I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

I was charged $95 to have my car battery replaced. I brought my own battery from Autozone (Autozone…read morewasn't able to change it). $95 is way too much, but I was desperate. He originally quoted me higher but went down when I commented on the insane amount. He was not very friendly either. It's probably an okay place for a state inspection, but I wouldn't come here again for anything else.

So my Acura needed spark plugs... this is my own novice intellect saying this because my mpg…read morestarted to be like crap and it was sluggish...so the first thing that comes to my mind and the cheapest is change spark plugs and engine filter...and yes, I know nothing about cars. So I politely call the dealership and was quoted 80.00 per spark plug...only the spark plug!!!! Say huh? I've started to do my own nails, but I assure you I have not smelled enough nail paint fumes and acetone to go for something as insane as that!!! So I asked what kind of plugs were these, and if they were made of gold and he said, "No platinum". I researched spark plugs and from what I read, it stated iridium was better than platinum and at Autozone, a nice brand of Iridium plugs were at most 24.00. I was totally cool with that, but for 80.00 bucks a plug, I felt that not only should these things start up my car, they should be starting up my ass or something!!! WTF???!!!! So I called the brothers at Blackline and explained the situation to them. I had already purchased the plugs and the air filters and it they told me to come in. I did and it has been the best experience of my car mechanic life.... lol...and I will never step into a dealership again!! These guys are efficient, transparent, honest and they explained stuff like no else has...I mean, that I wasn't related to. In addition to the spark plugs, I asked questions about other items the dealership said are "issues"....one dealership says I need this, the other dealership says I need that....as a person with no mechanical knowledge, I dont know who to believe and even more who is telling the truth for the 2k they are trying to smother out of me!! I expressed my concerns to Romero and and he took the time to go one a test drive to investigate my issues and even took me in the shop and showed me that each person from the dealership was lying and showed me there was nothing wrong with the parts they were referring to....or that it simply wasnt bad enough to warrant fixing at this point....maybe much later. He could have easily said, "Yeah, they are right" and said, "but I can do it for....." These guys didn't do that! They are honest, upfront and will tell you what is wrong and still give you a way better price than anyone else and they even are cool with you bringing parts like I did. Other places would be like...we cant install parts that you bring in...it doesn't have a warranty..yadda, yadda...but the part you bring in sealed is the same part he just called autozone for 10 minutes after you agreed to his 50 % markup!! We all have to make a dollar...but these guys are doing it honestly and I will without any reservation recommend them. I'm going back for my timing belt and a motor mount and feel that quality work will be performed at a more than decent price!! Check them out..and dont be bothered about the front of the shop..its simple and that's all it needs to be in order to get your car fixed....if you care about the Starbucks machine that is able to differentiate between a latte and a macchiato...then go to the dealership and you'll pay 2x for that coffee in the long run. They have soda, a TV and they'll even drop you off at th he Starbucks if you wish!! I'm never leaving these guys!!

Great customer service!! Very fair on price and was very clear with what was going on throughout…read morethe process. This is definitely my new mechanic!

What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

I am amazed by the honesty of this place!!! I took my car in…read morefor some sporadically recurring issues. Javier did a diagnostics check and test drove my car briefly (due to the rain) and told me there was nothing showing wrong with the vehicle. He suggested to bring it back another time when the weather conditions are better for a more thorough check. He furthermore explained that he didn't want to just make up a problem and charge for any repairs/replacement, when nothing was coming up as defective! As a female, this is the very first time EVER that I have gone to a car shop where they haven't tried to upsell me or come up with any defects just to get money out of me. I will recommend this place to anyone I know!

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Christopher was a blessing - He changed rotors and brake pads -…read more Jesus Saves - HeDied4u.com -

Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.

Highly recommended. Sam and his team are absolutely amazing. Over the past couple of months, I have…read morereceived an oil pan replacement and serpentine belt replacement for a great price.

Alex and Sam are the real deal! They've been so helpful…read moreperforming repairs on my aging vehicle, allowing me to squeeze more life out of this older car. They always provide me with a breakdown of recommended repairs with options at different price points. The other thing I appreciate is that they always show me the removed car part, point out issues and allow me to fully inspect under the hood before paying. The only thing that would make this shop perfect is if they offered a shuttle ride or loaner car service. Still, having to call an Uber is a small compromise for overall excellent service.

I needed a windshield replaced as soon as possible and checked with several businesses on Yelp…read more Alex from Master Garage Auto Services responded quickly and had next day service available. Others responded with a two-day wait and their prices were doubled the estimate quoted by Master Garage. The technician came out that next day and completed the job as promised. To say the least I am very satisfied with the service provided and happily recommend them for windshield replacements and will consider them for my mechanical needs in the future.

Spoke with Alex about replacing the driver's side headlight module on my 2017 Lexus. Not only did I…read moreget a reasonable quote for the job, he was genuinely friendly, & performed the repair quickly & perfectly. Will definitely utilize him again for future service!

I've used TLC a couple times now for two different vehicles. In both instances, Ken was great to…read morework with. He called with updates frequently, clearly laid out options and pricing, and was extremely transparent. They were able to solve our problems quickly and at a fair price. Happy to have found a reliable place to take our cars in the neighborhood. Highly recommend them.

Transparency is very strong at this shop, I've been here twice and both times and was satisfied…read moreeach visit just not with the repair itself. Their prices are fair, not cheap but definitely not expensive like some other crooked shops charge. They explain what's going on with your car along the way of the repair and would even show you (if you ask them). Tldr: no one likes going to the mechanic shop for repairs but if you need to find a transparent / fair price mechanic this shop should definitely be on your radar.