What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

I've been going to these guys for years, and I can't recommend them enough. The quality of their…read morework is matched only by their integrity. Even if I lived far away from this place I would still come here every time.

I never feel unsure when bringing my car to these guys. They have always been honest and fair and I…read morenever leave with the feeling of wondering if I'm being taken advantage of or overcharged, etc. Excellent service and professionalism every single time.

I needed a windshield replaced as soon as possible and checked with several businesses on Yelp…read more Alex from Master Garage Auto Services responded quickly and had next day service available. Others responded with a two-day wait and their prices were doubled the estimate quoted by Master Garage. The technician came out that next day and completed the job as promised. To say the least I am very satisfied with the service provided and happily recommend them for windshield replacements and will consider them for my mechanical needs in the future.

I recently moved here and trusted Alex to fix my warning lights. He diagnosed it, I paid in full,…read morebut the exact same lights came right back on. When I called, Alex lied and claimed he never guaranteed the fix, demanding more money to look at it again. He also bribes people for 5-star reviews by just dropping the tax. He is completely dishonest. Save your money and go somewhere else!

I needed a new auto shop when I moved to Richardson. I found this business after reading the…read morereviews. They take care of their customers. I know I will not be taken advantage of when I go to The Auto Pro Shop. I needed a very expensive part that showed me my gas levels and malfunctioned my check engine light. They found a used part for $300 over the insane price for a new part. If you are needing an auto repair, oil change, new brakes, new radiator you can trust this business. They go the extra mile to make sure are getting the best price.

Awful customer service. Called asking if they could help me with a problem and all I got was a guy…read morewith an attitude raising his voice at me.

Did a amazing job.Would use again. Very knowledgeable and quick response and arrived on timeread more

Service requested and quick and honest, stayed in contact with follow up and definitely stood next…read moreto their work

Took my car here after check engine light came on +a/c not working. Was advised needed a…read morethermostat/fan ($600) although I had the parts ok no problem. has good ratings on yelp so I know he will do a good job. Right? Wrong had to take it back one month last same issue+ this time I took it to the dealer for diagnostics . Guess what they said and I showed him in writing: ac fan not working olus thermostat needs to be replaced. After waiting for 3 hours he said it was fixed and honored the 3 month warranty. I tried showing him the paperwork from the dealer and was told to disregard the check engine light and if it is not working this time it's the engine. Needless to say I'm filing a complaint w/ bbb and will seek civil penalties. Oh yea when I got there to pick up my car the first time after telling me the cost was $600 it was now $1000 so yea do what you will with that. NEVER AGAIN. I'm like these gotta be paid actors.

tôi khuyên mọi người nên tẩy chay tiệm sửa xe này. Ông Diệp làm ăn gian dối, lừa đảo khách hàng…read more Trước đây tôi đã qua sửa xe nhiều lần vì có người trong tiệm làm giới thiệu. Cách đây 1 năm tôi có đến sửa xe 1 lần nữa thì ổng nói là hộp số honda bị leak nên sợ chạy sẽ bị chết máy giữa đường. Ổng dụ tôi mua chiếc xe honda 2003 màu trắng trong bodyshop của ổng. Đem về nhà chạy trong vòng 1 ngày mà đèn nhảy lên mergent liên tục. Đi qua đi lại củng đến 3 lần, đòi trả lại xe mà ổng không chịu. Xe tôi mua lúc đó là 3,400 usd. Ổng giảm đúng 100usd. Sau này đi xe cứ lâu lâu là checking oil cứ hiện lên. Đem qua sửa thì ổng nói '' không có gì hết, không thấy bị leak oil''. và chiếc xe tôi đem ra hãng honda lẩn carmax check thì họ đều nói rất nhiều issues trong cái xe này. Ông Diệp lừa đảo làm ăn thất đức buôn bán xe như cái răng rụng cho tôi. Sau này tôi mua bảo hiểm xe, agent nói là xe này đã từng total loss nên title xe ghi ''rebuilt salvage''. Ông Diệp ơi, làm ăn thất đức thì cũng không bền đâu ông. Con gái đức cha, con gái đức mẹ. Nghiệp ông cũng chồng chất chuẩn bị đến nơi rồi đó, ập dồn dập lên con gái ông cho gánh. I advise everyone to boycott this repair shop. Mr. Diep is dishonest and scams his customers. I used to go there for repairs many times because someone at the shop recommended it. About a year ago, I went there again for a repair, and he said my Honda's transmission was leaking and that I risked the engine dying on the road. He then convinced me to buy a white 2003 Honda from his body shop. After driving it for only one day, the warning lights kept flashing. I went back and forth three times, trying to return the car, but he refused. I bought the car for $3,400 USD. He only reduced the price by $100. Later, the "check oil" light kept coming on. When I took it back for repair, he said, "There's nothing wrong, no oil leak." I took the car to both a Honda dealership and CarMax for inspection, and they both said the car had many issues. Mr. Diep is a dishonest and unethical businessman who sold me a car that was practically falling apart. Later, when I bought car insurance, the agent said the car had been a total loss and the title was marked "rebuilt salvage." Mr. Diep, dishonest business practices won't last. Karma will catch up to you, and your daughter will bear the brunt of your actions.