1. NRH Auto

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North Richland Hills, TX

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NRH Auto

4.4 (22 reviews)
Open • 8:00 am - 6:00 pm

Services - NRH Auto

Auto engine repair

NRH Auto Photos

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"Stocky" left his channel locks under my hood, breaking my hood lock pin when he closed it. A close-up of the damage.

My first two encounters with this shop back in the winter of 2025 were good. The first time, a blond, kind mechanic did some troubleshooting due to a noise I was hearing but wasn't able to find anything, and didn't charge me. The second time, in December, my check-engine light went on due to the EGR system. I had had work done on this system before, so it was troublesome that the check-engine light was illuminating yet again. When I brought it to this shop, I was hoping to see the same mechanic who helped me before (Isaiah?). I didn't, but another mechanic did, a tall, dark-haired man who was also kind (Joel?). He replaced my EGR valve. The check-engine light stayed off for 2-3 months; then, it tripped again (not a commentary on "Joel's" work as I know the fuel/air intake can be an issue). So, I took it back to this NRH shop (7659 Blvd 26), hoping to see "Joel" again and see if he could remedy the problem, hopefully for minimal or no cost since I'd already paid $225 to have this repaired. Alas, "Joel" was not there. Nor was "Isaiah". Only one guy I'd seen before in my previous visits was still there; I assume he is the manager, perhaps the owner. All other personnel I didn't recognize, including a stocky guy in black sweatpants whom I'd never seen before. The "manager" and a very young man, perhaps his son, told me to come back the next day because the "main" mechanic (I assumed "Joel") was out sick but would be back tomorrow. The "manager" told me to bring my receipt; I don't mind that, but with the work having been done recently, in December, couldn't they verify it via their computer system? I showed up the following day, receipt in hand, and showed it to the "manager". He went in the shop to talk to the "stocky guy" and returned a few minutes later, stating that the part that was installed was defective and that he'd just charge me for labor. What I'm wondering is how he was able to determine that the part was defective so quickly if that was really the case. Things didn't add up in this and subsequent situations. On 02-28-2026, I wish I'd never handed over my keys, that's for sure. Sitting in the waiting room for 90 minutes or so, seeing more customers come in one after another, gave me time to think. "Isaiah" is gone. "Joel" is gone. All new people. They said their "main" mechanic would be here today, but he's not. No computerized system of tracking receipts/work. I really doubt that EGR valve is defective. I started to have a really, REALLY ... REALLY BAD FEELING. It was one of those kinds of 6th-sense feelings that you should NEVER ignore. So, I got the ball rolling ... With some resistance, I was able to get my car back. I also had to ASK for my receipt. That was another red flag. Anyway, as soon as I left, something was blatantly not right. At first, I thought, "Oh it's just me." I had to push the brake pedal really hard to get my vehicle to come to a ROLLING stop, not an on-demand stop. It wouldn't do the latter at all. So I drove it around this strip-mall parking lot for a bit. There was no way I was going back to that stocky guy and risk more damage. I managed to get on the highway, but the problem was becoming more difficult to manage in busy traffic. I exited as soon as I could. I took it to a Discount Tire out of not knowing where to take it because I'd been a customer of theirs in the past. Well, THAT didn't do me any good! Then I saw Mavis across the street had "brakes" on their sign, so I took it there. At Mavis, two up and coming mechanics came out, to help me, James & Mustafa. Colton assisted as well. I popped the hood. Lo & behold, a Wal-mart plastic shopping bag was deliberately stuck and clamped down between the air filter and the intake duct. Then James found that my nearby brake line had been disconnected and that a pair of channel locks were still lying near one of my hood-locks, under the hood during my unexpected trip to Mavis. That explains why that hood-lock now sits incorrectly above the hood and the hood lock pin is broken. Gee, thanks Stocky! All of this to say this: I think what's going on here is the "manager" of this 7659 NRH Auto shop on Blvd 26 is probably either not paying his qualified mechanics enough and/or not giving them enough time off (They're open everyday, not that that matters unless you want to increase your auto repairs and waste your precious time.) To deal with not enough mechanics, he brings in a willing party ("Stocky") who is obviously not qualified (ASE certified). So, James and Mustafa got me safely back on the road, and Colton helped smooth out the rough spots in my shaken-up state upon seeing the damage done. It became apparent that when James and Mustafa were taking off the Wal-mart bag, that Stocky had already damaged the edge of the intake duct. So, Stocky has costed me $30 for a new intake duct and $100 for the broken hood lock, not to mention wasted time and the frustration with a business/persons that lie.

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Reviews are largely positive. People highlight the friendly and professional staff, fair and affordable pricing, and fast, efficient service.

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2 months ago

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9 days ago

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27 days ago

Fair price and assessment. Everyone is so nice and not pushy! Will come for service again!

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9 months ago

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7 months ago

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10 months ago

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10 months ago

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Joseph A.

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2 months ago

I got a new tire installed and they only took like 15-20 mins. Great service. And they aired my other tires too. I'll be returning for sure.

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1 year ago

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7 months ago

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4 months ago

This place is Awesome. They are so friendly and fast. I won't take my car to anyone else.

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4 months ago

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1 year ago

Platinum customer service. Great pricing and done in a timely manner. I recommend this place.

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5 months ago

The pricing on my full synthetic oil change is the best in DFW.I don't go anywhere else.

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8 months ago

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10 months ago

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9 months ago

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9 months ago

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10 months ago

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4 months ago

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Joseph A.

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1 year ago

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Joseph A.

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7 months ago

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Ask the Community - NRH Auto

Does this company have a night key drop?

Yes we have an external mailbox that you can drop the key into and we will retrieve it, and get to work on your vehicle in the morning

How much for emissions inspection?

Our state emissions inspections are 10$!

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Review Highlights - NRH Auto

“Joseph was communicative and helpful when searching for an auto shop.”

Mentioned in 3 reviews

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I had a great experience at Tire Store Services Center! I went in just 6 minutes before closing for…read morea car inspection, and they still took care of me without any hesitation. They completed the inspection in less than 3 minutes, which I really appreciated. The service was excellent, the work was done efficiently, and the quality was great. Everything was handled professionally and smoothly. My dad has always come here before trying other places, and now I understand why. They provide fast, reliable service without compromising on quality. I'll definitely be coming back and would highly recommend this place! The value was excellent as well. The service was quick, efficient, and reasonably priced. I really appreciated being able to get my inspection done so quickly, especially when I arrived just minutes before closing. Great service for the price!

I've been coming here for oil changes for the past few years, and this is the only place I truly…read moretrust with my vehicle. I drive a Mini Cooper, and they're the only shop I've found that I feel confident taking it to for service. The employees are knowledgeable, reliable, and trustworthy, and they always take the time to thoroughly inspect everything and explain their recommendations. Their pricing is fair, and the value you get for the quality of service is hard to beat. I never feel pressured into unnecessary repairs, and I always leave knowing my car is in good hands. I highly recommend them to anyone looking for honest, dependable service!

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I made an appointment, and when I arrived, this place was slammed! Matthew greeted me and was so…read morefriendly and helpful while checking out my car. To my surprise, because I had an appointment, he assured me they'd do their best to have me out within an hour! I HATE dealing with car stuff, but if you're gonna have to, I highly recommend this place. Everyone was incredibly friendly, the environment was clean, and they somehow managed to make dealing with tire issues a little less painful. Definitely recommend! Loyal customer.

The only tire store you need!…read more I stopped in on Monday September 21st to get new tires. I made the awful mistake of not making an appointment first. The place was jam packed which was a little discouraging, but when you need tires, you wait. Lol Prices have gone up all over the country and this place is no different. If I'm going to have to spend the money anyway, this location is the place to come....why, let me tell you.... The PEOPLE, quality work, and the service! I must give a special shoutout to Christian who gave me honest answers, recommendations, and overall excellent service. Shop Coordinator named Cody also went above and beyond for me! I pass atleast 4 tire shops to come to this location and there is a reason. They are awesome!! I guess everyone else figured it out as well because the place was packed like it was a Saturday not a Monday. At this location they go above and beyond! The wait was over 2 hours, however, I told them I had to leave to pick my kids up from school by a certain time and they made sure to get me out! Now that's service! I give 4 stars because of the long wait, no place to sit upon arrival, and the price increase. If I was rating service only it would be 10 stars!! Discount tire, I will see you again next time and I will be sure to make an appointment. Thanks for everything!

NRH Auto - autorepair - Updated October 2026

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