This was my first experience with Concourse Auto Service. 5 stars all the way!…read more This was my first experience with needing a front end alignment and was driving down 26 and saw the exterior signing that they do alignments. So I went online and made an appointment and soon received confirmation of my appointment. Walking in for my appointment you are greeted in what I would call concierge type of engagement from the greeting, and engagement on my service. I sat in a nice waiting room and my service was completed within 30 minutes. They offer coffee, water comfortable furniture and TV of course. All the way around nice touch and super nice experience while getting the alignment that was greatly needed. Great value and great service, here.

Recently took my standard size SUV in for front brakes. Work was done within 24 hours and they did…read morea great job of keeping me updated. They quoted the price beforehand so I could approve it. $700 was a bit more than I was expecting, but this is the third time I've been in and I trust them. From the receptionist to the service manager, they are focused on taking care of business. I'll be back.

These guys are amazing! They always take care of my BMW.. first class service. Reasonable prices.read more

I had been taking my cars to this place for years under the previous management, and I always had a…read moregood experience. Unfortunately, my recent visit was very disappointing. I brought my daughter's Mercedes-Benz in to have the sunroof repaired. We were given two options: replace the sunroof for approximately $3,000 or permanently close it for $630. We chose option #2, specifically clarifying that the sunroof shades would remain closed. Since we live in Texas, having the glass exposed without the shades is a major issue because of the heat. We were told there would be no problem with keeping the shades closed. After waiting three days, we picked up the car and noticed a scratch along the edge of the hood, which was not there before. I can only assume something was placed on the hood during the repair. More importantly, when we complained that the sunroof shades were left open, we were told that they didn't know the shades could not be closed once the sunroof system was disabled. My question is: if they didn't know this, why wasn't this explained to us before we authorized the repair? We would have made a different decision. Unfortunately, the staff's response was also very rude and unhelpful. The only solution they offered was to reopen the sunroof, leaving it broken as it was before the repair. We really miss the previous management.

Went in thinking I might need a lot of expensive work needed done with my transmission. turned out…read morethat was just a house connection that was loose from a previous mechanic.. great to know there's honest people out there!

Honestly couldn't have asked for a better experience. Rob went above and beyond for my truck and I…read moregreatly appreciate his help. I will most definitely be back without a doubt.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I'm always exceptionally pleased when I leave Blagg tire and auto. They are very kind and…read moreprofessional with a reasonable prices providing me the service that I have requested without over selling me as a woman. This is very important. Thank you Blagg tire and auto service.

The tires that I purchased had some quality issues from the manufacturer. Levi and the…read moremanagement at Blagg tire stepped in and replaced the tires. They did a great job. Chris

I've been going to this Kwik Kar in Grapevine for over 25 years. They got New ownership year or…read moremaybe two years ago and every time I come in here they try to upsell me stuff I don't really need. I am sick and tired of it!!! Used to be a car dealer would bring all my cars there. I also own four vehicles been bringing them there for years. All new different crew in there all they do is try to rip you off!! I don't use the word never, but I'm gonna tell you right now I will never ever ever ever will I ever return to this location in Grapevine!!!

Pulled up at 3:29pm on Sunday and asked about an oil change. I was told "we close at 4"…read more Understanding they don't want to do it, I reverse backward for another employee to talk to another car. As I'm reversing the car and employee sit there and tell me to go around instead of the car pulling in to an empty spot. My wife, son, and I use to go here for our oil changes and extras. We will take our business elsewhere were.

There were several moving parts to my auto service. The shop handled every detail for me to cut…read moredown on my stress... so appreciated the staff

Excellent, kind, and honest service! They go above and beyond to ensure you're taken care of. My…read morehusband and I have been going here for 2+ years!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

They repaired an air conditioning problem with my Jeep. Communication was top notch and vehicle was…read morerepaired quickly

My alternator quit and they answered the phone at 7:30 am, got and installed the part the same day…read more(other places I called had a two day lead time) and got my truck on the road by 2 pm. Amazing.