Truly an amazing experience at Bimmer... Came to them exhausted by a complicated issue with a classic BMW that five technicians couldn't figure out at the BMW Service Center over a period of seven weeks. Once the vehicle was in the hands of technician Robert Burns, within days he was able to make clear determinations and create a path moving forward. Going above and beyond would be an understatement... Aside from his vast experience, knowledge and resourcefulness, Robert exhibited passion and determination. At the BMW Service Center I felt like a number being run through a mill, but Bimmer Motor Specialists took on the project as if it were their own. The term "Motor Specialists" is very apropos in that they left no stone unturned and worked in a timely manner within an affordable price range. Communication through Service Manager Alex was spot on and I knew with assuredness that I could trust them with this very special car. Once the major issue was solved, Robert took the time to make additional suggestions on how the car could age more gracefully both mechanically and aesthetically. Previously I was told that this car would not be back on the road, but Bimmer Motor Specialists proved that with ingenuity, perseverance and a spark of passion, this Classic was destined to be on the road again. read more

I trust them completely. They've always provided excellent work on my Audi and Mercedes. There is not a better shop in DFW. Skilled, professional and courteous. read more

BMS had been maintaining our care for 4+ years now. They're always up front, transparent and honest about needs and cost and their turnaround time is super face. Couldn't recommend BMS more! read more

Came here for an oil change. They did that and recommended a brake fluid change. I did that since I was there already. Very nice people. Very professional. Would definitely come here because it's close by and they're all nice. read more

My wife bought a Pre-Certified Audi at Audi Grapevine. She got all her maintenance there. Right when her warranty ran out, they informed her of that she had a $2,000 repair that was not covered. She decided to go elsewhere. She took her car to several other mechanics that could not find the repair that was needed. I suggested that she go to a Bimmer since they know German cars. They specialize in BMW but she gave them a try. She dropped her car off and they repaired her car at a fraction of the cost of the dealer. I would highly recommend them. I saw the some Mercedes waiting to be repaired there was well. I am planning on taking my BMW 535 in the future. read more

I have been going to Bimmer Motor Specialists since 2019 and I could not be more pleased with the customer service and repairs I have had performed on my BMW 328i.Coupe. Phillip and the BMS team are always courteous, efficient, and most importantly, FAIR. Each service that I have had done was always explained to me in detail and updated with the most current information regarding repairs & estimates prior to my approval. Going to BMS is also where I go for regular maintenance and upkeep. Their services are always thorough, detailed, and accurate. This review would not be complete without recognizing their Office Manager, Elizabeth. Elizabeth's customer service skills are exemplary, and she also is quite savvy and knowledgeable when speaking with customers regarding engine work and repairs. I am a dedicated customer and recommend BMS to any fellow Bimmer owner! read more

Been coming here for over two years now. I bring Phillip and his team every one of my cars. I truly believe that there isn't a better place for high quality automotive work. read more

I simply needed to swap out the front grill on my BMW. Great service and they didn't over charge. The wait was going to be 1-2 hours, so Philip offered to take me to a local coffee shop so I could get work done there. If you have a BMW, this is your place. read more

BMS is a life saver! I had some damage to my tire, tire rod, mount etc...... they not only repaired my car like new but in a short time frame. They kept me updated with the progress, they are always friendly and they give really good solid suggestions and reasonably priced which is truly a blessing!!! I will NEVER go to a dealership for anything. BMS I am grateful I found you guys, your entire team are ROCK STARS!!!!! Sincerely, PJones read more

Phillip and his team are exceptional. When I need work done on my Mercedes - this is the only place I turn to. They are thorough, professional, and I trust Phillip implicitly. I would recommend Bimmer Motor Specialists to anyone needing regular maintenance or vehicle repair. Their reputation for the highest quality service, fair pricing, and integrity are well deserved. read more

One of the best customer service experiences I had very friendly, professional and knowledgeable about my Mini Cooper. Bimmer Motor Specialist have my business as long have a Mini Cooper. read more

BMS took care of me from the beginning. They are amazing. Ask for Philip. He is the owner. Robert worked on my car. He did an excellent job. I had a big repair to be done. I got my car towed here when the stealership couldn't do it right. BMS got my car done on a short notice. Plus, they are much cheaper than a dealer or any other BMW/Indy repair shop. These guys know their stuff. I will bring my Bimmer here again for services and repairs. Highly recommend! read more

After finding out that because I am the second owner of my 2016 BMW 428i, I was no longer eligible for the maintenance agreement that the original owner purchased, I found myself looking for a less expensive alternative to the dealer. I am so glad that I found this place. They generally cost less than the dealer, although it is stili a BMW, but on some level, I trust them more. They definitely want to be a partner in keeping your BMW in top shape. You are always welcome to watch and ask questions. As long as my car needs a mechanic, and it is on my dime, it will be taken here. read more

Great work. Exceptional service. Prompt, courteous, professional in every way. Expert diagnosis and they get your car back to you fast! They've worked on both our 2012 and 2017 Audi's. 100% trustworthy and reliable. read more

Robert is by far the best mechanic I've ever met, and I've met many. I work in the industry and see all kinds of stuff you wouldn't think it, but when it comes to this shop and my man Robert, you might as well be in god's hands himself, the BMW God that is. I come in one weekend and see 25 customer cars and the next weekend, a whole new batch of cars, this man just pumps repairs out and he's an expert at it ! You can definitely trust this shop and expect top tier work, with top tier fluids / parts. Not like other shops where they use cheap Chinese parts to keep making you come back! These guys are legit. read more

Quoted $1000 to change the front springs on my BMW!!! This was labor only!!! They quoted me labor to replaced shocks / struts and then added labor to replace springs. In order to replace shocks / struts you have to take off the springs anyways !! What a rip off !! I recommend getting a second opinion before committing. read more

I have taken my BMW here for years and they never disappoint. Phillip is an awesome master mechanic. He & his staff seem to genuinely care & are honest, quick, & efficient. No matter how busy they are, they take time to tend to their clients' needs & concerns. They're always more than happy to answer any questions that I have & I never feel rushed or treated like anything less than family. Their prices are also fairly lower than many (all that I've checked) of the other BMW specialty shops & dealerships in the area. I highly recommend this repair shop. read more

Great service and staff! Family has been coming here for years and really love the honest feedback Philip and his techs have about our cars.

I have often been skeptical when dealing with mechanics or car dealerships. From my experience, they either exaggerate an issue or downright makeup an issue so you pay for a repair that you don't need. If they feel you know nothing about cars, the price of the repair can 'change' depending on the customer. If you have ever had this type of experience, please read on! BMS is exactly the OPPOSITE of what I just described. These guys are so honest and professional, it is almost unbelievable. I have had 2 or 3 repairs (can't remember) from BMS and each time it has been an enlightening and painless experience. Philip, the owner, is willing to explain the issue with you in detail and actually teach you a thing or two about your car. He goes the extra mile when he doesn't have to...let's say a warning light comes on and you have a question. He answers the question and doesn't ask you to 'come in for an evaluation'. His technique works, because instead of nickel and diming his customers, he builds loyal customers that will continue to come back. I whole-heartedly appreciate honest businesses like this and recommend them to anyone who owns a BMW. read more

Phillip is a master tech and always does an excellent job for me. Service you can trust / honesty beyond normal and integrity . Very professional in all areas . read more

Finally, I have found a great independant mechanic! Phillip, the owner, tells things to you straight, and is good at explaining your vehicle's problems. In addition to being nice, he is very knowledgeable about BMW's and how to run a good business. His secretary is professional as well, and both are driven by their desire to help. Prices are fair and turnaround is too. He has serviced my 328i multiple times, and I can trust him and his staff will do a good job. Finally, they try to work with your schedule as best they can, and have even offered me an Uber. read more

Phillip and BMS are honest and knowledgeable. They have kept my beautiful coach running smooth. They have honest prices and are transparent in their work suggesting the best route of repair. They are also easy to work with and to schedule. This morning I waited while they replaced 2 coils and changed the oil. They were quick and thorough and my car is running beautifully. I will not go to the dealership as I have dealt with BMW of Dallas on multiple occasions with multiple problems. It's a relief to know BMS is there to help keep my beautiful machine on the road and running like a dream. I plan to keep my 550i for a long time and know that is possible with going to BMS. Thanks guys! read more

By sheer luck a friend who doesn't even have a bmw recommended them a few years back. I've used them for every service on several cars now. I cannot stress how great this company is to work with. It can be really difficult to find a good mechanic, let alone one that will come to you wherever you are! I keep several of their cards in my car with me to pass along to other BMW owners I might run into. read more

This group was recommended to me by a friend. Wow what a great discovery and resource. I am a one car household, so dropping a car off for service is always difficult around my schedule. Having the option for Mobile BMW car repair at my home/office was really perfect for me. The lady who took my original service call walked me through everything very professionally and Philip the BMW technician closed the deal with great service at fair price. I even got an email the next day outling the overall computer diagnostic findings & suggested future routine maintenance that I might want to perform with a quoted price estimate. That really gave me comfort knowing what routine repairs I might budget for in the coming year. I highly recommend these guys and will be using them again. read more

I highly recommend BMSDFW. The entire process from dealing with the office manager Tasha, the owner Philip, and the mechanic Joey who replaced the valve cover gasket on my 2006 5 Series was excellent. I've dealt with a few other shops in the Dallas/Plano area and nothing will come close to the overall experience I had with this company. They were extremely professional, knowledgeable, and more importantly honest. Not to forget they were significantly cheaper than what other places were charging for the repair. All three mechanics specialize in BMW and other luxury cars but are not limited to other makes. read more

First of all the prices here are in no way consistent my self and friends have used Bimmer a few times for the same issues and the pricing was never consistent. I also compared with other local services and Bimmer was not cheaper in many areas. I was also not impressed with the way they opened the engine and left it exposed and apply gaskets in your grass area within your front yard. This is where I prefer an auto shop. The technician actually placed gaskets on vital parts in my front lawn area. I really don't think the front lawn is a clean enough environment for this type of application, get a work bench! I can't forget the grass area the technician killed with his cleaners as he was spraying them on the parts to clean them. Besides other small issues like being late to my house and the female at the office being rude and the problems they came out to repair didn't get fixed properly I guess I would call them for a spare tire change, Maybe. I ended up taking my car to Classic BMW for the proper repair and I will never use Bimmer Mobile Service again. read more