The company was quick to respond to my towing request. Driver was courteous and professional.

Their tow truck driver backed up into my car at a red light at N Center Expressway Service Road and W Campbell Road at 9 AM on November 4th while trying to switch lanes as we were stopped. He came so close that he nearly hit my windshield. The driver didn't know what information to give me, so he called his boss right in front of me. I was present for that entire conversation, and I have clear proof of what was said. So instead of providing me insurance information that I asked for, the boss told me to bring my car to their shop and demanded I bring it right in that moment so they could fix it. Which I clearly didn't feel comfortable doing. The tow truck driver also just left due to his boss telling him to go onto his next call instead of handling the situation properly as a business owner. When I later called twice to ask if I could bring my car another day or for their insurance information, they showed no compassion, tried to argue with me, and hung up in my face both times. The last time I called, they said they didn't have time to deal with it and hung up again. Now they are trying to lie saying that I hit them and ran into the back of the tow truck and they offered to fix it "out of the kindness of their heart" , which is completely untrue and sad that is what they decided to say after I damn near almost had a whole flat bed bust through my windshield due to their drivers lack of awareness that there was someone behind him AT A RED LIGHT. I even have the interaction all recorded. This entire situation has left me feeling taken advantage of and manipulated, and everything was genuinely traumatizing. This place is just a lawsuit waiting to happen. Very unprofessional experience. I'd advise EVERY costumer to record and document EVERYTHING while using this company. Down to phone calls, one on one conversations and everything else in between. read more

I paid over $400 to have the under panel cover replaced. I purchased the parts to include the bolts. After 2 months of driving my car, the panel broke again. When I took it to a different repair company I was informed that the previous place (Domar) used zip ties to hold my panel and parts! Not the bolts I purchased as their advice. I had to spend another $275 to have it properly fixed. read more

I want to extend my deepest thanks to Thomas and Abrahm at Domar Automotive for their outstanding help and service today with starting my Prius. Their service was exceptional from start to finish. Not only did they arrive incredibly quickly, but they also called me multiple times to reassure me that help was on the way. Their knowledge about the Prius model was impressive. They took the time to educate me about my car, which was incredibly helpful and valuable! Abrahm also ensured I received a fair price for my battery, which I greatly appreciated. He also took my call to ask him 1 more question. This level of customer service is rare to find these days. Thank you, Thomas and Abrahm, for going above and beyond. I am truly grateful for your help! Also your receptionist/dispatcher Oto is so sweet soothing & kind. read more

I experienced my car acting up in the fast food drive through line. I wasn't able to roll my window down to order but had enough room to open my door to complete ordering and pick up of lunch. All my dash warnings lights were on at this point so I knew something was really wrong. Thankfully, I made it home and parked in the street. My car wouldn't start again, so I called AAA. We had gotten a new battery less than 2 months ago so we knew that wasn't the issue. It ended up needing a new alternator and we exchanged the battery later because after the alternator was installed the battery wasn't holding a charge. I received several calls and text messages about the progress of when the tow truck would arrive, even a direct call from the driver, Jeff. I told him my car was parked in front of my house. He arrived a little earlier than expected and was very pleasant, even in the early afternoon 100+ degree heat. He took great care in loading up my car and securing it firmly. I had my 3 grandkids for the day and they really enjoyed watching the entire process. I had written down the name and address of my car repair place. Since it was further than what's covered under my AAA policy, I knew I would need to pay a balance. Jeff was a great guy - very professional and helpful. I even gave him a Gatorade, that he appreciated. I received a text message from Jeff a little while later letting me know that he had delivered my vehicle to my service technician. Thank you Jeff, Domar Automotive and AAA for the excellent customer service! read more

See all

My son went over for a battery replacement and the young man was just duped.Took $600 from him and obviously money lost can't come back. Ridiculous read more

They have a F rating for their business and policies. I should have gone there before I booked them otherwise I would have by passed them!

Had a customer's car dropped off at my house to work on. The driver Mo was very much inexperienced and ran over my neighbors landscaping. Mind you I live in a very nice neighborhood and her landscaping is about $500 to fix his damages. I went in contact with the owner Wasim and he was impossible to work with. At first he was willing to come fix the mess his driver made but then it turned into excuses and never ended up showing. Extremely unprofessional on everyone at Domar. read more

Sofyan did a great job telling me about my car and helping me with finding the issue at hand and letting me know about other potential fixes!!!!! read more

Chatted with AAA regarding the dead battery in our Honda Pilot, and Jason from Domar was dispatched. He arrived promptly in a clean AAA branded truck, professionally and cleanly dressed. He was very friendly as he checked the battery, starter, and charging systems. The diagnosis was indeed a dead battery, not surprisingly, as it was the original six year old piece. He replaced it, reassembled everything, and had me on my way in about 15 minutes. Bottom line, this is the kind of great service that keeps us customers of AAA. read more

Edwin was great, he checked my system, told me my issues, jump started my battery and I was on my way. AAA however dropped the ball. First they told me 30 minutes, then Domar contacted me 40 minutes later to tell me my technician was on the way and would be 30 minutes. Not very efficient somewhere along the line there. Anyway, Edwin was sooner than 30 minutes and took care of business. Thanks! read more

So my car started having issues so we had repeated tows. The dealership could not figure it out. I had AAA send a wrecker and this was 2nd choice. The 1st time, a wonderful driver came out, blocked and slowly lifted my car up and drove us home. The 2nd time (going to the dealership), the driver said my car was too low and left. His dispatcher was also confused by AAA falsehoods and cancelled a redispatch the same night. The 3rd time (after I corrected the story) to the dealership was successful and the driver more carefully. The 4th time was at an aftermarket repair shop for an inspect when it refused to start back up for 5 mechanics. The car started as the tow driver got there and he agreed to follow me home. His dispatcher called him off half way there. The only good thing is a verbal clue one of the tow managers gave, which ended up being the issue. read more

The technician arrived quickly and was professional I trusted the technician and felt that Dec was taking great care of my vehicle and providing great customer service read more

I didn't get his name but in less than 30 minutes, he was ready to pick me and my vehicle up! Super friendly, attentive and caring. I'm very happy! read more

I called AAA because I had a flat tire. AAA sent a Domar tow truck. Domar was to tow my Ferrari. But as they pulled it on to the flat bed trailer they ripped the back end off and caused over $40,000 thousand dollars in Damage. The back of the car caught on the lip of their flat bed trailer as they were pulling it on and ripped the bottom out and tore the bumper, the fender also ripped the rocker panel. It has been over two months and they still have not paid for the damage and their insurance company ( Berkshire Hathaway) is not returning emails or phone calls. If you have a nice car better look elsewhere unless you want to get stuck NOT having your car for months while you deal with these guys BS. I'm super pissed!! What a nightmare!!! read more

See all

The mechanic who came to check my car battery was honest and knowledgeable. Instead of pushing for a new battery, he jumped it and advised driving to recharge it. Appreciate the honesty! read more

Called AAA because of a dead battery. Technician was on time, helpful, polite, and professional. Deserves more than five stars! Thanks!

I requested the service to unlock my vehicle through my AAA membership, the estimated time was one hour. Understandable for a Friday night. To my surprise not even 30min had passed when Sam from DOMAR showed up. Opened my vehicle fast and he waited for me to retrieve my keys from the trunk. Great service from Sam and DOMAR. read more

battery went out in service section while stopped for refueling at a service station. Triple AAA provided an immediate service reply and had a technician notified quickly. The tech was there within 35 minutes and immediately understood the issue and got my vehicle started within 10 minutes. Friendly and well groomed tech!! read more

Tony arrived with his tow truck ahead of schedule. Very professional and personable. He exercised great care in loading my car for transport to our repair facility. Very good company to call and they are a part of the AAA network. read more

DOMAR was incredibly responsive, quick to arrive, taken care of very professionally, and dropped my vehicle off exactly where it needed to be. I am very pleased with the 5 star service. read more

Demar was amazing, he was super quick and extremely knowledgeable. he tested to make sure that my alternator was running properly and gave me some advice to save me some money on my battery. He was ! thank you so much ! read more

I used DOMAR to come help me with a dead battery today and the technician they sent was an exceptional guy. He went above and beyond to provide excellent service and made sure that I was aware of the warranty they provided and how to ensure no future issues with my new battery. It was very cold and he made sure I was able to stay warm while he made the repair. I highly recommend this company when they hire such respectful employees. The wait time was minimal in such cold weather. read more

BEWARE!! BEWARE!! We had a dead battery and called AAA. They sent out Domar Towing to come get the vehicle. They did not put my car on skates and instead drug my car on to the tow truck while in park. Once my car arrived at the mechanic they couldn't get my vehicle off since it was not in skates and had to call a second tow truck to drag my vehicle off...IN PARK!! The mechanic put a new battery in my car and now it starts...however, now my transmission is ruined, the car is stuck in park and I will have to get it towed to a transmission shop for repairs. Domar refuses to answer my calls now after hearing what happened. DO NOT USE THIS COMPANY!!! They are THEFTS!!! read more

Once again I must sing the praises of this excellent company. Ashley and her team are very responsive and professional. My Jeep failed to start and I called AAA to request roadside assistance. They assigned Domar Automotive to perform the service call . I reported it as a battery issue . Within 15 minutes Jeremiah arrived and tested the battery. It was not the problem! He proceeded to diagnose the actual culprit- a bad starter. He called the office and requested a wrecker. 30 minutes later Hudson arrived and loaded the Jeep . The shopping center was very busy and he maneuvered the wrecker proficiently. He transported the Jeep to my mechanic in Plano Tx All of this was accomplished in just over an hour from my initial call to AAA ! This is the second towing job they have done on two different vehicles. I have never been treated better I recommend them wholeheartedly. They have no equal . When you have and issue give them a call You won't regret it . read more

We needed an emergency tow. AAA dispatched them and they were awesome/ prompt, efficient and super friendly

Our car stopped working and Domar helped with tow services immediately. They arrived right on time. Had great communication and took the car to the garage. Excellent service. read more

excellent service. friendly and professional good people They did a great job and I felt well taken care of. read more

The service call was for a battery. My technician Sam was quick, knowledgeable and had 5 five star customer service skills. Thanks Sam for getting me back on the road again. read more

Michael was was completely professional and arrived incredibly fast. Highly recommend these guys.

My car battery died unexpectedly while on the way to work. Michael was very efficient with letting me know his estimated time of arrival and he followed instructions perfectly. He was very honest and genuine and he took his time and went through everything with me and gave me proper recommendations. He also offered me a bottle of water in the scorching Texas heat. I would definitely use him again and recommend him to anyone. He is a great and honest man, which makes me feel that Domar Automotive is also a representation of him too. read more

After requesting service, AAA arrived in 30 minutes. This was appreciated because we were on our way out of town when the car wouldnt start. Dead battery. They tested the battery and installed a new battery within 30 minutes. The two AAA employees were personable, knowledgeable and friendly. We were very satisfied with our service. read more

Driver Jay provided GREAT customer service! Service was decent and in order,Thanks so much! read more

I had a flat tire and AAA told me it would be one hour for the technician to get there, to my surprise and enjoyment my technician, his name was Jeff showed up in 20 minutes completed changing my tire ,was very helpful ,super knowledgeable and I was back on the road before the hour was up, and I made it to my dinner appointment. I highly recommend Domar automotive and technician named Jeff. they did a great job. Thank you for over the top service!!! read more

Excellent customer service, friendly technician who kept me posted on his arrival. He changed my tire in a timely manner.

Best place to take your car to! Savion (maybe wrong spelling) and his team are GREAT! Always responsive & honest which I appreciate most. Prices are reasonable, they even gave my baby a wash , lol! If ever I have car troubles they are who I call! Plus, they tow. Thank you all :) read more

DOMAR is the best! I've had the pleasure of them being sent by AAA for a dead battery twice in the past two years and they arrive quickly, well under the AAA estimation. They are friendly & professional and get everything wrapped up quickly. From the time of my call to AAA to a new battery installed and on my way was less than an hour. Words cannot express how much I appreciate Dini and the rest of the DOMAR Automotive team! read more

Super fast response, amazing communication, friendly, and very polite and professional! My new go to!!

UNFORTUNATELY, I was disappointed in the [pricing]. Specifically, this shop charged 2 hrs labor for an alternator. Most mechanics would charge 1 hr to swap an alternator. That's my gripe. I advise anyone considering them? Get an estimate on paper, not just a verbal quote. Ask about labor charges, before you okay. Other than the shops pricing, the TOW SERVICE guy, "STEVE"? He was great! Nice young man! Thank you, STEVE. God bless! read more

The driver was fabulous! My car was in the garage and he maneuvered his large tow truck into the alley and behind the car to put it on the truck. I road with him to the dealership to take the car. The driver was very nice. read more