshield fluid container....but the motor was broken....my tough…read moreluck! Kiss my ass Take 5 it won't happen again!

Out of the all franchise/chain mechanics Meineke is consistently one the best. The prices are very…read morecompetitive, they are laid back and not pushy, and they can easily explain issues in laymen's terms and clearly state what needs to be done on your car (as opposed to exaggerating and using dishonest tactics to get unnecessary work done). I have always appreciated them and plan to be a lifelong customer!

Came in for an alignment before making a drive down to Houston. Robert took my keys to get to work,…read morecame back in about an hour and a half telling me that my wheels will need a kit that wasn't in shop to finish the alignment, which hadn't changed much from where it started. He decided to charge me $180 for (not) aligning my car, servicing it (which I had not asked anyone to do), and then tell me that I'd have to pay an extra $400 if I wanted to finish the job on the one wheel that really needed to be adjusted. To me it felt like they were trying to box me in on an incredibly overpriced fix on something that most other places could do for much cheaper because of my urgent situation. Bad business practice, dude. The way to make more money is to gain trust in your customers, and this visit did quite the opposite.

My first two encounters with this shop back in the winter of 2025 were good. The first time, a…read moreblond, kind mechanic did some troubleshooting due to a noise I was hearing but wasn't able to find anything, and didn't charge me. The second time, in December, my check-engine light went on due to the EGR system. I had had work done on this system before, so it was troublesome that the check-engine light was illuminating yet again. When I brought it to this shop, I was hoping to see the same mechanic who helped me before (Isaiah?). I didn't, but another mechanic did, a tall, dark-haired man who was also kind (Joel?). He replaced my EGR valve. The check-engine light stayed off for 2-3 months; then, it tripped again (not a commentary on "Joel's" work as I know the fuel/air intake can be an issue). So, I took it back to this NRH shop (7659 Blvd 26), hoping to see "Joel" again and see if he could remedy the problem, hopefully for minimal or no cost since I'd already paid $225 to have this repaired. Alas, "Joel" was not there. Nor was "Isaiah". Only one guy I'd seen before in my previous visits was still there; I assume he is the manager, perhaps the owner. All other personnel I didn't recognize, including a stocky guy in black sweatpants whom I'd never seen before. The "manager" and a very young man, perhaps his son, told me to come back the next day because the "main" mechanic (I assumed "Joel") was out sick but would be back tomorrow. The "manager" told me to bring my receipt; I don't mind that, but with the work having been done recently, in December, couldn't they verify it via their computer system? I showed up the following day, receipt in hand, and showed it to the "manager". He went in the shop to talk to the "stocky guy" and returned a few minutes later, stating that the part that was installed was defective and that he'd just charge me for labor. What I'm wondering is how he was able to determine that the part was defective so quickly if that was really the case. Things didn't add up in this and subsequent situations. On 02-28-2026, I wish I'd never handed over my keys, that's for sure. Sitting in the waiting room for 90 minutes or so, seeing more customers come in one after another, gave me time to think. "Isaiah" is gone. "Joel" is gone. All new people. They said their "main" mechanic would be here today, but he's not. No computerized system of tracking receipts/work. I really doubt that EGR valve is defective. I started to have a really, REALLY ... REALLY BAD FEELING. It was one of those kinds of 6th-sense feelings that you should NEVER ignore. So, I got the ball rolling ... With some resistance, I was able to get my car back. I also had to ASK for my receipt. That was another red flag. Anyway, as soon as I left, something was blatantly not right. At first, I thought, "Oh it's just me." I had to push the brake pedal really hard to get my vehicle to come to a ROLLING stop, not an on-demand stop. It wouldn't do the latter at all. So I drove it around this strip-mall parking lot for a bit. There was no way I was going back to that stocky guy and risk more damage. I managed to get on the highway, but the problem was becoming more difficult to manage in busy traffic. I exited as soon as I could. I took it to a Discount Tire out of not knowing where to take it because I'd been a customer of theirs in the past. Well, THAT didn't do me any good! Then I saw Mavis across the street had "brakes" on their sign, so I took it there. At Mavis, two up and coming mechanics came out, to help me, James & Mustafa. Colton assisted as well. I popped the hood. Lo & behold, a Wal-mart plastic shopping bag was deliberately stuck and clamped down between the air filter and the intake duct. Then James found that my nearby brake line had been disconnected and that a pair of channel locks were still lying near one of my hood-locks, under the hood during my unexpected trip to Mavis. That explains why that hood-lock now sits incorrectly above the hood and the hood lock pin is broken. Gee, thanks Stocky! All of this to say this: I think what's going on here is the "manager" of this 7659 NRH Auto shop on Blvd 26 is probably either not paying his qualified mechanics enough and/or not giving them enough time off (They're open everyday, not that that matters unless you want to increase your auto repairs and waste your precious time.) To deal with not enough mechanics, he brings in a willing party ("Stocky") who is obviously not qualified (ASE certified). So, James and Mustafa got me safely back on the road, and Colton helped smooth out the rough spots in my shaken-up state upon seeing the damage done. It became apparent that when James and Mustafa were taking off the Wal-mart bag, that Stocky had already damaged the edge of the intake duct. So, Stocky has costed me $30 for a new intake duct and $100 for the broken hood lock, not to mention wasted time and the frustration with a business/persons that lie.

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

I've always appreciated jiffy lube. Their staff is always very nice and walk you though everything…read morethat needs to be done and their prices are very fair. Some of their older locations used to repair glass, this one sadly doesn't, but no worries. I've brought my SRT Charger here several times and I don't plan on stopping anytime soon. Check them out!

An oil change like no other. Literally the absolute best customer service. All 3 people working…read morethis evening deserve a huge pat on the back! Knowledgeable, super friendly and hard working. Gents, super impressed. Thanks for an awesome experience today!

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.