I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Service requested is Tire change and affordable. nothing special Normal service. overall it was…read morenice should try if you want an affordable repair

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

I've brought several (5) of my vehicles here and generally I don't have any issues and have…read morecontinued to bring my vehicles back, but now I have two complaints. First, this is the second time I've brought my vehicle to them and it has popped up on carfax that they serviced the vehicle with an oil change when they didn't. I had spark plugs changed and it included an oil change that never occurred. This messes up the carfax with bad information and it's not easy to fix. When I mentioned it the first time they asked me to email them about it and acted like they had no idea how it could have happened, but the issue hasn't been fixed and continues to happen. Secondly, I paid these guys nearly $800 to diagnose and fix a cylinder misfire, but less than a week after leaving the shop and the issue is still there. Which tells me that they didn't truly diagnose what was causing it, but instead threw parts at it hoping that it would fix the issue. After I called to let them know that the check engine light came back on and was throwing the same code the answer I received was "it's probably a good idea to sell your vehicle". Are you kidding me? Them taking some responsibility for not fixing my vehicle after I gave them nearly a grand to do so seems like a more appropriate response.

We were driving on I-35 and ran over something and heard and felt it hit under our car two or three…read moretimes. We were alarmed, especially as we were traveling to Houston. Fortunately for us when we pulled off of I-35 This Car Shop was right there. They were so kind as to put our car up on the lift immediately and two mechanics looked up under our car. You could see where something had impacted our undercarriage in several spots and luckily for us, the impacts were not on any soft or moving parts, but only on hard metal. I was so thrilled and was happy to pay a bill. They would not take any money from me. Now who does that! I am most grateful for the peace of mind that we could continue on our travels without concern. If I lived in the area, I would be happy to take our cars there for service.

This is my go-to for all of my car repairs. The owner (Daniel) is absolutely AMAZING!!! He's fair,…read morereliable, reasonable and TIMELY! The price he quotes is 100% the price you pay. I give this business my HIGHEST recommendation!!!

This place sucks and gives businesses bad names.The owner Daniel Allen,is rude and very…read moreunprofessional in doing business.I took my 04 dodge ram 1500 to him to replace a oil pump and he blew my motor and told me to deal with it.like what type of business is that?I advise that any and everyone avoid going here if you want to keep your vehicle safe

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

Great customer service put some rims on my Volkswagen would 100 percent recommend them to get your…read morerims done or anything they been real helpful.

They broke my blots and they didn't want to replace them and owner or says he's owed says he don't…read moregive a fu*** to get out and come another day But left me with one factory tier on and 3 rims on 22" And 2 of the with broken bolts

Excellent professionalism and quick services. I've been in business with this particular location…read moregoing on 5 years. Personal and business wise excellent Customer Service & management & mechanical knowledge. See you guys tomorrow

It's only been 3 months and it's obvious they did a shoddy work on my brake change. I hear grinding…read moreand squeaking, plus there is a weird feel to the break peddle. I'm never going here again. With the amount of time I had to wait in order to get this done, I expected better quality. Update: after finally replacing my own break pads, I realize some hardware was also not replaced like one of the springs and one of the brake wear indicators. If I'm paying 370$+ I expect everything to be done right.

Great service, good pricing, and quick oil change! Will definitely come back and would highly…read morerecommend.

Highly Recommend! Exceptional Service & Support for TCU Students! I brought my daughter's car in…read morebecause of an issue with her strut. Even though we were a walk-in, the team took the car in right away and had it fully repaired by the next day! My daughter, who lives about a 20-minute walk from campus, was able to manage with her scooter while the car was in the shop -- and by the end of the day, she was back on the road. As an out-of-town parent, I can't express how much I appreciated the smooth communication and easy payment process over the phone. Everything was handled professionally and with care. It gave me great peace of mind knowing she was in good hands. The service was excellent from start to finish, and it's clear they truly support TCU students. We'll definitely be returning for any future car needs. Highly recommend to any students or parents looking for reliable, honest, and efficient auto care! Love you guys!

You must be prepared every time you come to this place to wait at least 4 hours or more in a 1-hour…read moreservice (time that they themselves estimate). Insane.

I just spent 1500 dollars at this place and the assistant service manager refused to help me. I…read morewill never go here again. Worst customer service. Auto zone treats people better. The guy in the front with the brown hair not doing anything refused to help me and told me it would cost me 140 dollars to reset my check engine light on. DO NOT GO Here! Go anywhere else!

Had an issue with my rotors and control arm. Other mechanics were charging me over 1200 to work on…read moreit and he not only charged me less than 900, he also lended me a hand on other small issues the car had, and finished promptly! Absolutely recommend!

From the owner: PrimeOn Automotive, a locally-owned and Latino-owned gem, specializes in computer diagnostics,…read morescheduled maintenance, and tune-ups. Our skilled technicians deliver precision in identifying and resolving vehicle issues, ensuring your ride operates flawlessly. Rooted in our community, we offer a personalized touch that goes beyond the service bay. Drive confidently, knowing your car receives top-notch care from experts who understand both automotive excellence and community values.