I had an outstanding experience with LBR Auto Repair and highly recommend them. After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service! read more

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair something on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business! read more

The professional service and guys at LBR are honest and knowledgeable and I have trusted them for many years while owning four Lexus over several years. read more

Amazing service, quality, and professionalism the whole way through! LBR's staff are top notch and exceptional people! I love taking my car here!! Great value, too!! read more

These guys were AMAZING! I purchased a 2000 Land Cruiser from a friend who said that LBR had been servicing her vehicle for years and was the best ever. Totally thorough - going through the vehicle prior to me actually buying it. Trustworthy and as good as any Toyota dealer would have been. Thank you, LBR! read more

LBR Auto Repair - 2000 Land Cruiser - Auto Repair Near Me - Bellevue, Washington

My beloved 2001 Land Cruiser expressed her disapproval of being a V-8 running on 5 cylinders as we made our way home from Idaho. We didn't have a trusted mechanic at the time but through hours of research on the LONG Sri e home, we found LBR. After a very promising conversation with Jason, we trusted my LC to LBR. Long story short, we entrusted them to put a new engine in her and my '01 is up and running again! I trust my rig and her mechanics at LBR more than I can express in this review. If you need a mechanic for your vehicle- give Jason a call. You won't be disappointed!! read more

the service at this repair shop is outstanding! they are honest and do quality repairs and stand behind them. customer service is really great! I am very happy, I found them! read more

LBR Auto Repair is trustworthy. And they do quality work. The warranty expired on my car and the dealership quoted very high prices. I asked around and was referred to LBR and they are now my preferred auto repair shop. read more

These guys were incredible! Professional, fast, very communicative throughout the whole process, and did a great job with my car. I will absolutely be choosing LBR Auto Repair for any future car needs of mine and am glad to feel like I have a trustworthy mechanic in my corner. Thanks to all on the team! read more

I don't trust them because they kept finding more issues and the quotes kept getting bigger and bigger. Now new warning lights and sounds are have come up. I should've known when during my first visit they insisted they couldn't find the wheel like for my tires even though I told them exactly where it was. read more

LBR is truly the very best! After feeling frustrated with our Volvo dealershiip service we made the switch and have always had amazing service at LBR. Everyone is friendly, helpful and honest. We truly appreciate all they do in servicing both our Volvo and our Land Rover! read more

Excellence again! In all my dealings with LBR Auto, I've yet to experience anything short of competent professionals, honestly dealing with the situation at hand. Quick, precise work from their technicians, and express the very essence of customer service. Bring your vehicle here, you'll be taken care of. read more

Another great experience with Ken and the LBR team. Repairs were completed on time and on budget. Good communication throughout and good value. read more

I brought my car in for 60,000 mile maintenance visit. I did receive a phone call explaining additional parts were needed. The parts were quickly obtained and the work was finished by the original estimated time! On every visit to LBR, all my questions were answered regarding the work recommended. All the staff are professional, polite, and not pushy. I trust the staff with my car repairs. A dealership told me I needed brakes a year ago and LBR informed me my brakes do not need any parts replaced read more

Obscure electrical problem tat they patiently worked on and solved with a hard computer reset!

The check engine light came on in our F-250 as we were boarding the ferry South in Juneau, AK. We called every Ford dealer from Ferndale to Renton Washington but the soonest any of them could see us was two weeks. Evidently, a large dealership closed and others were picking up the slack. We called LBR and made an appointment for the day our ferry arrived. A part was required that needed to be ordered but they made the repairs and we were on our way the next day. They were friendly, professional and updated us regularly regarding the process. Harry was great--friendly, helpful and he made us feel like we were regular customers. I would recommend LBR for your automotive repairs. read more

LBR Auto Repair - Waiting to board the ferry in Juneau, Alaska. - Auto Repair Near Me - Bellevue, Washington

I had an oil leak in my Sprinter van. It was super easy to get a quick appointment online. I dropped off the van and got a call in the morning about the scope of work. The van was ready by noon and the price was fair. Great service and communicatio. read more

Overall, I received a fast response but poor value, and that is why I gave it a two-star rating. Details are described below: I found LBR Auto Repair on Yelp, because my 72-year old father's 2010 Subaru Impreza engine light and vehicle dynamic light came on. While the shop was able to take the car in quickly at 8am the next day, I was charged $212 total with taxes/fees just for scanning the error codes, flip the gasket in the gas tank cap (didn't even install a new one), and clear the error codes. The error codes showed the problem was a leaky gas tank cap, and I had to spend another $36 to get a new one at a dealership to replace myself. I understand there is a standard fee auto shop charges to just scan the codes, but I had been to other shops in other areas that would just waive this fee or give a discount because it's just a bad gas tank cap after so they can win your business for the long run. I guess they don't really care about that, so I am definitely NOT coming back to this place. read more

Attention females: do not enter this shop for any reason. Sexist owners charge double for females. I, a white male, had my car serviced here at reasonable prices for Bellevue. When I sent my wife here the estimate was twice I need to pay anywhere else on east side. read more

On 2/26/24, I took my 2015 Porsche Macan to LBR Auto Repair for an oil change based on their seemingly positive reviews. Unfortunately, I came to find out this place completely rips people off and will try to take advantage of you, especially if you're a woman. They offered a free inspection for first-timers, which I accepted. They claimed I needed over $8,000 in repairs for a non-existent "oil leak." Over the phone Harry described the issue as moderate, then escalated it to severe in the written quote. Immediately I got the sense that they were trying to scam me from this "complimentary inspection." I had my husband take my car to another shop for a full inspection which revealed there was no oil leak and no need for any repairs. This deceitful attempt to exploit me as a female customer was appalling. LBR Auto Repair, and their employee Harry George, is slimy and unprofessional. My advice? Avoid them. There are far more trustworthy options available for your vehicle's maintenance in the Bellevue area. You should be embarrassed of yourselves. read more

Simply the best. LBR is top notch...knowledgeable, fair, courteous, consistent and efficient....in short, simply the best. Harry, Ken and the entire crew are great. I would always recommend LBR without hesitation as first choice for your auto serviceing. read more

This auto repair, LBR, is the most trustworthy auto repair business I have ever used for my auto repairs and normal maintenance service...............Why you ask. Simple. Its called trust. Harry, the main service writer you will meet, is the man I trust. I took my pickup Tuesday due to a leak in the coolant system and other issues...... The original estimate was $1744., including tax. Today i picked up my truck. As i walked in the office i was greeted by Harry. He said it didn't take as long for the repairs so he adjusted the estimate to reflect the real time. From $1744. down to $1566. including tax....................... I was in shock. No one has ever done this before for me. This is honesty and Trust.............................This removes any doubt where you should conduct business for repairs or service to your auto. I knew Harry was good, presented himself well and this is icing on the cake. Harry, I wish you were my co-pilot sometimes, because this is where Trust is on your menu daily. Thank you LBR read more

I have been taking all of my cars to LBR for decades. There is a reason they've been in business for so long and I keep going back - Great communication and excellent, timely service. Thanks! read more

Great service at good price! LBR provided excellent service saving $1000 over the dealer estimate of repairs. They completed the work in a reasonable amount of time for the amount of work involved. The staff is very personable and explain the work needed easily understood. The main problem we have is that we live 20 miles away and have to take an extra vehicle to drop it off and pick it up. The extra savings makes it worth it! read more

Brought my car into LBR auto after an awful experience at the dealership where they claimed that I needed my water pump replaced to resolve a noise that was coming from under the hood. Harry George helped me by getting me checked in the day after and having the team diagnose my car which actually needed the AC compressor replaced instead as well as new spark plugs which haven't been replaced since I bought the vehicle and I wrongly assumed the dealership would alert me to during my major service appointments. LBR was able to service my car and make all the requested repairs in under 24 hours and the service provided by Harry was exceptional. I would highly recommend bringing your vehicle here for any service or work rather than going to any dealership or other auto service shop in the area. Phenomenal work and very pleased that I chose LBR auto. Will definitely be a returning customer in the future if/when needed. read more

Found them via Yelp. They performed the service I requested at a reasonable (cheaper than a dealership price) and had excellent communication from when I received a quote to when I picked up the car. All the staff I dealt with were very polite and they send text message updates when your car is ready, which I appreciated. read more

LBR fit my car in last minute to fix the AC and do a pre-travel inspection for a cross country move. Excellent service and the ac works great! Would definitely recommend. read more

I had to take my car in for a repair due to driving through very deep water. In doing the repair they worked with the parts which were in the car already instead of using new parts. Saving me several hundreds of dollars. They make taking the car in for repairs less stressful, when you know they are looking out for the customer. read more

LBR has been taking care of my 500SL Mercedes since we bought it 8 years ago. Harry and Mike are really responsive, honest and really know cars. I totally trust them to take care of all my repairs and maintenance. read more

Needed a routine checkup in Bellevue area for my Mazda3. This place only a 10 min walk from my house :) when they called me back they had nicely cleaned my car as well :) Great prices and the best show of their amazing service is they missed a broken light on my passenger side back parking light. When I brought the car back They fixed it complimentary since they missed it in the first appointment! There is also a free shuttle to wherever you want to go in Bellevue and the driver is so nice! Keep note you must find a ride back to the LBR shop so keep that in mind! I would bring my car here again! read more

I was having issues with my car, engine light kept flashing it was hesitating to accelerate. I didn't want to take it to the Kia dealer. Cause I know there very expensive. My friend referred me to someone that does her car. He put it on the diagnostic machine stated it was multiple things wrong but he could only fix two so he suggested taking it to Kia dealer. I still was reluctant so I started looking for alternative. I came across LBR Auto Repair. I read the reviews based on 5 star reviews recommendations and high praises. I decided to give them a try made appointment was able to bring my car in the night before my scheduled appointment the next day. Later on the next day Ken gave me a call informing me what the problem was, he stated it was the engine and that he enter my vin number data base and seen it had recall on the similar Kia engines he took it step further by call the dealership speaking to someone on my behalf Thank you Ken!! I appreciate you for all your effort you put into doing that. You could have stop when you diagnose it. But you went above and beyond, you exceeded my expectations and that's the kind of customer service that needs recognition you have earn my respect as honest and trustworthy I will defiantly be doing business with you in the future. I'm completely satisfied with the service I received. My car is now being service at the Kia dealership brand new engine under warrant at no cost to me, what a tremendous relief I highly recommend LBR keep up the excellent job!! Thanks again, Kaila Harris read more

Five Star experience form LBR Auto Repair. My catalytic converter was stolen from my vehicle. The dealerships were backordered on the part, so I called LBR. Harry was my contact and he did a fantastic job of expediting my service in one day, arranging a rental car for me at a great deal and keeping me updated on the status. He even called the next day just to confirm everything had gone alright and if I had any questions. No repair shop has ever done that. We'll see how the car runs over time, but my experience was great. read more

I had a check engine light that had to be fixed through a Carmax auto place and that led me to LBR. I was a little annoyed that it was quiet far from where I lived, but the service has been wonderful! They even caught issues I hadn't specifically come in for. Harry was always delightful and easy to get a hold of. read more

I had bought a '08 dodge and had a leak coming from the transmission without realizing it. Called the shop and told them my car issue, they scheduled me in very quickly and I asked for them to run a full car diagnostic. They gave me fair pricing and did AMAZING work. My '08 car now drives like I bought a brand new car off the lot!! I have had bad experiences with car mechanics in the past and dreaded having to go to a mechanic. LBR HAS RESTORED MY FAITH IN HUMANITY! I don't care if I move 4 hours away I will drive any car I have to be looked at here. Harry thank you for all the hard work and amazing customer service and to the rest of the LBR auto team! read more

Get a recommendation for this shop from someone I trust, and have been coming here since. They've always been honest about the repairs needed, or even if no repairs are needed immediately. Excellent communication as well. read more

Had a five star experience at LBR. My Ford was not accelerating correctly and acting very strange. It did not feel safe to drive. I emailed LBR explaining my issue. They got in touch with me the following day and even found a time that day to bring in my car. I was able to leave it there and the next day they determined what it needed. They provided an estimate and offered to keep it and complete the job the following business day. It was ready as promised, the cost ended up being about $90 less than estimate and I drove my car the following week to Yellowstone and back! Car is driving great! read more

The quality of the service at this shop is top of the line. They have twice repaired my truck's transmission when multiple other shops said it needed to be replaced. I come all the way from Yelm to get my vehicles worked on here and will continue to do so. read more

This is the #1 place I go to when I need something worked on my car. LBR has worked on my car 2 times and this last time my car died right when I got into the lot, found out it was a crankshaft position sensor and the turnaround time was only a couple hours same day! Found this place a little over a year ago and ran into Harry who is by far one of the nicest guys you'll ever meet, it's like having that uncle who helps you with your car troubles. Seriously great guy. You can trust this place with all of your car problems! 10/10. Thank you guys. read more

I just moved to Seattle and have a 2010 Subaru Impreza Wagon that needed the head gaskets replaced. After calling about 10 different shops in town getting various quotes, I landed on LBR. Their pricing was competitive, and based on all the other positive reviews I felt I could trust them to take care of this larger repair. I'm so glad I did because I felt so taken care of and really trust the work they put into my Sub. A special thanks to Harry who even let me borrow a loaner car for a couple of days because the machine shop they sent parts to took longer than expected. He was also very informative and friendly, I will absolutely be back for all future maintenance of my car. 10/10 would recommend LBR read more

I was looking for someone to do a CAT replacement for my Honda CRV, and the dealership quoted me $1700 cause they were using factory parts, and they were just that expensive. I decided to look around to see where I could pay less than an arm and a leg for someone to do a good job. I was kindly greeted by Harry upon walking in. I felt like that Harry was the one of the most genuine person that I have meet in the car industry. While we were waiting, we started talking about if I should fix my car up and sell it or just sell it as is. He told me to just sell it as is, because it might cost more in the end to fix it up. The advice he gave me was disadvantageous to him, but he wanted the best for me. I recommend LBR to anyone who needs some car work done. read more