Engine tune up on our 2012 Scion Xb. Friendly and knowledgeable staff. Fair price I think. Will be…read moreback.

I was extremely impressed with the service I received at Michael's. The service was very…read moreprofessional as the team was able to identify the exact issue that needed a resolution and resolved the issue within 24 hours. They fixed exactly what needed to be fixed without any discussion of additional things not needed. I was very impressed with the honesty and professionalism that was shown throughout. Furthermore, the final charges actually were less than the estimate given initially as they were able to acquire the parts for cheaper. When do you ever encounter this nowadays! I very much appreciate the great service.

We recently returned to the area after being out of state for three years. During that time, our…read moreprior AAA approved shop had been bought out. So when I saw this shop on our way to and from work I was excited. Shop always looked neat and clean. :) Booking the appointment with Blake was seamless and quick. Brought the car in and Mel did a really thorough job of making sure he understood why we were bringing in the vehicle (there was a list!). Shop was very clean and well kept. Mike called us around noon and explained everything. Very professional, unassuming, and candid. I appreciated that he took the time to explain what was done, what needed to be done based on specific issues that were found, and addressed the items they could not diagnose. He even went so far as to explain how issues are diagnosed and that nothing had come up for one of our concerns. Everyone we encountered was friendly, knowledgeable and candid. They called when they said they would as well. So we were always well informed. Will be back!

I've used AA Auto for more than 20 years. A neighbor suggested that I would get better service…read morethere than with the dealer. My Honda is more than 30 years old and runs like new. They have saved me so much through the years and I trust AA to always provide professional and trustworthy service. The people there are the best!! Redmond is so lucky to have AA Auto. Barbara L

I needed to find a Subaru mechanic…read more I can always get an appointment with them. The location is right off of the 405. The service advisors are courteous and helpful. You get electronic estimates and texts updating you on status of repairs. I have not had any issues with their repairs where I had to come back to address. For larger jobs they have loaners at no additional cost to you. That is helpful. Fixing cars is more expensive these days but compared to dealer their prices are reasonable. I recommend them if you want to find a good independent Subaru shop. And they also do Toyotas

Great crew! The experience was perfect. I am a new Subaru owner and am glad these guys are around…read more Will definitely be bringing my car here for the life of it. Thanks!

i have been going there for all of my cars. both jeff and…read morekeith were professional in the beginning, But now i realize when i take any of my car to fix any issue comes back with a new issue and never take their responsibility. Jeff always blame me for having BMW which realizes that i made the biggest mistake of my life for having BMW. Jeff has very rude and unprofessional behaviour. i will never recommend anyone go there.

I normally don't leave reviews, but I felt like I should share my experience…read more I brought my Lexus in to have my spark plugs and MAF sensor installed. Shortly after, my check engine light came on. I brought it back because I figured the first thing to do would be to check the work that was just done. Instead, I was told it would cost me another $220 to diagnose the problem because air was getting in somewhere it shouldn't. That didn't sit right with me, so I got a second opinion. Another local mechanic found that a hose had not been reconnected properly after the service. They fixed it, and my check engine light immediately went away. I understand that everyone makes mistakes, and I would've been understanding if someone had simply checked their work first. What disappointed me was being asked to pay for additional diagnostics before the recent repair was even looked at. Because of that experience, I won't be coming back.

I took my car into Kirkland Autoworks and had an amazing experience. My car was serviced when the…read moreair conditioning went out. All it needed was a charge and a small leak repaired. I paid $251 and was out the door in 2 hours. I appreciate the quality and value the shop provided as well as the honesty on what my vehicle needed and wasn't charged for something it didn't. I'll be bringing all our vehicles in for service. Thank you! Julie

Asked for a quote for a service using email several times. The unidentified person using the…read moregeneric shop name in the email was given the make, model and year of the vehicle but kept insisting he needed the VIN number and license number in order to give a quote. I cut off the conversation after being messed with long enough. Never got what I needed in order to determine if I wanted them to work on my vehicle. No one else said they needed this information in order to give a quote. Their loss.

Chris's German Auto Service Redmond ,Washington State…read more Re: Recommendation to anyone looking for a quality mechanic To: Chris, I would like to commend Chris's German Auto Service, Inc. for an outstanding job on the 99.3 purchase project. In my experience, Chris's German Auto Service has proven to be an excellent mechanic. On this inspection, I worked closely with Chris and Troy who inspected my new purchase. Chris and Tylor attention to detail has raised the bar to a new level of excellence. The "PPI" was performed without issues. Write-up was produced quickly and completely, repairs were priced competitively and executed quickly, and requisitions were obtained on time and without revision or added expense. From manpower to materials, the schedule was managed perfectly; throughout, the "PPI" and as a result the car was delivered on time and within budget. Chris and Troy brought a teamwork approach to the job and proactively sought prompt and effective solutions to minor issues. The mechanic at the shop worked safely and produced quality work with minimal extras. In closing, I am confident that given the opportunity, Chris's German Auto Service would be a valuable asset to any new purchase "PPI" or repair required. Sincerely, Steve Scherner

I brought in my Boxster S for a motor mount replacement and the service was great. I got a warm…read morewelcome from Chris and Tyler who got my car going immediately and now my car is running much better.

Estimate given to repair AC was for $2900, after the repair was conducted it was found it did not…read moresolve the problem and an additional $2500 would be needed to complete the repair. I would never have undertaken the initial repair had I know this. $2900 was spent for no result. Will not be back.

After dealing with a Toyota break issue for years with a local dealer, Ishii fixed it the first…read morevisit. Ishii is simply the best in the Northwest, thanks Ishii for servicing my vehicles.

I had a really excellent experience with Eastside Auto Care. My check engine light came on a few…read moreweeks ago, but I procrastinated making an appointment. Then my car started leaking a small quantity of oil - maybe 2 or 3 tablespoons. So I decided it was urgent enough, I looked on Yelp, and I chose Eastside Auto Care based on the positive reviews. I called to make an appointment to drop it off on a Thursday afternoon so that they could diagnose the check engine light and the leaking oil on Friday. They said that they would give me a call back between 9-10 AM on Friday. At around 11:30 AM, I called because I hadn't heard anything, and they apologized because they were really busy. No problem with me - I appreciated the apology! They diagnosed the check engine light as a faulty oxygen sensor, said that I needed an oil change rather urgently, and recommended a number of other repairs that I agreed that I needed but wanted to postpone, as I'm in the process of buying a new car. I authorized the oxygen sensor and the oil change. I received another call a few minutes later, apologizing for an error on the quote, and it would be about $20 more than they had originally quoted me. Again, that was totally fine with me because they were apologetic and upfront about it. I told them that if they couldn't finish it by Friday afternoon, it was fine to keep it until Monday. At about 3:30 PM, I called to check on the status of the car and they said that it would be ready Monday morning. Today (Monday), I received a call at about 8:30 AM that my car was ready. I picked it up and I was pleasantly surprised to find out that the total was $200 less than the estimate. They double-checked to make sure that they had done the bill correctly, and they had. They also gave me a discount because of the original error in the quote and for being referred by looking at Yelp reviews. What I would like to highlight in my review are that a few things happened that would normally be an indication of poor customer service - not calling when they said that they would, getting the quote wrong initially and having to revise upward - but because Eastside Auto Care was so courteous and apologetic, I didn't mind at all, and it did not lower my opinion of them. Everybody makes mistakes, and all that we can do when we make mistakes is to own up to them and apologize. I look forward to taking my new car to Eastside Auto Care in the near future!

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.