If you have a CarMax warranty, I would not recommend using this location. I brought in my Jaguar F-Type because this was the closest approved repair facility to my home. I had a confirmed appointment, but when I arrived, I was told the appointment would not be honored and service was refused. The interaction was also handled with an unnecessarily dismissive attitude, which made the experience even more frustrating. I cannot speak to the quality of their repair work because they would not evaluate or service my vehicle. However, based on the appointment and customer service experience alone, I would not waste your time read more

My G37 vert has been making an atrocious rattling sound. I took it to the Infiniti dealer earlier, and was quoted over $2k for a new catylic converter. There is nothing wrong with my converter. JD Garage lifted my car, tightened two loose screws, and the rattle disappeared, not joking. They were extremely friendly, and the nice lady at the front desk was so hospitable, and they clearly are very transparent. I feel bad walking away for free, but they will absolutely get my return business. That level of service is just unheard of in this day of age. I recommend, %. More than just because it was free, but because it didn't have to be. They would rather want business than screw someone over. Thank you guys very much. read more

JD Garage - Lifting my car up for free and tightening screws! How nice of them. - Auto Repair Near Me - Bedford, Texas

Go somewhere else if you want honesty! Took our SUV for A/C repair. When we got it back, they had scratched up the back corner of the car and tried to cover it up and lie to us. And they had the audacity to charge us full price. read more

JD Garage - Damaged by JD Garage - Auto Repair Near Me - Bedford, Texas

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Do not rent a Cruise America RV from this location or in fact, from Cruise America in general. The customer service at JD Garage is non-existent. They are rude and incompetent. Based on the people who work here alone, I'd never trust them to actually work on a car. I've left another review on Cruise America's page on what a circus their outfit really is - we're talking leaving my family stranded for a full day - repeated repairs, etc. It was awful. Just whatever you do, come hell or high water, DO NOT DO BUSINESS AT JD GARAGE. read more

I've taken my wife's van here and it is very reasonable. They always are honest about different options you can choose from and what they did with the vehicle. Recently I took my truck in and it had some major issues. They told me they would inspect it and let me know before any repairs were done. They did test the vehicle but couldn't figure out the problem. This took 2 solid weeks. Instead of charging me for the diagnostic, they told me where to take it next and didn't charge me at all. I really appreciate their work and not trying to nickel and dime me. read more

Horrible experience, so rude . I was there for the first time and really shocked with how bad customer service was, read more

1st... open hours is incorrect. Says online open at 8am. Front door says 8:30am. Tried to rent cruise America RV and they are very confused about my reservation. JD Garage also said that cruise America customer service is not good. Called about my RV reservation 2 days ago to JD Garage and cruise America no one called me back. So I drove to JD's Garage to see what's going on and all I got was confusion. Cruise America didn't even have notes on my call 2 days ago. Not confident in either company, let alone, being on the road and have problems with said RV. This has screwed up our whole 4th of July week long vacation. Hard to find any good service these days. read more

Love this shop! We are a 5 car family and use JD's exclusively. This shop is run by competent, honest and fair individuals.

Yet again they got me fixed up quickly and at a reasonable price. Awesome guys! awesome service

Go anywhere but here! Both the woman at the front desk and the individual from the back are deceitful. They told me I should not have purchased a vehicle from CarMax and that the Warranty Company was impossible to reach. They then said the Warranty Company had said the repairs were not covered. Guess what? They never checked with the Warranty company. The Warranty company got a call, asked for some information, and never received a return call back from JD's. Guess what number 2, they took out a part that was not worn and slapped in another one. The second garage I took the vehicle to, did the manufacturer-suggested repair AND got the repair covered by the Warranty. STAY THE HECK AWAY from JD's unless you like being deceived and having no idea what was done to your vehicle. read more

I've gone to the mechanics here a few times, and they always do a great job. They answered my questions, and figure out the problem no matter what it takes. When all the lights came on in my car despite it running fine, they worked on it for two weeks before taking it to the dealership for me and figuring out it was a factory mistake. All I had to pay for was the part itself. Highly recommend these guys! read more

JD garage has been a lifesaver to me today and I am SOO grateful! I was desperately looking for a reliable garage this morning after City (shitty) Garage Euless quoted me an outrageous quote of replacing wheel studs, and tried to threaten/trap me with "we cannot let you drive the car, it needs to be towed to leave our premises" and I'm so glad I got referred to this garage by one of my best friends! The customer service of JD garage was EXCELLENT! The guy who answered my call and helped me through was SO helpful (I think his name is Imad), he had me email them a picture of what was wrong, got back to me with a reasonable quote and got it replaced for me, and the entire process was SO smooth! I have definitely sang praises of this garage to my coworkers all day, and I will be hands down switching to JD for all my auto repairs/ maintenances from now on! Thank you guys SO SO MUCH! read more

I came away impressed with Imad's ability to diagnose a problem. Our 2015 Honda Accord had developed a rattling sound in the driver door panel. I had used WD-40 to lubricate the hinges on the door but to no avail. I found JD Garage on Yelp and took the car to them. Imad took it out for a test drive and said that the issue is actually under the steering column! He quoted $49 to diagnose the trouble and call me back. When he called me about 2 hours later, it was to tell me that the problem was indeed with two screws which were loose. He said that they fixed the problem and everything was fine. I went over to pay the $49 and pick up the car. We drove the car on local roads and highways, and the rattling is gone. It just doesn't get any easier than this! I have decided to take both of our cars to JD for future repair work and routine servicing too. I saw a sign that they do 30K, 60K, and 90K maintenance for all manufacturers. read more

This place is the absolute best. Great costumer service. Competitive pricing. Knowledgeable staff. They only repair exactly what you need and never try to talk you into unnecessary services. This place will continue to have my business for as long as I live in this area. read more

I can't see myself going anywhere else to get my car fixed now! Very upfront and take pride in the amazing work that they do. Gina was unbelievably patient and a big help and while her husband worked on my car. You can tell why they're always busy as they are the most honest and genuine mechanics I've ever met. read more

Ever heard someone say, "I know a guy," in reference to a mechanic? Well, for the first time in my life I know a guy. The people of JD Garage are great at what they do -- extremely knowledgeable, hardworking, and honest. Bloody honest. Never have I felt that a job was added on just to raise the bill, or that the price was jacked way up. If you are an individual who has little knowledge of cars (or none), you won't leave JD's feeling taken advantage of. I've had regular tune ups here, along with parts replaced: belts, radiator, EGR valve. I have stories, but the short and sweet of it is other shops quoted way, way more than JD. I don't expect dirt cheap parts and labor, but there's a fine line... One shop asked near $700 for an EGR valve part alone, and did a shoddy job. A different shop said the same part was about $250, and they did a good job. Guess which mechanic shop was JD Garage? read more

They gave me a great price on an oil change. It took about 10-15 minutes to complete from walk in to walk out. I asked if they thought I needed a tire rotation and they advised they didn't recommend it at that time, and that it could cause my vehicle to drive unsafely due to how the tires were wearing. They were extremely friendly, too. I will definitely be giving them my business going forward! read more

Well, I don't know what else I can say that everyone else already hasn't. Imad and his crew are the best! When I first started taking my car here for simple things like oil changes, it was simply out of convenience as it is in walking distance from my work. Oil changes turned into State Inspections, which turned into more intricate repairs on my Infiniti. Major issues such as emissions systems that needed to be replaced to pass inspection were handled with ease. You know that pesky little check engine light? They can fix that for you and their pricing is fantastic. All I can say is that if you want an honest, reliable and price conscious repair shop JD GARAGE is the place to go!!! read more

Amazing service and honest business. Very unusual to have HONEST in the same sentence as a mechanic right? Well this is the place to go to have good honest service done. We had our brakes replaced and front rotors replaced in October. By December the front brakes were squeaking...very annoying. Took it back to have it looked it..was told we'd have to replace the brakes..okay...even though we only had these brakes for 2 months. He ordered brakes and takes the car to the back and examines the issue closer. He calls me to the back and tells me the rotors he put on there in Oct weren't the right size for the and said he was replacing the rotors and brakes for free since it was his error. WHAT??? He could've easily just charged me for everything and we would've went along our way. He was so kinda and very open and showed me the issue as well. I recommend this garage as a local business and an HONEST business. He's my mechanic now for sure!! read more

The guys that work here are the most honest mechanics I've ever met. I've gone here multiple times for oil changes and my most recent oil change they let me know that my engine was super low on oil and the oil that was in there was jet black. I contacted the dealership who I had purchased the car from and had been doing the majority of my maintenance with and they gave me the run around trying to sell me a fuel induction service. I know virtually nothing about cars so I called JD garage and explained the situation and in one phone call they explained to me exactly what the issue could be and told me NOT to get the fuel induction bc it's a waste of money and they told me exactly what to ask for. They even offered to check it out for me free of charge to make sure my engine wasnt leaking. I chose not to do that and used the info they gave me and contacted Kia Consumer Affairs and the dealership and got exactly what I needed done. It took multiple calls with Kia but I'm finally in the process of testing my engine and possibly getting a replacement (Kia engine recall issues). I wouldn't have known where to begin if it weren't for JD garage. I truly appreciate their honesty and dedication to helping others! read more

Frequently use JD garage for all my vehicles. Amad shoots straight with me on any repairs and is very fair on his prices. This service and honesty is very hard to find in today's world. Great experience every time. read more

I made an appointment to have my check engine light checked out. I was given a quote much lower than another local well known garage. The other place told me three days for repair. My car was repaired in less than 3 hours!! Runs great!! Very professional. Very honest. Highly recommend them to anyone needing car maintenance. Thank you for honest and excellent service!! Very hard to find someone who treats a woman with respect and honesty. I won't go anywhere else for service from now on if possible. read more

Great service. Great prices. Didn't try to sell me unnecessary stuff. Will definitely recommend and return

Quick, efficient and reasonably priced. It was finished as promised. Biggest issue I had was there was no way to get someone's attention once I arrived to pick up my vehicle. Both guys were in the garage area working and signs warned me not to go out there. read more

Went in for an inspection, Ben & Imad were very honestly and told me that I wouldn't pass state inspection because of my tires. Came back after I replaced the tires. They didn't try to get me to buy any extra services !! Very honest guys highly recommend this place !! read more

I highly recommend this location if you are looking for great,honest service with reasonable pricing on European vehicles. I priced an air conditioning job and this location was half the price. The car was also washed and spotless. My return business will be at this location. BMW Arlington has outpriced themselves. GREAT JOB JD GARAGE read more

Always have had great service here. They are very attentive to my needs and are quick with oil changes as well. I have recommended JD Garage to my friends as well. Thanks again for a job well done, so far here is what I've had worked on here on multiple vehicles: - A new starter - Two thermostats (one on each of my cars) - New Alternator - Multiple Oil Changes - Inspections Again - very impressed with the staff at this shop. They've been honest, helpful and explain what the job and labor expectation will be ahead of time. read more

Bring your vehicle here for service! Best prices and honest mechanics. They've never tried to sell me anything I didn't need and have never tried to do a service that I didn't want. Very up front and honest about all service and prices. Thank you JD Garage! read more

NO, dont know what changed with these people, (maybe the election), this service guy acted a complete butt! I didn't even get out of my car before he was saying 1 of my front tires had a slick spot( about 1 inch long) on it an needed to be replaced because I requested an inspection and oil change( he lost the company money that day) I went down the street and got my services done for less than his special. Discount Tire said my tires were fine as well. Dude had a serious PR problem. I will never recommend this place , even though I've been here twice before. I will be sure and tell everyone I know to go elsewhere and spend their money, it's not worth it! The only reason I put 1 star is to get my review noticed other than that it wouldn't get that! read more

I only came here once but had such a positive experience I need to share. The battery was dead in my car but the tool at AutoZone didn't register it as such, so I bought an alternator from there and took it to this garage to be installed. Once I arrived they started on my car right away, only to soon let me know that they tested the alternator and it was perfectly fine, so I actually did need a new battery after all. I was so grateful they took the time to diagnose the problem correctly, saving me a ton of money in the process. I bought the battery from them and they installed it, and I was on my way in less than half an hour total. I was so grateful for their honesty, and for that reason I will most likely return again when I have another issue with my vehicle. read more

If you need a mechanic that is honest this is the place to go! I have been using JD garage for a few years now and they are top notch!!!

Great, honest service! I was greeted immediately, had my car inspected and an oil change. I was in and out within a short period of time.

Well, bought a Groupon for an oil change and tire rotation. Tried calling the place to schedule. No answer several times. Decided to go there. Arrived. One person working with the running around the property. Showed him the Groupon: No problem, there will be an extra charge, and I cannot get to it for at least 1.5 hours. No wonder there's no one there. If I could give zeroes I would. Save yourself the aggravation and go somewhere else. read more

Amazing service today ! Just moved to the area and needed breaks changed badly . Called several places and this was the most affordable shop . Imad was super helpful and communicated with me with the issues my car had. I would definitely recommend and come back again. Thank you! read more

Professional service and customer service since the moment I walked in. Unexpectedly fast service, definitely a returning customer.

Both my husband and I have used this place and have been very pleased! They are very particular about what oil they use (for Hondas they make sure to use the oil that the dealer has). Although the lot is small and in a rougher area- the quality they provide is excellent! read more

This place is awesome! They're fast, efficient and really friendly. He taught me how to check my brake fluid and oil levels. I will definitely be back. read more

My A/ C went out on my way home from dallas last night. JD's got me in right away. This northern girl isnt used to 100 degree heat in stopped dallas traffic. Whew! What service read more

Professional, prompt, honest, & reasonable are a few words to describe JD Garage. I drove an hour from Rockwall to have my brakes replaced. JD Garage came highly recommended. The service is outstanding!!!!! I have now referred my family members to have their car serviced only there. I have found my garage for life. As a female, I was treated very respectfully and appreciate that only work needed to be done was it. Definitely the place to go read more

This little shop serves up big results and customer service. The guys were very reasonable and honest. They were very quick and got me in and out. read more