Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

Knapp is truly the only mechanic we trust. After Pep Boys told us a certain part had to be replaced…read morebecause of a sensor issue, we went to Knapp for a second opinion and thank goodness we did. They figured out the part didn't need replacing at all, it just needed to be cleaned. They saved us a ton of money. That honesty alone earned our long-term business. We've taken our older car there a few times now, and every single time I brace myself for a big bill but every single time the price ends up being way more reasonable than expected. They're upfront, honest, and always quick with repairs. If you're looking for a trustworthy, fair, and reliable mechanic, I highly recommend Knapp. They've been amazing every time.

I took my Land Cruiser in before Thanksgiving because my headlights were flickering and going out…read more Robert called me and told me that my radiator was leaking and needed to be replaced. He replaced it and said that he will need to rewire my headlights bc everything was wet from the leak. He told me all this could be done in a day, so I dropped my car off at 8am. Around 4 I called to check in and he said they were just now getting around to looking at my headlights..... He kept my car for a few days and finally when I went to get it my right headlight was fixed but my left one was not. I texted Robert that it was still flickering and without even needing to look at it he said he will order a part and let me know when it gets in after Thanksgiving. I believe he said the part was a relay, but not sure bc he doesn't write any itemized receipts for customers. He also charged me an extra $100 for new light bulbs without my consent. I took my car back last week for them to install the part and paid $245 for it. it didn't fix it... it's like they didn't even try bc if they did they would have turned on my headlights and seen it was flickering... honestly my fault for not checking at the shop. A nice man from my apartment building works on European cars and offered to look at it. He figured out the problem in 10min. Ordered me a part and fixed it in my parking garage lol All that to say, I'm very disappointed in this shop.

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

Went for a last minute pre-purchase inspection for a pre-owned Mercedes. They fit us in immediately…read morefor a very reasonable price and were very thorough in their assessment and feedback. They fixed a few things for free like plugging a tire and buffing out some scratches. I wish I lived closer because I'd definitely go back for any and all auto related needs!! Great people and great work!!!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Bjar just took care of me again and has been the last decade, won't go anywhere else, thanks for…read moregetting me back on the road so quickly. The Audi is riding better than ever w the new alignment and tire rotation

The staff helped me with everything when it came to my truck. The staff were professional and…read moreupstanding. Definitely recommend this location to anyone needing service on their vehicle

I don't know how this place stays in business! I made an appointment for 2p.m. When I got there,…read moreand asked when my car would be ready, was told that they wouldn't get to it for 1 1/2 hours and then it would take about an hour and a half to do the allignement. I told him my appointment was for 2p.m. not 3:30 and he said that just meant that they'd put my ticket in the pile of things to be done! I wasn't prepared to sit there for 3 hours or more, so I left. What's the point of making an appointment? When I got home and called asking to speak to the manager, was told he was out. What do you think my odds are of ever speaking to him!

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I trust this shop with all my vehicles for service and repair. They are honest and save me money…read morefrom dealership prices.

Took my Audi Q5 in and Knapp was incredible. Called ahead and got a quote over the phone. Brought…read moreit in and they Fixed it same day and had great conversation with the owner Robert while I waited. Would give more than 5 stars if I could.

I had an issue with my axle that put me in a big bind. I was unable to drive far and many places…read moresaid they couldn't help. Robert and his team said they would see what they could do to get me back on the road and happy. His mechanic took it upon himself to refabricate some parts by hand that were damaged. After a short amount of time the talented mechanic had fixed everything and was able to repair various damaged parts. I'd HIGHLY recommend Knapp auto due to their experience and "we can fix it" attitude. - Dustin

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Jake was the only mechanic, and I talked to several, including the RAM dealer, who would attempt to…read morefix the Motor Generator Unit in my 2020 RAM 1500 Etorque. The bearings were shot, and you could hear it whine...55K mileage. Except for bearings, which are common, no replacement parts or replacement whole units were available, or would be available in any predictable timeframe. I was at the end of the road for repair. Jake took on the job and got it done- his first time with this particular problem. Great service and communication, with fair pricing and a good attitude. Can't go wrong with Jake by my experience.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. We brought our BMW to Integrity 1st Automotive on Belmont in Lakewood because it was idling rough and showing drivetrain malfunction warnings after rodents had chewed some wiring (which had already been professionally repaired before we arrived). After dropping the car off, communication was very slow and we had to repeatedly call for updates. After a few days, we were told the vehicle needed spark plugs, an ignition coil, and an induction service. When that didn't fix the issue, we were told to replace the turbocharger boost sensor, then the mass air flow sensor. After spending $1,409, the car was still doing the exact same thing as when we brought it in. Near the end of the process, the shop found a hole in the intake tubing and wanted to charge $600 to repair it. While they did agree to split that cost, it added to our frustration because it felt like the real problem was never clearly diagnosed from the start. We were even told to "drive it through the weekend and see if it works," which did not inspire confidence. To make matters worse, when we picked the car up we discovered the windshield washer tubing had been broken off, something that worked fine before the visit. We also noticed new rattling/chattering noises under the hood as if it wasn't properly put back together. At this point, we are left with an unreliable vehicle, a large bill, and the original problem unresolved. This experience did not reflect the level of integrity the company name promises, and we felt frustrated and taken advantage of throughout the process. I hope management will take this feedback seriously and improve diagnostic practices, communication, and quality control so other customers don't have the same experience we did. Lastly, I received an email from the Vice President, Andrew Wheeler, checking in a week after we got our car back. Basically checking in to see how the car was running. I wrote him back a lengthy email listing all that had happened and asking for them to make it right. I never heard back. I also called and left a message. Never heard back. Think twice before taking your car to Integrity 1st in Lakewood.

Great place for service. They do quality work, provide diagnostics reports, and excellent…read morecommunication follow up.