Horrible Horrible Horrible. Vittorio is a complete liar, time waster and scam artist. They…read moreintentionally misprint vehicle prices and lie about them through their teeth. They waste people's time and rarely answer the phone. When they do, they want you to wire them a 30% down-payment over the phone without even seeing the car. They waste your time and then call you back days later and pretend they were in meetings. Then claim the car isn't available anymore.. yet a month later and it is still listed on their website. Calls are sketchy and they lie about availability. Don't waste your time with their nonsense operation.

From the owner: Our dealership specializes in reliable used cars. For a problem- and disappointment-free purchase,…read morecontact us with confidence.

I bought a 2018 Ford Escape SEL from Hertz Car Sales. I found the vehicle thru Car Gurus. Ron was…read moremy salesman. He was the absolute best. He even offered me his personal snacks after my blood sugar dropped. Awesome! I really liked Hertz no haggle pricing. There wasn't any upselling or forced buying of any kind. I highly recommend this place for your next "new to me" purchase.

This place sells Lemons and don't fix them. Wjen i bought the car the finace manager ran through…read morethe paperwork so fast. Don't waste your money or bye a Nissan Murano from them, 10 months later the transmission went out, because I'm over 2000 miles of warranty they will not fix, however I haven't had the car for 1 year. They sold me a lemon. Don't waste your money. I wish I could give less than a 1 star. They are in the business of taking your money.

Please don't buy a car here this place is full of BS because they were lied to your face and woman…read morethey say they'll go half on your payment on your car note then turn around they lie about it All you have to do is be honest is but you know what they can have this car I would drop this car off this weekend and they can keep it cuz I'm not paying no more money on this damn car It's not even worth it It's so much s*** around with this car that didn't fix nothing on this car and I'm going to show you proof what's wrong with this car in the palace on my windows are messed up too because you can hear the air coming through the window I will not buy cars from here They say they fix it the last time but I went back up there they still didn't fix it

They don't let you do trade ins until 75% of the balance is paid what since does that make by that…read more time the vehicle will have more mileage on it and probably be harder to sell on there end

We drove an hour and a half and passed by several other Toyota dealerships to buy our new car at…read moreLegacy Toyota of Dallas, and it was worth every single minute!!! Our salesperson, Galilea, made the entire experience fantastic. She was completely honest, upfront, and transparent from the moment we started talking. There were no hidden surprises or unnecessary hassle, and she made the entire sales transaction completely seamless and easy. If you are looking to purchase a new vehicle, I highly recommend asking for Galilea as she is exceptional!

Exchanged messages with Samantha and setup an appointment to view a vehicle the following morning…read moreat 8:30am. I live up in Grapevine and so the dealership location is over 30 miles away. I also needed to take time off work for this appointment. I arrived at the dealership and was handed off to an associate as Samantha was apparently busy with another customer. The associate proceeds to go find the keys and bring the car up for viewing. Samantha assured me the car would be waiting when I arrived, it was not and for good reason. The associate returns to inform me the car was sent off to auction. This is after Samantha had sent me a text that morning to confirm I was still coming in. Mistakes happen, but not taking the time to confirm you even have the vehicle before setting an appointment and then confirming the day of that I was still coming in for the appointment is in my mind unacceptable. This dealership is one where you are swarmed by sales associates the moment you step out of your car so I would not recommend shopping here.

I'm passing through from Florida and took a nail in a tire on my Corvette. Chose to come…read morehere because of the expensive chrome wheels on my car. They got me right in, patched the tire and microfibered the wheel and had it shining like a new penny. If they treat an out of towner this well, I can only imagine how they would treat a local customer. Excellent experience and I highly recommend this dealership's service department!

I left Chuck Fairbanks Chevrolet feeling broken, dismissed, and completely unprotected. I trusted…read morethem with my vehicle, and instead of receiving help, I left with damage that was not there before. I was told it was "hail damage, that was already there" but my insurance company (A‑MAX) confirmed the photos of my car and confirmed there was no hail damage at all -- and this was confirmed directly on the phone with the used sales manager, Jeff Summers, who heard the same thing I did. Jeff Summers, the used car manager, wanted me to file a claim with my insurance that has a $1000 deductible. What hurt me the most wasn't just the damage -- it was the way I was treated when I tried to get answers. I was pushed aside, and told to leave the premises like I didn't matter. Because I started filing a complaint with DTPA I stood there feeling small, confused, and deeply disrespected. The General Manager even said he would "get the previous owner to verify the vehicle was sold with hail damage," even though nothing was disclosed to me, carfax report and no other documentation exists of prior hail damage at purchase of this vehicle in August 2026. At that moment, I felt like they were trying to rewrite the truth instead of taking responsibility for what happened under their care.I filed a police report and contacted GM Corporate. GM has now opened an official case (Case #112406299). I no longer feel safe or respected dealing with this dealership.This experience was painful, stressful, and deeply disappointing. I trusted them, and that trust was broken in a way I will never forget.

Go see Ms Pat she will help you she is one of the kindness sales person I have ever met Auto City…read moreis the place to buy a car ReJenna Moore

Go see Ms. Pat! She is one of the sweetest individuals I have met. She is honest and up front. She…read moreis going to work for you. I told her my budget. I told her what I wanted in a car. Ms. Pat delivered. She delivered so well that my son will be coming back to see her. I know she has to work with the finance department and that she did. Her professionalism as well friendliness makes you want to come back! Make sure if you are looking for a used car go see Ms. Pat.

This was one of the best car buying experiences I've ever had. They made me feel like my situation…read morewasn't the worst. I can't say how the entire staff was courteous and efficient and knew there stuff!! I went in at 4:30pm drove away at 6:40 with my new car!! My second car purchase from this dealership and it will not be my last. They mean BUSINESS!! Forever a client.

From the owner: We're a family owned independent used car dealer serving Dallas/Ft. Worth and the surrounding…read moreareas. We pride ourselves in giving each customer a truly exceptional car buying experience. We finance all types of credit, GOOD or BAD. We have one the best finance teams in america. We would love to have the opportunity to earn your business. Call us now to see what we have to offer you.

I had a terrible experience with AutoSavvy in Duncanville and would not recommend buying a vehicle…read morehere. I purchased a 2022 Honda Odyssey expecting it had been properly repaired and inspected. However, at just 30,000 miles, the transmission completely failed. That is not normal wear and tear and raises serious concerns about the quality of the prior repairs done before the vehicle was sold. At the time of purchase, I was also sold an extended warranty through Endurance Warranty Services, which gave me a sense of security. When the transmission failed, the claim was denied leaving me responsible for a major repair out of pocket. So the reality ended up being: A branded title vehicle with a major mechanical failure, combined with a warranty that did not cover the issue when it mattered most. This has been stressful, time-consuming, and expensive, and it completely changed the value of what I thought I was purchasing. My advice: Do not rely on the warranty alone, and do not assume these vehicles have been repaired to a reliable standard. Get an independent inspection and ask very detailed questions before buying. I regret this purchase and would not buy from here again.

I purchased a 2018 Explorer here. salesperson was nice enough, but I was very tired and did not…read morethink this one through. 1- Before agreeing on a vehicle, ask what interest rates and what finance companies they have pulled up. I had a pre approved rate with Capital 1. The rate I was given was higher, but salesperson said the estimate was based on the Capital 1 rate... it wasn't. 2- Ask for a complete breakdown of what is being financed. I was charged $999 for vehicle enhancements... 3- Don't let them just give you monthly payment totals based on your down payment. Ask HOW they came to those estimates. 4- Be sure you have license plate holders in the front AND back... in Texas you have to have these. I had to go back to dealership. 5- Be rested and clear headed. I don't know if I would go back to this dealership.

Very bad business. Please know that too many people from all over are complaining about the Yrash…read morecard they try to sell. They are SCAMMERS. Never purchase anything from this place off hwy 67. Cars run for that week only. WARNING!!!! Run Run Run do not give this place your money!!!° No matter how good it sounds.

AUTOWORLD Duncanville, TX sold a shitty car to a kid buying his first car with his bonus pay from…read moreUncle Sam.....he end up losing $2000 due to his just returning the car and to the short prick owner Gary and his snaggledtooth coon who still under his massa commands didn't give one fuck or truly wanted to help him out, they easily made $2000 and got the car back. Please don't not buy from the place. At the end of the karma shows that Texas size ass of hers. Buyer beware. I filed a File a complaint with State Consumer Protection Agency or the Federal Trade Commission, the State's Attorney office, CFPB and the BBB Auto line of Texas. One last thing I pray to god Sewell isn't allowing this place to carry its name...

These guys are great! Professional service at a reasonable price. I made an appointment the day…read morebefore and they gave me a window of time that they would be arriving. Their professional service truck pulled up and they went to work. Their glass is top notch quality, and the installer asked for my rearview mirror, to install for me. I usually had to do that myself with others. After he was done, he gave me care instructions on when I could go through the carwash, and I couldn't believe my 20 year old truck looked new again with the new windshield! If you are looking, these are your guys! They are now my go to for life!

Good Afternoon,…read more THIS IS A MUST READ. I would like to inform the public that I was very dissatisfied with this company, it's service, and the way they conduct business. In our initial conversations, I asked the owner about the quality of the windshield, and in addition how payment is expected regarding payment for the service. In addition, I asked him about the payment processm and if he had a " tap to pay" process and He " J" said "Yes". I had taken off work to get my windshield replaced, because the car could not pass inspection without my windshield being fixed due to visibility issues. They were 3 HOURS late in their arrival. They were not proactive in stating that they were going to be late. I had to initiate any communication regarding their lateness. I told him that they should give me a discount for being late. He agreed, but "of course" in the end he did not "follow up" with the discount agreement. They "finally" arrived, and completed the service. This next part is very important... The owner, J, SAID he would send a link to my phone for payment. He NEVER sent the link, BUT WHAT HE DID DO was send 2 police officers to my house the SAME DAY to collect payment. When the TWO police officers arrived, and I answered the door, they asked me to identify my vehicle. I identified my vehicle. J, the owner, was standing a few feet away as if HE was SCARED or something. One of the police officers asked him to send the link AGAIN to my phone while he was standing there. Supposedly, J, the owner sent the link and AGAIN, the link NEVER came. Mind you, the police officer witnessed ALL OF THIS, and saw that the link was NEVER sent to my phone to make payment. At that point, the police officers asked for my email address. In spite of my hesitance, I did. The officer asked the owner to send the link to my email address in which he did. The link "finally" came to my email address, and the payment was made right then and there. Ultimately, "True" companies CAN OBTAIN payment, without getting the police involved, and trying to SET THINGS UP to cause harm to their customers. Also, there are multiple ways to send a link, and this should have been done in the ONSET of conducting business. This process should not be the "task" of the customer. Also, as you can see in the other threads "being late" a pervasive problem with this company because they "overbook" service. Please be aware that there are other companies who will provide you with the same service with a decent price, and utilize their payment service in a "user-friendly" way. It seems as though, they are "looking" to cause a problem with the customers. I would advise people to not use this company. My mistake was "taking a chance" on this one.