The employees were very friendly and helpful. The price was reasonable, and they got me in on short notice for an emissions test. Thanks again! read more

I am extremely disappointed with my experience at this shop. I paid approximately $800 for service that included front brakes and rotors, rear brakes, an oil change, and an inspection. After leaving the shop, I discovered that my front left wheel had not been properly secured and the lug nuts were loose. This is not a minor oversight ! It is a serious safety issue. An unsecured wheel could have resulted in a wheel coming off while I was driving, potentially causing an accident, injury to me, or injury to someone else on the road. When a customer pays a professional repair shop to service their vehicle, there is a reasonable expectation that the vehicle will be returned in safe operating condition. Properly tightening and securing a wheel after brake service is one of the most basic and critical steps of the job. I paid $800 expecting professional workmanship and, most importantly, a safe vehicle. Instead, I was placed in a potentially dangerous situation because of something that should have been checked before my vehicle ever left the shop. They did send a tech out to me to fix the issue. However, it's unknown if there is internal damage to the tire since it was loose. I cannot recommend this business based on my experience. I strongly encourage management to review its quality-control procedures so another customer does not experience the same potentially dangerous mistake. read more

This is the second time I've come here for a resolution on my vehicle. The diagnosis is affordable and the staff is quick and friendly and willing to work with you. I called for a lot for updates while my car was in the shop getting a clutch replacement and staff was patient and thorough in their answers. I don't see myself going anywhere else moving forward, I highly recommend! read more

Always get taken care of when I'm out there ! They do it right and get it right yet again ! Got to see this beauty when i was out there read more

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I called to schedule an emissions check. No appointment necessary was awesome. When I arrived, one of the associates greeted me and asked if I was the one who called! They were all friendly and efficient - I was in and out in no time. Coming from California, I was pleased at the efficiency and reasonable pricing. read more

Went to Sam's for the A/C not working. Was sure it was the compression. Turns out it was just a bad relay. Very honest and reasonable pricing. read more

Took my car in to another shop to have a rough idle looked at. They told me I had a cracked engine mount, which they said they replaced. It was slightly better for a bit, but it came back. Took the car back and they said I had a cracked engine mount. I said, didn't you just replace this? They said that it was the same one that had been replaced, so they replaced it again. Once again, it was slightly better for a bit but it came back. Took it to Sam's Auto Care and they said that when you replace a mount, you need to replace all of them, otherwise it'll just go bad again. They replaced all the mounts and now the problem has completely disappeared. Not only gone, but it was so smooth I thought the car wouldn't start at first. Highly impressed with the knowledge, deep diving the problem, and the outstanding result of their work. These guys are now my go to repair shop. read more

The nicest people! Such a quick and easy process for state inspections, they had me in and out!

have been taking our cars here since we moved to Texas and have no issues! Sam is reliable, efficient, knowledgeable, and most of all HONEST! It is difficult to find a reliable auto repair shop, especially one that delivers on their promise, but Sam and his staff can be counted on to get the job done. Highly recommend!! read more

I brought my Subaru Legacy for an oil change here. Also, to replace and retread one of the log nuts on the front passenger side. I forgot to take pictures of Sam's Auto Care. Sam, the owner is friendly good to talk to. The place is clean and cold with good Aircon system. WiFi is free where you can browse the internet while waiting. read more

I stopped in around lunch time to get a state inspection after being referred by my usual autos hope. The team here took my car in immediately and started working on it. Within 20 minutes I was in and out. Love the efficiency and courteous service. Highly recommend! read more

After asking for quotes on Yelp, Sam reached out to me with a good price on an oil change service. He did a great and reasonably fast job (40 min. give or take) taking into account that it was a Saturday right before closing. A great option for future services! read more

Out of a bunch of shops I asked for a quote through Yelp on some very specific and quotable services, example transmission flush amongst others, Sam's the only one that messaged me back with a quote vs asking me to call. Major points. I don't mind calling to make an appointment or if it's a nebulous car problem like a clanking but not quite clicking sound in the rear passenger area, close to the bumper but not the light, in the neighborhood of the tire but far enough away. Nope nothing like that. Anyway I got reasonable rates on my service and my car came back happy within the time frame described. The Saturday hours are great too. Can't ask for more. read more

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We took our Range Rover here and the quality of work and parts used were excellent! All high quality parts and great communication/honesty/price after getting quotes from 2 other places. I will be taking my other car here when I need work done. read more

Sam did an excellent job in reaching out to me and asking me to call him! I asked him a specific question for a specific part and he gave me a fair price and promised me the vehicle at the correct time that I requested. I won't hesitate again to reach out to him for any of my automotive needs! read more

Excellent!!! The service was immediate & efficient (lucky for me) & had me happy & on with my other responsibilities!!!

All was perfect with the work done. Wanted to wait to write this, just completed a trip to Lubbock and back. Sam found Another Sensor that was bad That I did not know about, the price went up, that's fine for additional work. Took it in at 9am and it was done ON TIME at 3 PM. I'll be back, but hopefully not soon !!!! THANKS SAM !!! read more

While going through the purchase process on a 2021 vehicle from a local dealership I worked with Sam to get a pre-purchase inspection done. I only had a tight window available to be able to get the car from the dealership to have it inspected. Sam was flexible in working with the schedule constraints allowing me to have it inspected. He was very reasonably priced ($125) and performed a thorough check of the car to help us determine it was mechanically sound. In addition to the mechanical inspection, Sam also inspected the body and alignment of the car to help point out a couple of areas where work had been done that was not shown on the Carfax report. He provided us with detail information on the car to help us in our purchase decision process. I will not hesitate to use Sam again before purchasing a pre-owned vehicle. read more

I recently moved to the area and need to get my vehicles inspected to transfer our registration. I selected Sam's Auto Care specifically due to the reviews and he did not disappoint! My front number had ripped of due to terrible parking and I was hoping he and his team could fix it as well as complete the inspection. I pulled up without an appointment, Sam provided me with 2 options and fair pricing so I said, let's do it! He immediately inspected both vehicles, gave me my reports and told me I could go get my vehicles inspected and come back for my second car. He was done with the work in just a few hours! When we returned, the car was ready. He explained how some work I requested wasn't necessary (Integrity) and we paid and were on our way! Thank you Sam and team for helping us so quickly and making our experience a great one. We will be back! read more

If you want professional service but don't want to pay dealership prices then I highly recommend Sam's Auto Care. I was tired of the dealership service prices and them always trying to upsell unnecessary repairs. I contacted Sam's Auto Care and I'm glad I did! They installed new brake pads and were very courteous, efficient and new what they were doing. I will go back to the for all my repair needs in the future. read more

Sam's Auto Care did an amazing job replacing my rear brake rotors and pads. I had them replace my front brake pads since they were glazed and making weird noises, once they replaced it, no more noises when braking! Finally! read more

I have been shopping around for a trustworthy auto shop that will not break your bank account, and I have found just the right place. The guys were really nice and very knowledgable. I walked in, and they asked me what was going on with my car. I told Carlos that I think my brake pads may need to get replaced in the front, he was quick to take my car in to take a look. He was honest, and he said it was an easy fix and would take less than an hour to fix. Also, oil change is only $19.99 here!!! They do just about anything and everything(state inspection, oil change, transmission service, maintenance service, new and used tires). This is the place to go for me for any car issues. read more

Sam's Auto Care - Waiting room - Auto Repair Near Me - Plano, Texas

My car has some issues with the front part and has to get it done asap, Sam was able to consider my situation and helped me with it very efficiently and at a very good price, and the service is great, Sam also looks very nice person. I definitely recommend coming here for your car repair. Thanks again, Sam read more

My dad and I have been going to Sam's for over a decade now, and we haven't had any issues. The team will fairly judge any issues with your car, and offer possible solutions with fair market prices. If there is any issue they cannot solve in the shop, they will be honest, and genuinely help you find the right place in order to find the solution. They are open to answer any questions, and they cumulatively have significant experience and knowledge with cars and other auto-vehicles. read more

Sam responded to my request for a quote on yelp. His quote was very reasonable. I called and arranged a time to come in- I was able to wait and he was done in less than the hour time frame. The location is a busy area and parking is a challenge. The shop has a ton of vehicles there and inside is not terribly nice but to find someone who is honest and reasonably priced I am very happy! I will go back and would recommend this business. read more

Went in to get my challenger seen about and it was Great.. got me in and out will be returning soon for break pads!

I requested quotes for replacing alternator in my Honda Odyssey 2000. The alternator was provided by me. I received three quotes and Sam's Auto Care was lowest by $120. I then checked their ratings and reviews both on Yelp and Google and found them to be reliable with high ratings. So I called them and got a fast response with regards to getting an appointment. Next day I had my vehicle towed to their place and they gave me back my vehicle same day no problem. However when I was driving back all the dashboard lights started blinking and batt light also came on. The one Nguni started stalling however recovered and I was able to drive home safely. I then drive again around the neighborhood and same problem. So I looked under the hood. And I see a shoddy job 1) the alternator cable was almost hanging out 2) the steering fluid reservoir was loose from its holder 3) the engine cover was not locked in place #2and #3 can be considered minor or just shoddy job but #1 is not acceptable. I had to buy a special wrench to tighten the alternator cable as it was hard to reach and I could not drive back to Sams Auto, nor did I want to pay $125 for another tow. After tightening the bolt all my flashing lights went away read more

Sam's Auto Care - The main cable to the alternator had the nut almost falling out - Auto Repair Near Me - Plano, Texas

Can't say enough about these guys. Headlight bulb replacement on an Audi is a process. YouTube it and you'll see! I reached out to these guys and they right away gave me an estimate that was fair and way below what you would pay at the dealer or other brand auto shops. Able to schedule and get replaced same day and only waited an hour max. The waiting room is very comfortable as well. Don't hesitate to use these guys for repair work. read more

Went in to see why my check engine light was on. Super friendly staff and quick to help me out! We were able to solve the issue and get my light off. Will definitely come back here if I need any maintenance done on my truck! Thank you! read more

I was looking for a shop that did good work at a fair price, and I came across Sam's Auto Care. I highly recommend .

I knew what my car was doing wasnt great but I didn't know I was so close to death until Sam helped me realize my brake fluid hose was split. Appreciate their timely help with the situation and providing me with options. He also helped me understand why it happened and why it was bad. He even checked out my car radio to see why it wasn't working. They gave great service and I appreciate their help! read more

Pretty good place! First time in, I needed some AC repairs and new brakes. There's a lot of auto maintenance places in the area and I had yet to find a place I trusted. I didn't have a lot of confidence with the guy who took my keys initially, but I knew he wasn't alone and that Sam was around somewhere so I left and hoped for the best. I was price matched from a quote I got at a different place and was given a pretty good deal on the maintenance. Got the car back on the same day a few hours later (on a Saturday) and felt good about the repairs and things have been smooth in the truck since (a few weeks). Will probably be back! read more

Needed state inspections for 2 of my cars. Sam's was recommended from the fellows at Dallas European Auto. The people at Sam's were quick and were able to perform the inspections very quickly. Very happy. read more

He said he did all his own work. We wanted to see the car one day and he said we couldn't see it because was being painted. I asked where and he said around in his shop. Long story short- he had sent out car out, to another town and business, to be painted. Furious! Then we had to take our car to another shop because he didn't complete the mechanical work. Just awful. read more

A local car repair shop at a good valuing pricing for "average Joe" with average car. They also do state inspection...just say, "your existing customer Peter refer me." read more

Sam is a great guy and will take care of all your needs. I had brake caliper covers installed by him at a reasonable price. He's laid back, honest, and good at his work. I'm so pleased with the service and will recommend him to anyone who needs work done on their car!!! read more

I have used a lot of shops over the years for different needs, but Sam is one in a million. He has always done fast work, reasonable prices and great work. A trifecta of impressive qualities hard to find in this crazy world. I have returned several times with more of my vehicles and he has consistently impressed me. I will repeatedly give Sam's Auto Care my business from here on. read more

I highly suggest coming here, the guy who helped me is extremely helpful and you can tell that they aren't there to scam you, like most auto shops. I had a small issue with my car that didn't end up needing any work done on from them, but he was super sincere and advised me on what to do. It's always great to have an auto shop like this in town, definitely will be going here for anything I need. read more

I've gone to Sam's Auto Care for various jobs over the years, and they've always taken care of me at a reasonable price. I won't hesitate to go back next time I need some work done. read more

Dropped my car off in the morning. Problem was diagnosed, repaired and I pu my car in the afternoon. Great experience.