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Firestone Complete Auto Care

2.6 (68 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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Car damage

So went to this Firestone cause I had a flat tire spoke to Kevin who came out told me all that was wrong with vehicle and he could fix it cause it was under warranty so that was at 730 got call at 330 and was told that someone came in to get air and backed into my car and caused damage to a car I just for 2 days prior Kevin then gave me two options he can call someone and they can get the work done for me and it wouldn't be on the books or I can file a claim I asked for a record of what happen and how car was hit he gave me only the work that was done paper I then go back inside and ask for a copy he then Kevin get upset and says since you want to huff and puff about it you can file a claim now get the f out my store I said I wasn't going nowhere without paper we both exchanged words and threats I then call police for him to go in and get paper and claim info. I don't believe that someone else came and did it and sped off it's impossible to speed off through lot I think one of the workers was moving a car and hit mine but instead of keeping it real he lied no worries contacting legal tomorrow DO NOT GO THERE!!

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9 years ago

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6 years ago

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9 years ago

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7 years ago

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5 years ago

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8 years ago

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Bridgestone S.

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9 years ago

This Firestone stole my smartphone mount and when we called they just denied it. Didn't even offer a replacement. Crooks!

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Bridgestone S.

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10 years ago

They are always accommodating, even when all you need is air in your tires. Great service.

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Bridgestone S.

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10 years ago

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Bridgestone S.

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12 years ago

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9 years ago

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Bridgestone S.

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9 years ago

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9 years ago

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Bridgestone S.

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11 years ago

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Bridgestone S.

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13 years ago

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10 years ago

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10 years ago

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9 years ago

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10 years ago

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Bridgestone S.

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14 years ago

Don't go here. People at the reception aren't concerned about you or the car. They just need your money.

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12 years ago

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13 years ago

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10 years ago

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9 years ago

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11 years ago

i went for my state inspection and every thing was completed in 20 minutes. Very good service

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11 years ago

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11 years ago

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Page 2 of 2

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I needed a new car battery, so I went to this Firestone location first thing in the morning at 7 am when they opened.

Mentioned in 4 reviews

Read more highlights

Discount Tire

Discount Tire

(171 reviews)

Okay.... I was in a pinch and needed 2 new tires but I needed it done and to be on my way to a…read moremeeting in less than an hour. Alex answered the phone and he found solutions for all my problems. I told him I was in a time crunch and he said "if you can get here asap, I got you. I'll get you in and out within your time frame". I pulled up, parked the car, got out and BOOM, there Alex was literally waiting for me to take the car into the shop! I went inside and I talked to Jared about higher grade tire options and he was very knowledgeable. I ended up going with the higher grade tires. Alex walked in at this point then rushed back out to tell the team about the new tires. I grabbed a complimentary water, sat down in a chair, talked on the phone for a couple minutes and then here walks in, Katelyn. She says "Riley!" You car is ready. I got up, but then quickly sat back down because it couldn't be me. I literally just dropped the car off. She's staring at me and says "Riley!". I hesitate... look out front and voila, there was my car waiting for me with 2 new tires. I was in disbelief! And I still am writing this. You guys have an F1 pit crew. That was truly AMAZING. This is yet another reason why I ALWAYS come to discount for service. Mind blown. If I could franchise the business and start my own, I would. And I would poach this entire team.

Friendly, fast service! Had a tire delivered. They called to let us know it was in, we drove over…read moreand they had it on the car within 45 mins

R & S Tires & Wheels

R & S Tires & Wheels

(11 reviews)

North Dallas

I came in with my daughter in law's car, a tire warning light was on and I'm sure she's too busy to…read moreget it checked as the tires looked fine. I'm not from Dallas so I looked up tire service near me. R&S was close and had good reviews. The place looked a little rough but again the reviews were highly favorable. Long story short, they were great. Quick and friendly and a simple fix and no cost. Wow! I'm a believer. Will tell my family to trust these guys with their car repair needs!

I have been to this shop a couple times, so when my sister got a flat, I sent her here. I would…read morehave never imagined the nightmare that followed. They sold us a used tire that was in NO condition to be on the road. I've purchased used tires before, and they've NEVER had holes or tears in them. Once the used tire was installed, my sister noticed the air pressure symbol light up on the dashboard. Before leaving, she asked them to take a second look at it. They told us it was fine and the light would turn off once we started driving. This was not the case. The tire they installed went flat within 8 hours, to no one's surprise. We called the next day and were told to bring the car back to the shop. The only problem? The car was NOT DRIVEABLE. The tire was so low that we risked damaging our car by even moving it. The manager, Junior, advised us to still drive on it. According to him, they've advised customers to drive on flats before, all the way from Denton to Dallas. Before trying to drive anywhere, we attempted to replace the tire with the spare, but the lugs were placed on too tight. Upon closer inspection, we saw multiple large holes and tears in the tire. According to their manager, Junior, it's standard to test tires before placing them on the car. It's clear this tire was not tested prior to being installed. On top of this, they ignored concerns about the tire pressure light being on after they installed the new tire, further endangering my sisters saftey. If they had taken the time to double check their work, it would have saved us the time and worry. We ended up having to stop at another mechanic on the way, since we were fearful we would not make it to the shop in one piece. The mechanics there were very friendly, changed our tire free of charge, and let us know we should not have been driving on it. When we finally made it to the shop, the employees realized they did not have any more used tires in our size. This begs the question- did R&S knowingly provide us a faulty tire, just to make a sale? The tire they sold us was the last one in that size. To top all of this off, I received the worst customer service of my life from Junior (manager) and the owner, Khalid. Junior was callous in his approach, did not have any empathy, and seemed unbothered at the severity of the situation. He rudely suggested we go to another mechanic down the street, despite fault clearly lying with R&S tires and wheels. We voiced our disappointment and intention to file a complaint with the BBB. When we finally reached a resolution of getting a new tire in the correct size, the owner, Khalid, sent us disparaging and unprofessional texts after we left the shop, further displaying R&S Tires' unprofessional business practices and horrible customer service. As you can read from other reviews on Google, R&S Tires does not uphold customer safety. Please save yourself the headache and pick ANY other mechanic shop in the area. You'll be thankful you did!

Firestone Complete Auto Care - tires - Updated May 2026

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