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    Master Garage Auto Services

    4.7 (26 reviews)
    Open 9:00 am - 4:00 pm
    Updated 2 months ago

    Get pricing

    Response time

    10 minutes

    Response rate

    100%

    Services - Master Garage Auto Services

    Vehicle battery testing

    Auto body restoration

    Bumper repair

    68 More Services

    Chrome delete application

    Collision repair

    Auto customization

    Car inspectors

    Auto defroster tab repair

    Dent removal

    Check engine light

    Engine oil light diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Engine customization

    Auto exhaust customization

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Grille customization

    Auto hail damage repair

    Auto pre-purchase inspection

    Auto interior customization

    Leveling kit installation

    Leveling kit repair

    Lift kit installation

    Lift kit repair

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto mirror replacement

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Rust damage repair

    Smog check

    Suspension work

    Transmission leak inspection

    Rear-end damage

    Auto upholstery customization

    Wheel, rim and tire customization

    Auto window repair

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire retreading

    Tire rotation

    Tire Pressure Monitoring System repair

    Vertical door installation

    Wheel alignment

    Windshield wiper replacement

    Master Garage Auto Services Photos

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    Crack in Cat pump
    Sushmita S.

    Alex is great! I'm sure we are hesitant when we leave our vehicle at a shop. Alex made me feel comfortable, being so transparent and honest about his work. I've taken my car to get looked at, at other places, but Alex is the most transparent mechanic I have met in the years of having my current car. He took the time to show me what work needed to be done. What parts were needed, and the cost of the parts before we proceeded with any work. He was patient enough to replace parts in the order that they were needed. Trial and Error, am I right? Alex always has the answers when it comes to repairs. If there are any issues with his work, he is always open to seeing the car again to fix the issue with no cost. If you want an honest mechanic who does good work Bring your car here. Alex will literally sit down with you and explain everything.

    Text Message 10 of 12

    This review is about my experience bringing in my 2022 Chrysler Voyager to Master Garage. This was actually the second vehicle I brought in within a few days...the first being my 2022 RAV4 Hybrid. I initially believed everything went smoothly with the RAV4, which is why I returned so quickly with a second vehicle. Unfortunately, what happened with the Chrysler has caused me to question the transparency of both visits. I will be getting the RAV4 inspected separately and will post a separate review once I verify all work. 1. Clearly Agreed-Upon Parts (With Screenshots): Before dropping off the Chrysler , Alex Moazeni and I exchanged texts confirming the exact brake pads to be used: -BrakeBest Select Pro Ceramic Pads -Part numbers: SPC1589 (front) and SPC1901 (rear) Screenshots attached show the full discussion and agreement. I even sent him the product links, the prices, and screenshots of the pads in the cart, and he confirmed that these were the pads he would go with because they "have a better warranty." Everything was documented in writing. 2. Lower-Tier Pads Were Installed Instead (With Photos Provided by the Shop): After picking up the van, I inspected the brakes myself and saw completely different pads installed: -Total Stopping Solutions (TSS) ceramic pads -TD1589C front -TD1901C rear These are not the BrakeBest pads we discussed.They're a lower-tier product and a significantly lower-priced one. The shop even sent me photos of the boxes (attached), confirming the mismatch. 3. The Price Difference (Which Is Documented): Here are the actual numbers: -BrakeBest Select Pro Front: $84.99 -BrakeBest Select Pro Rear: $78.99 -TSS Front: $56.99 -TSS Rear: $36.49 Total difference: $76.32 Yet I was charged the full amount associated with the higher-tier pads. 4. No Communication Before Substitution: I was not called, texted, or asked permission to switch the agreed-upon product. The shop's explanations changed multiple times, including: -"They didn't have that brand." -"We paid the same price." -"I didn't know it would be that much of a concern." But when a shop cannot source the parts the customer agreed to, the standard practice is to call and ask before substituting. That did not happen. 5. Warranty Claims That Weren't Accurate: During our conversation, Alex also used the "included warranty" as justification for the price and why a refund shouldn't be necessary. However: -Brake pad warranties come from the manufacturer, not from the shop. -The shop's responsibility is only to process the claim, not to pay for replacement pads out of pocket. -Manufacturers typically reimburse or credit the shop for warranty replacements. Meaning: -The warranty is not something the shop "includes." -The shop doesn't lose money by honoring it. -It cannot reasonably be used to justify installing cheaper pads at higher-tier pricing. This point had to be clarified directly. 6. Attempts to Resolve the Issue To his credit, Alex did respond, but the resolution process was frustrating: -First offered a free $18.50 state inspection -Then a free oil change -Then said "that's all we can do" -Then asked if an $80 refund was "fair" -Then asked if getting the refund meant I'd leave 5-star reviews on Google and Yelp(Screenshots attached). Offering a refund in exchange for a 5-star review is not only inappropriate, it violates FTC, Google, and Yelp policies. I clarified that any review would be honest and not tied to compensation. Alex eventually issued the $80 refund, which I appreciate, but only after a long back and forth that should not have been necessary considering the clear evidence. 7. Now Questioning the RAV4 Work Because of how the Chrysler situation unfolded, I now feel obligated to have the RAV4 inspected to verify: -That the claimed work was actually performed -That the correct products were used -That the coolant flush was actually done I will post a separate review once that inspection is complete. UPDATE 12/8/25: In response to the owner's response to my initial review... Alex, thank you for responding. Your reply actually reinforces exactly why I felt obligated to share my experience. To be clear, I did not request a 'huge discount.' I asked for the documented $76.32 difference between the BrakeBest Select Pro pads we agreed on and the lower-tier TSS pads that were installed without approval. You refunded that because the documentation was indisputable. More concerning than the parts issue is your choice to tell a customer who brought you two vehicles in one week that they 'can't afford to maintain their vehicle.' That comment says far more about the professionalism of this shop than anything in my review. My review is not emotional, it's supported by screenshots, part numbers, pricing, and your own written messages. Everything stated is accurate and backed by evidence. I'm not here to argue. My review exists so future customers can see the full experience and decide for themselves.

    Alex, the owner, working on my vehicle.

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    21 days ago

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    Alex M.

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    5 months ago

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    Alex M.

    Thank you for your feedback and business see you next time

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    7 days ago

    Alex was very helpful and the service was quick and priced very reasonably. In and out in about 30 minutes.

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    Alex M.

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    6 months ago

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    Alex M.

    Thank you for your feedback and business See you next time

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    5 months ago

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    Alex M.

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    27 days ago

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    Alex M.

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    5 months ago

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    Alex M.

    Thank you for your feedback and business See you next time.

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    4 months ago

    I went in for a diagnostic and owner said amp was blown. The couldn't fix my amp but owner and son were nice.

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    Alex M.

    Thank you for your feedback and business see you next time.

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    1 year ago

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    Alex M.

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    11 months ago

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    Alex M.

    Thank you for your feedback and business. We appreciate it.

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    3 months ago

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    Alex M.

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    9 months ago

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    Alex M.

    Tthank you for your feedback and business See you next time

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    10 months ago

    Come to Master Garage and Auto Services for Superb Customer Service. Affordable prices

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    Alex M.

    Tthank you for your feedback and business. See you next time

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    8 months ago

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    Alex M.

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    4 months ago

    They did a great job on our shocks for a good price and did it in the same day. friendly service also

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    Alex M.

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    11 months ago

    Alex was great! He was direct, straight to the point, and efficient! I hope to continue servicing my vehicles with him and his team.

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    Alex M.

    Thank you for your feedback and business w appreciate your kind words

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    1 year ago

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    Alex M.

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    1 year ago

    Excellent, fast service repair of my front struts of my vehicle at a reasonable price. I would highly recommend Alex!

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    Alex M.

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    1 year ago

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    Alex M.

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    2 years ago

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    Alex M.

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    8 months ago

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    Alex M.

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    10 months ago

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    Alex M.

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    10 months ago

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    Alex M.

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    10 months ago

    Great service provided on my 65k mileage checkup. Now my go to for anything auto. Great shop and knows me by first name after one visit.

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    Alex M.

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    1 year ago

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    11 months ago

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    Ask the Community - Master Garage Auto Services

    Do they work in older model Porsche?

    Yes We work on every exotic vehicle. Older and late models

    Don’t See Your Question? Ask Away!

    Review Highlights - Master Garage Auto Services

    Alex did a great job and efficiently knocked out multiple maintenance fixes to keep my vehicle running perfect.

    Mentioned in 19 reviews

    Read more highlights

    Auto Critic - Scratches on the seat caught during inspection

    Auto Critic

    (58 reviews)

    I cannot say enough good things about this business & Matt (the owner)! I had a Volvo S60 T5…read moreinspected by Matt on 11/25/2025, he provided me with so much information & pictures of the car, he is the ultimate inspector! Very easy to talk with, and personable! He made me comfortable with the information he provided on the car; we bought it the next day. Not to mention HONEST! Thank you so Matt! Teresa

    My experience with Auto Critic has been nothing but great. I've been searching for a car for over…read moresix months, so having someone I could genuinely trust made a huge difference in the process. I ended up using Auto Critic twice to help me compare and separate different cars, and both times he took excellent care of me. He's extremely detailed, professional, and explains things in a way that actually makes sense instead of just throwing a report at you. One thing that really stood out is that he lifts the car off the ground during the inspection. That alone adds another level of confidence and sophistication to the process you're not just getting a surface-level look, you're getting a truly thorough inspection. As a former educator, I really appreciated that shared mindset of educating yourself before making a big purchase. Getting a second opinion isn't a red flag--it's the smart thing to do. I'd much rather know what's going on upfront than buy something that turns into a costly problem later. His reputation speaks for itself, and after working with him firsthand, I can confidently say he's the best in the DFW area. Honestly, just walk away from the guesswork and give him a call--you won't regret it. We all know cars are extremely expensive from the start, and using Auto Critic is one of the best decisions you can make before buying.

    Lord of the Rings - October 2017 remodeled complete exterior of our building.

    Lord of the Rings

    (87 reviews)

    North Dallas

    Recently had my water pump go out on my Q5. Unfortunately my warranty expired so this one cost me…read moreout of pocket. I called and spoke with Bob who happens to be the owner, he had me run the car by and looked at it and saw immediately what my issue was. Bob booked me an appointment to come by and drop my car off so he and his team could do the repairs. I dropped car off the night before and it was ready by next day as promised. What I liked about Bob was that he is very transparent with his pricing and even showed me the old water pump that he pulled out of my car! It was neat to see the proof of the work (not that I doubted him for a moment) but the transparency is very much appreciated. The cost was more than fair for my water pump and actually ended up only being 500 more than a girlfriend of mines Camry. Thank you Bob for taking care of me and getting me back on the road! I definitely would recommend LOTR for any Audi and VW repair! I will definitely return in the future if something else goes wrong. My car is driving like it's brand new again! Brad

    Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

    Master Garage Auto Services - autorepair - Updated May 2026

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