First big issue with 16 yr old F150. Not a lot of parts however 7 hours of labor to dismantle dash and switch parts etc.... Huge job but CTA was awesome, kept me in the loop and fixed the issues! These guys are awesome!!! Cool cat also! read more

Coppell Tire & Auto - Shelby awesome mascot Coppell Tire and Auto - Tires Near Me - Coppell, Texas

you want honest?, you want your vehicle fixed right? Coppell Tire & Auto. They will not sell you something you don't need. Their service is priced fair, they are quick to get your vehicle repaired. I've been a customer for several years, and will continue. Shannon and his crew are the best. read more

I found a nail in my tire at work which was near this shop so I ended up there. Pleasantly surprised by the everything. The staff was great and the work was completed quickly. I'd definitely recommend. read more

One the best shops I've been to that's honest and actually explain what wrong with my car in a way that actually makes sense

CTA was recommended to me by my family. I immediately could tell that they offer friendly and honest service! After I dropped my car off, I appreciated the frequent and thorough communication via text message and phone calls. The itemized list of repairs with associated costs sent via text was so helpful! They also called to get my approval before completing additional repairs identified on my car. And I felt confident that the repairs they identified were only those truly needed. I also feel confident that they will tell me when my car needs to be replaced (instead of continuing to take money for repairs). I will be back and highly recommend CTA! read more

Paid and my car still doesn't run. I was told the problem was fixed, but nothing changed. It's frustrating to spend that kind of money and get zero results. read more

Our go to place from now on! I honestly wanted to gate-keep this gem but I want them to stay in business for as long as possible, my husband came in for an alignment on his Chevy Silverado 2500 that was refused at 4 different places and they did it no problem! Amazing service and friendly environment, they even have a handsome furry employee named Shelby who we can't wait to play with again! read more

Have gone with this shop twice and both times went great. They are honest and won't push for needless repairs. Highly recommend for anyone looking for a good shop with good people. read more

Took three days longer than they said it would when I was on a tight timeline. Some of this was due to parts that had to be ordered but some of it was they just didn't start looking at the car for a couple of days. read more

Been taking the family cars here for years. Most recently was a new transmission on a 2014 mustang. They're great and don't overcharge.

Excellent customer service and very helpful with the situation of my car breaking down. Honest, hard-working people that know how to get the job done. They are definitely their to help and not try to take your money! read more

Shannon and his staff at Coppell Tire & Auto are great!!! Honest, quality work at fair prices, and customer service that truly exceeds expectations!!! Shannon got my son's truck into the shop for a leaking radiator, and took care of business in short order on extremely short notice because he knew I had a deadline to leave town with the vehicle in just a few days. They were able to take care of everything promptly and professionally! At a fair price! I didn't known Shannon or anything about Coppell Tire & Auto before this experience, but I was referred here by a trusted friend who works in the automotive repair business (at Multistate Transmission in Haltom City - who are also great btw), and I'm so glad that I was! Great experience and HIGHLY recommend going to see Shannon and his team of professionals for anyone needing honest, quality work at fair prices! read more

Went in for a routine inspection to renew my car registration. Took them over a day because they forgot about it. Drove my car the next day as the first time driving it since, and got pulled over for a broken tail light and headlight. Told the officer there was no way that was possibly because I just got my inspection and was all clear. Also would like to note I didn't have this problem when I went into the shop. Officer honestly told me they either screwed me over, or were a bs shop that just passes inspections for money (good thing he got their information after I showed him my receipt). I went in on Monday when they were open next to inform them of this and was told "well sometimes those things just go out". Just interesting how it exactly coincided with when they had my car, to next time I turn it on it is faulty. Was told they would fix it free of charge, and then continued to charge me. I also have a voice recording of this false exchange along with all receipts. Used to be a good shop years ago, must've changed management. Before this incident I brought my car in because it was breaking down. I was told there was nothing wrong with it and it was a false alarm, despite me overly explaining the problem with it along with receipts. Within 10 minutes of leaving the parking lot I was stranded with a broken down car in August Texas heat after being told I was being dramatic and "there is nothing wrong with it". I had to pay for a tow truck back to the shop. Definitely go with a man, they don't take girls seriously. Must be new management. read more

I accidentally stumbled upon this place yesterday because I had a flat tire near the shop. They were extremely helpful and quick putting on my spare even though I had never been there before! Would recommend using them for all your car/tire troubles!! read more

I had a car emergency. And I was so blessed to stumble upon Coppell Tire and Auto. Man did they take care of my vehicle. It was an expensive repair It was fully discussed with me in advance, including all my options. Customer service is big for me and they proved to be top notch!! read more

Left my car here for them to take a look at the air conditioner. Got a call back with a $1700 estimate. So, I declined the work and told them I will pick up the car. I was slapped with a $100 diagnostic charge. I asked them why wasn't I told about the charge in advance? The replies, "do you work for free?", "every single person who comes here pays that fee", "It is your responsibility to ask for any fees you may incur before you left your keys here". Oh after paying my diagnostic fee, I was also told "next time keep your car. don't bring it here" I have no issues paying your fee, but tell me in advance. Don't rip me off. Run your business ethically. Next thing you know, you take the car to them to check for a rattling sound and they tell you it will cost $5k for repairs and if you decline, you still pay some crazy $500 diagnostic fee. And best of all you will not be told about the diagnostic fee in advance, because their policy is "don't ask, don't tell!!". Scammers! Save your time and money. Go to Beas Auto Repair in coppell. Love those guys. Very professional and upfront about their fees. read more

Great service and work. Guys were upfront and honest and that is hard to find these days. I will be using them going forward for all my tire needs read more

I had been told when I got my car inspected that the brake pads needed to be replaced. I thought this was a little strange given the low mileage on my car, so I took my car to Coppell Tire & Auto to get looked at. After the complementary brake inspection, they told me that the brake pads were completely fine and didn't charge me anything even though I wasted their time. I'm grateful that they were honest with me and didn't try to sell me anything that I didn't need. A+ service! read more

Coppell Tire & Auto --- great service and great value! Best Choice in Coppell for your automotive needs. read more

Coppell Tire & Auto - Tires Near Me - Coppell, Texas

My wife and I have been with them for many years. They are very honest and trust worthy. Ever since we started to go to Coppell Tire & Auto, we don't have to worry about our car repairs anymore. Just picked up my car they fixed (wonderful job of course) and dropped off another car there. Brad even showed me their floor expansion plan this morning. It made you feel very personal and connected to them. read more

Thanks Brad and Shannon. As usual you guys did a great job and a quick turn around. I always know I will get great service and a fair price from you. I don't like it when my car needs repair, but you guys make it as pleasant as can be. Thanks again! read more

I took my car in to have them take a look at my AC. Brad was very friendly and helpful on the phone, unlike some other shops I called beforehand, as well as in person. I suspected the blower was gone, and that's what it turned out to be. Incidentally, that's also all they fixed. They could have screwed me by telling me everything else needed to be replaced, and I would have been none the wiser. However they didn't. It's rare to find honest service in technical areas such as auto/computer repair, and that's what completely sold me. I ended up with a very reasonable bill, much less than I had anticipated. They also disclosed the exact dollar amount over the phone before performing the work. I actually assumed the stated amount to be before-tax, and in addition to the initial diagnostic fee of $48. It turned out to be actually all-inclusive, much to my surprise! The car was ready just a few hours after I dropped it off, so I was able to pick it up after lunch. They also offer complimentary shuttle service while your car is in the shop. All-around top notch shop. I recommend it to everyone! I don't normally leave reviews on Yelp, but these people truly deserve it. read more

I called on a Saturday morning to explain my car was making strange noises back by the rear axle, hypothesizing it was the brakes, and asking if I could get it checked out. I was told to try my luck with a walk-in, with no offer to make an appointment. I arrived and, of course, they're slammed. No one greeted me or seemed particularly interested that I was there. One of the most noticeable things about the too-small waiting area is the sign behind the counter: WE DON'T BRING OUR EGGS TO RESTAURANTS SO DON'T BRING YOUR PARTS TO US!! Wow. I mean, I get that you want to supply your own parts and make money on the mark-up, and I get that you don't want to guarantee your work if you're using crummy parts the cheap car owner brought you but...better ways to communicate this, bro. (Try this on for size: "In order to ensure the highest quality of workmanship, we are only able to use parts supplied by Coppell Tire & Auto" There. That was free.) I was told that they MIGHT be able to take a look in about two hours which would have given them about 30 minutes to work on it before closing for the weekend. No. Thanks. I took my key back and never returned. It just blows my mind that these guys (and most auto repair shops) completely miss the value of a potential customer walking in the door and practically begging to give you money. Offer something! We'll stay late to fix it...we'll loan you a car...we'll take $X off our normal rate so you can rent something. Or even just, "I'm sorry we can't see you today...let me book an appointment for you for next weekend so we can be sure to help you then." I mean, at least PRETEND you want my business. read more

I frequently check in here due to my lack of knowledge on purchasing cars. I hate car payments so I buy used cars with tons of miles and headaches. My 2000 Lincoln LS frequently checks in here. It's all good, They always do a wonderful job fixing my headache. What you get when you drop your car off is not only mechanic repairs, you get Service, Knowledge, and handling business the old way with "Integrity" I know I would look much better rolling in an Audi A6, but I have fun hanging out at Coppell Tire & Auto read more

I have been coming here for years, live the folks and the service! One of the awesome things they do is look at a used car you are considering and let you know what is wrong with it. They charge a one time $50 fee and then they look at as many cars as it take until you buy one, no extra charge. Go see them, you will live the service! read more

Took car in to have brakes and power steering evaluated. They completed complete front and rear brake service (I know it really needed it -- I have been known to service my own brakes in the past, but didn't really want to take the time). They were also able to solve a nagging problem on one wheel that I had forgot to mention (my lug nuts would start to come loose - not good!). They also evaluated power steering because I didn't trust my previous shop that had done some work there. They said it was OK Prices are VERY reasonable. They even stayed late to finish up and get the car to me when they had promised. Awesome Auto shop -- I'll never go anywhere else again. read more

This place is a blessing. Not words often used to describe a mechanic's shop right? Well it is true! Took my car in on a Thursday after work after hearing some weird noises coming from my Jeep's engine. A staff member called me the next morning around 9am, described the problem, said how they fixed it and offered an additional suggestion to help prevent it from happening again. This was all done at a (very) reasonable cost and with friendly service. My car was ready by noon and I found a great new mechanic! read more

I have been using Coppell Tire and Auto for for several years and they are honest, knowledgable, accommodating and personable. I enjoy the small town feel and you don't have to be there long before realizing that their clientele are majority long/time customers. Familiarity is evidenced as both customers and employees alike call one another by name and banter easily. When they notice a repair that I need, they take the time to explain if it requires immediate attention or if the repair can wait until a later date. This is most appreciated!!! As a Coppell resident, they have provided me with rides both back home as well as a return ride to the shop for vehicle retrieval. Another perk: After 4 oil changes,the 5th one is free!!! I don't even think about taking my vehicle anywhere else for my service needs. read more

If you live in or near Coppell, this is is the place to take your car for service. I've taken my car to the dealer and big auto repair franchises before, but always felt uneasy about whether I was dealt with honestly. I mentioned this to a friend who knows cars inside and out and he suggested I take my car to Coppell Tire & Auto. That was four years ago and I've been doing all my maintenance and occasional repairs (our Hondas don't have too many problems) since then and have never had a problem. Since I've been working with Coppell Tire and Auto, I've always felt nothing short of confident that they are only recommending work that needs to be done and that the quality of the people working on my car in outstanding. It also seems to come out costing a little less than the dealer would have (even though I hate having to pay for maintenance and repairs in the first place). Their bays always seem to be completely full, so I don't expect immediate service when I call, but they always have gotten my car back to me when I needed it back. read more

I originally discovered this place over ten years ago when I needed a simple oil change and they are only a block away from my job. I later took a vehicle I owned back to them because my check engine light came on and it was running poorly. That afternoon the owner, Shannon... Told me that the issue was a sensor. Before he ordered a new sensor... He tried cleaning it off and reinstalled it. That actually fixed the issue and his words were, "no way I can charge you for just wiping the damn thing off on my jeans and plugging it back in." That level of honesty is what won my loyalty because he could have easily still made whatever amount he wanted off of that repair but chose not to. If you ever have the chance to deal with either Shannon or Brad... You can feel confident they are going to give you a fair and honest experience. I've since taken every make of car from ford to Chevy... From Mercedes to BMW and I have not once left disappointed. Best mechanics in the city by far! read more

WONDERFUL. After a bad (and I mean reported to the B.B.B. AWFUL) experience with Midas up in Lewsiville, these guys explained what was wrong with my mom's car to her, and even offered to talk to the other shop for us. When we finally decided that we would rather the guys at Coppell Tire & Auto fix her car they did so, and knowing what my mom has been through with the other place didn't even charge us for labor. Well you guys have a whole family of customers for life now. Thank you for treating us like people, not dollar signs! read more

Thanks to Shannon and crew for reviving our 1994 Volvo! It had a blown head gasket. We had written off our Volvo last week when it overheated. They said it may need a new engine but they may be able to replace the head gasket. If it needed a new engine we were going to have to sell it for parts. The interior and exterior are in excellent shape so it made us sick that we might loose this car. Shannon called Friday afternoon and said it was ready to go and it was $200 less than he originally quoted! We can't thank these guys enough for saving our 94 Volvo!!! read more

Coppell Tire & Auto - Our 94 Volvo back home thanks to CTA! - Tires Near Me - Coppell, Texas

I came here just for a simple oil change, and chose this location because it was just 5 minutes away from my work. Most places I go try to tell me all these different things are wrong with my car & try to push the sale & get something else out of me. I don't like that, and was VERY pleased that the kind guys here at Coppell Tire & Auto simply changed my oil! I dropped my car off on my lunch break & could have waited 45 min-1 hour for it to be ready, but I chose to Uber back to work and then Uber back to pick it up afterwards. Everything went smoothly and the price was very reasonable! I already recommended one of my coworkers to get his oil changed here, and I will definitely be a repeat customer! Thanks y'all!! read more

My 2003 Altima battery was dead yesterday. I put it on a charger overnight and it started right up this morning. Called Coppell Tire & Auto and talked with Brad. He told me they had several different batteries in stock. They checked it out and said the battery was fine and we probably had left something on that drained it. No charge for checking it out. They could have easily replaced my battery with a new one and i wouldn't have know the difference. I've been going to these guys for about 8 years. My kids have a 1999 Honda Accord with over 100k miles and a 1994 Volvo 940 with 195k miles. I've never hesitated owning older, high mileage cars because I'm confident Coppell Tire & Auto will fix the problem at a fair price! read more

I've been taking my cars here for about 8 years. Every time I have ventured to another repair shop, I've always wound up paying more and then taking my car back to Shannon and crew to fix the other shop's mistakes. We've even had issues with warranty companies that these guys tried to work with them. They did an incredible amount of work that the warranty company required but did not pay them. Most shops would have charged me for this work, but Shannon knew we were being treated unfairly by the warranty company and did not charge me anything. I could write a novel about all of the good things Shannon has done for us over the years. Eric P., if you want your butt kissed to get your business, this is not the place for you. You can go to a dealership or someplace that will fill you full of stories. But if you want your vehicle serviced or repaired at an incredible rate, this is the place. read more

No other places I'd go! The guys here are fair, honest, quick, and reasonable. Been here several times where they've done free diagnostic work and then recommended not to have a repair. I'd recommend them all day long. read more

I've had cars in with them in the past, good solid work at fair prices with decent feedback. Just dropped a car off today at 8:15am for an oil change & tire rotation , had to call at 6:00pm for status and it was "umm, didn't get to your car today, maybe tomorrow". So, be proactive on getting status, don't expect same day service. read more

My entire family has trusted Coppell Tire and Auto for many years. They are excellent at communicating what the problem is and always offer various solutions and suggestions on what's necessary, as well as, what's not to save $. read more

I work nearby and looked on Yelp for a place to take my car. I went there around lunchtime fully expecting to drop around a grand on new tires, regular oil change and basic maintenance for a 3-year-old car. Before quoting me, one of the guys walked outside with me to check my tires. Not only did he tell me he wouldn't recommend replacing them because the tread was still good, but he taught me how to check the tires so I would know when they needed replaced. I left my car for the minor maintenance I needed and picked it up after work. Price and quality of work was as expected. As long as I live in DFW, I'll have Coppell Tire & Auto handle my car needs. It's hard to find a trustworthy auto shop. read more

So I am a student at A&M down in college station, and my car has been having lots of problems since March. I took it to 2 places in cstat which both suggested thousands of dollars in repairs that we could not afford and seemed to cause more problems than they fixed. So we took it to Coppell Tire and Auto and they did a few minor repairs to get my car in a safe, working fashion for me to go back to school. All the other places seem like they are trying to take advantage of my lack of knowledge about cars, but this place was just focused on fixing the car and not how much money they can get from me. Very reasonable price and trustworthy people! read more