This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a online quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough. read more

One of the best experiences with a auto shop I have ever had. Great guys working the front desk, and they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10. read more

These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a full diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!! read more

Honesty Automotive - Auto Repair Near Me - Plano, Texas

I would give them 10 stars if I could! Kind, honest, communicative, prompt and respectful. Thank you!

I have a 2014 mini Cooper and have been taking it to multiple shops lately for second opinions. As it has BMW parts, it's usually a very expensive fix. What I liked about this place in comparison to all the others was that they were very upfront with me about what I actually needed, no bs. What I loved about this place, which I feel is a lost art nowadays, was their communication. They were very fast to look at the car and send me over the diagnosis, pictures included. I had a bit of an issue because the parts ended up being the wrong ones and I needed super pricey parts in the end that I could not afford, but during this whole process they kept me incredibly informed and assured me they were getting me the absolute best price they could. Even though I had to decline service as it was way out of budget (no fault of their own, it's just a pricey car with a pricey repair), I would for sure come back here as they have been the most helpful and the most communicative out of any other car shop I've been to. read more

This is the second car I've taken to Honestly Automotive, and once again, I'm very happy with the experience. Their pricing is fair, the quality of the work is great, and they've been straightforward and easy to deal with. It's hard to find a shop you feel like you can trust, and I definitely feel that way with Honestly Automotive. I'll continue bringing my vehicles here and would absolutely recommend them. read more

I came here not knowing exactly what was wrong with my car. They found out what was wrong and laid out all of my options for me. I am so grateful to everyone there especially Steven. I will definitely be back for anything I need and recommending them. Thank you all again so much! read more

I brought my Daughter's x3 BMW in to Honesty Automotive for an oil change. Neither of us knew what to expect, but I found them on Yelp... so how bad could they be? I made a reservation on Tuesday to bring the car in Wednesday morning. The Mechanics were very accommodating and certainly took advantage of using 'Customer Service' to make such a positive impression on their automotive services. They finished the oil change in the timeframe and at the price quoted. My Daughter will be returning their for all her BMW 3x Mechanical needs read more

Harmon and his crew diagnosed the issue(s) and gave us good advice on what needed repairing. They replaced both strut assemblies, charged a fair price, and our Lexus 400h SUV is driving much better. We'll be back when another problem pops up; would definitely recommend! read more

I did have to use the warranty, because I noticed a sound when turning my steering wheel all the way to the left. They had their best Honda guy take a look at my car and he identified and fixed the issue super quickly at no cost to me. read more

Was looking for someone to do an oil change on my F-150 after I discovered I was not able to do it myself. Honesty was very accommodating and used my oil/filter and did it quickly. Liked the people there. I will be back. read more

I moved from out of state and my car had my car serviced because my AC was going out, they diagnosed the car and made a few recommendations. Dropped it off on Tuesday and it was ready for pickup Friday of the same week! Quality work and moderately priced where you don't feel like you're being scammed. I will definitely bring my car back to them. read more

Quick diagnosis, transparent pricing, and repairs completed quickly! Took our F150 in with a coolant leak and they quickly diagnosed the problem, gave me a price breakdown and had the truck ready the next day. That's how it should work every time! Well done! read more

It's in the name! Honesty Automotive is a diamond in the rough of dishonesty and price gouging in this industry. Tim, Jeremy and Harman are a great trio and I hope to work with them for a long time. They'll go the extra mile to keep you on the road! read more

Honesty Automotive - Auto Repair Near Me - Plano, Texas

These guys did a super awesome job, very friendly and went above and beyond on the install replacing worm out bushings during the struts install for no extra charge. My truck was finished on time as promised. Thanks! read more

Honesty Automotive - New Bilstein shocks and struts! - Auto Repair Near Me - Plano, Texas

Attempted to charge me for something other then an engine dust splash shield I needed a abs sensor harness connector or known as a wheel connector. Expensive and he put the wrong what I needed done as. read more

I had new struts and a leveling kit installed on my vehicle. Great communication through out the process and the work was done within a few hours. read more

I've been here twice, once for a steering pump issue and another for brake lights. Fixed both with no issues Employees were extremely nice. They are very reliable, I highly recommend :) read more

Does not value customer's time. Communication found wanting. Will avoid this business.

I have trusted them with my VW Atlas on more than one occasion. Great group of people always very reliable, friendly, and professional. The work is always done quickly and I know it can be trusted. The pricing is always fair I won't take my car anywhere else read more

Outstanding service extraordinary product knowledge and also provided the best cost efficient options I highly recommend their business as a top priority for your foreign car needs! read more

This shop is amazing! Super helpful staff, honesty isn't just a slogan if you need any mechanical work I wouldn't shop anywhere else

Fantastic shop. They communicate well, they're super fast, and are cheaper than most other shops around. Brought my car in for an alternator and battery replacement and was finished within 3 hours. read more

I brought my car in because of a rattling noise I couldn't pinpoint, and the team at Honesty Automotive was fantastic. From the moment I walked in, they listened carefully, accurately diagnosed the source of the rattle, and helped guide me through the solution. (I had work done at another shop that was still under warranty. Honesty helped me to determine how the repair should done and advised I hold the other shop to the fire to fix their mistake). Their transparency and expertise are great! I'll be coming here in the future! read more

Tim and harman really made sure to get ahold of the proper parts for my truck and with its age I really have to give it to them parts are hard to find for it and they really did a great job. Got me taken care of so I could get back to the wife on time before I experienced A WHOLE DIFFERENT LEVEL OF TROUBLE. the team behind the scene really strives to get things done, done right and give you a good list of things to pay attention to to keep you on the road and off of the tow truck!! If you need repairs make sure you stop here first! read more

They live up to the name. These guys aren't just some part changers. They are real techs that can actually diagnose a car and change the part properly without being messy or forgetting stuff. Highly highly recommend these guys. Super fair pricing as well he never had a complaint about these guys. Great people great shop great at what they do. read more

Personable staff and great service! Took my Mazda in for an oils change and multipoint inspection.

Said they could resolve my issues that my issues were not resolved. They stated they needed to update their computer system. I called back and they said they could not resolve the issue. read more

Everything went well. Eli and the team treated me very well. They were very flexible with timing and took good care of me and my car. They took the time to review all parts of my car and provided an elaborate explanation of what was wrong with the car. read more

5 stars due to mostly to customer service--real pros at front desk (Leslie and new owner), questions answered "over the hood" by a mechanic, transportation provided, and I trust the work so far. Rewired my engine, replaced a coil. Treated me with grace on a bad previous repair by another shop--I'm grateful. Good value for more money than surrounding shops which can be bad to marginal on quality. Cost seemed justified for good work. Recommended! read more

I requested a quote for a tuneup and received various responses. Honesty Automotive was the ONLY company to provide a breakdown of the prices and what the service included. THE SERVICE through yelp set them apart from the rest. So I knew upfront what I was getting. As I was needing the most economical price, I was able to pick services needed based on the quote and breakdown. Service was amazing, and for an auto shop that says a lot from the beginning. Nice clean area for customers to get out of that Texas heat and be in the comfort of a cool area with cold refreshments. The in-store attendant, is very kind and exudes positive energy. I will definitely be back to address some other areas of my vehicle maintenance without a doubt. They are definitely 5 stars and a nebula in my solar system. read more

I'm driving my car when I turn it just kind of slides into the turn more than it should so think something loose or not good or I just know I need a full diagnostic test on my car. The car vibrate all around read more

The hidden gem of auto shops? YES! Myself and my family have taken several of our vehicles here. Two of the most recent times we did not have an appointment but they accepted our walk in and even had it repaired and ready by the next day. The man working here is also so friendly. I will admit, we did get a cheaper estimate another time than we did here, and decided to take it to the other place. We deeply regret it. Not only did the other place keep our car for three weeks, they ordered the wrong parts, left early after we drove three hours to pick it up and told us it was ready when they hadn't even started. Looking back, it would have been worth the couple extra hundred dollars to take it here and know that it was done right and in a timely manner. read more

Ford said that the fly wheel broke 3 weeks past the 2 year warranty period and would not cover any damage or repairs. I called Ray at Honesty repair and I am so thankful I did. He repaired the flywheel and noticed my fuel injectors had antifreeze and oil in them. He repaired that also for an amazing price. I will continue to send all my vehicles and friends to this body shop. I cannot thank them enough for everything they did in a couple of days. It would have taken weeks to get my vehicle back from the Tomes Ford dealer that Honestly did in a short time. They are truly amazing people. read more

Came in to get a window regulator replaced; quick and great service. Definitely recommend!

Tom Collins is a great and reliable mechanic. We have had our Acura TL and Honda Odyssey serviced here for routine maintenance and unexpected repairs. He is a family man with values. He is welcoming and knowledgeable. There is a small waiting room, but if the weather is nice, I usually walk up and down the street while waiting. read more

I took my Prius to Honesty Automotive as my low beam lights were not working. Ray did a diagnostic test, found the problem and took care of it. Great customer service and Veteran Friendly! I recently moved to Plano and I have found my Mechanic. If you need a repair at a fair price go and see Ray. read more

I visited as a result of an airbag light. I was unsure how to react, but they diagnosed the problem. A new battery may be desirable and possibly replace the defective sensor, but there was no pressure to do them there. read more

I needed an alignment on my Ram 3500 Dually ASAP. I called Honesty Automotive and they got me right in. They were fast and very well priced. They took care of us like family. I would definitely go back to them for other work. read more

Right from the start these guys were straight forward with me, they did what they said and had it done same day. They also gave me a ride to rail station read more