Al is super nice and professional, I highly recommend him! He fixed all my problems! Also he charges reasonable price.

Al and his team have been taking care of our Audis and Porsche for the last few years. I recently had the brakes replaced on my Porsche, and unfortunately had some issues. It's very rare these days when a shop completely stands behind their work...Al replaced everything to make it right, and I only paid for an oil change. This type of customer service is rare to quite-rare these days, but alive and well at Europa. Thank you Al. Working great now! Highly recommend. read more

I highly recommend this shop for BMW X5 cars. Long time ago the trunk door wasn't closing. Mike fixed it within minutes. I recently took my car to see what's wrong with it. Al took incredible care of me. He was so patient with all of my questions and everything he recommended was the honest truth. I truly believe that Al is an angel and that I made the right decision in taking my car there. It is the first time I felt so at ease with a car repair shop. To me, Al has the most knowledge about cars in the world. I'm so impressed by his work ethic and his dedication to his customers. Al inspired me to take better care of my car and now I've been learning how to fix little things on my car. I love Al because listening to him is like listening to God reading the Bible for cars. He's the best. read more

I came in for an oil change and to check on my battery. The owner Al was very helpful and didn't talk to me like I knew nothing about cars. Their prices are fair and they seem to treat their customers well. While waiting for my car, I saw several people ahead of me talking about how great this place was and how happy they were- seemed like long term customers. read more

Al is absolutely wonderful! He explained my car issues in layman's terms, and helped me understand what was going on with it. He was very willing to work with me on changing dates and adjusting my appointment to fit my schedule. I highly recommend Europa for any and all car troubles! Al and the team are the best! read more

Best repair shop I've found in a while. We have a 2006 Volvo V70R which was showing engine faults. They diagnosed the problem and rebuilt the timing belt, saving us almost $8000 over a previous diagnosis. They have followed through with a couple other more minor repairs, fast and excellent service. These guys have a lot to be proud of. #thebest read more

Honesty is hard to come by especially when it comes to cars, there are people who take advantage of the fact that I don't know anything about cars and charge me so much but not AL , AL IS THE MOST HONEST mechanic out there oh but not just him, Al and his whole team so if you're looking to repair expensive European cars then please go to Al! He's the best in bellevue! He's very honest and he knows what he's doing and most of all he won't charge you an arm and a leg! He's so east to deal with too and he will give it to you straight on! read more

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I took my wife's Audi A4 in for its 55K service. Also noticed a small coolant leak so I mentioned that to Al so he could check it out. As it turned out, I needed a new water pump so I had Europa handle that as well. As with all of my repairs, the service and work was excellent. Al always spends time explaining what he is doing and the reasons why. It gives me a lot more confidence in the work that is being performed and the costs that will be involved. read more

We took our 2019 Volvo Xc60 in for its first service after the first 3 free services provided by Volvo. They seem super knowledgeable about Volvo cars. We've heard a squeak for a very long time shortly after I drove the brand new car off the lot. We've asked Volvo to find out why multiple times at multiple Volvo dealerships. And they swear we were crazy and there was no squeak. We've had to just live with it. Europa immediately explained to us how Volvo brakes work and potential reasons why new brake pads could make a squeak!! Mystery solved! read more

These guys really know how to knock it outta the park. My main contact was Al, who was very calm and easy to communicate with. I had a few issues with scheduling and he made everything so easy on that front. I've never had such a good experience at any other auto appt, including the dealership. Al took his time getting all of my info and concerns and then was very detailed explaining everything they found, fixed, suggested - it was a true full service. He gave me good info on care and maintenance until the next appt --recommending great solutions I can do at home. Then he gave me a first-time discount, wow! My car is performing well. They took good care of me ...and good care of my car. I can't thank this shop enough! read more

Al is very helpful, did exactly what I expected and gave good advices for areas to watch out for.

Fast, Friendly, Fair. Recommend without hesitation. Took the time to review the results of the check-up and maintenance for my 2012 GTI. 0 unnecessary service or upsell pressure. Straight forward good work. read more

The service is performed on time and on budget. Way better than the Audi dealer in Bellevue.

Super honest and direct. Was willing to help my nephew who was in a pinch with an error code on his e39 BMW. Super grateful for their assist. read more

Had AWD service (Haldex and rear differential fluids and filter) done on my 283K Ford Freestyle by the guys at Europa and they got it done quickly (before promised) and now the all wheel drive is in working order. Al and his mechanics are proficient, pleasant, and professional! Definitely recommend for Volvo/Ford era vehicle service! Thanks guys read more

A good shop for your older Volvo but customers must schedule weeks ahead as they are busy. My car has been there twice and they fixed it right the first time. They are very helpful explaining what they did and any other questions I might have. They cleared the service indicator after I brought it up before driving off. No problem. I will use them again for my P1 hatch! read more

Knowledgeable and will give you straight answers at very fair pricing. Would recommend to everyone. Trust more than the dealership that quoted 3x the price nearly. Appreciate the work and quick turn around. read more

Confirming what all the other reviews are saying, Al and the Europa shop are AMAZING! Brought my Volvo in for my first factory maintenance since the manufacturer provided maintenances. Scheduling was super easy, quote was under what Volvo was charging for the maintenance. When I went to pickup the car, Al printed out the invoice and saw that there was a mistake on the invoice and I wasn't charged for the whole job and even after offering to pay the right amount, Al didn't budge and honored the price that was printed on the invoice which is unheard of. Will absolutely be back in the future. read more

Al and his team are amazing. They have fixed all of my cars even if its not my Mercedes or Porsche. Fair pricing and always gives the best advice read more

I came here to get second opinion about repairs on my 2010 Audi Q5. Another independent shop had told me during a routine servicing that there were three major issues, which needed to be addressed immediately, or my car would seize, overheat, or worse. Al took a look and found that none of the issues existed. He took the time to explain, and even showed me the workings under the car. Turns out I can drive the car and not die. Saved me thousands of dollars and unnecessary stress. Guess where I'm coming for my next servicing :-) read more

After reading great reviews on Yelp took my car for annual service. Everting from my initial call, dropping off the car, charges for the service, picking the car up was flawless. They definitely earned my business for future repairs and services. read more

Have been visiting Europa since I moved to Seattle. Al and his team are wonderful. The service is always great, they NEVER overcharge, the prices are much better than the Volvo dealership and all the part are OEM. I had to get my glass replaced as it was broken into; the dealership quoted $770 and they quoted $360 for the same glass + labor. He always manages to give me some discounts on labor or something to mAke my cost come even down. They even suggest how to modify your driving habits by seeing the wear and tear on the car and how to keep it running smooth for a long time. read more

Good honest mechanic/business. Had both my Saab and Hyundai serviced and they always did great work.

We've brought our Saab in few different times for shocks brakes and a few Saab quirks. Excellent service and knowledgeable. Very reasonably priced and if he can't fix it, he'll recommend someone who can. Very honest and won't replace parts unless needed. Highly recommend Europa Imported Service. Thanks for the honesty and great work! read more

Wow! I literally just sent a recommendation to a family member when I realized I've never left a review. My family uses Europa, though it's only been a few times since we discovered how amazing Al is, prices are fair and the service is always great. I live on Mercer Island and I'm thankful to have Europa on the East side to utilize for all our family car services. We have brought in our Mini Cooper, BMW & Volkswagen. I would highly recommend this place. read more

I recently acquired a Mini Cooper S with the desire to enhance my driving experience. As a former amateur DIY wrench monkey, my standard for an automotive shop is high. Al and Mike exceeded my expectations. Extremely knowledgeable and trustworthy. Outstanding level of customer service - Al spent an hour with me on my first visit, giving me his honest insight of projects I was considering. These guys are first rate and truly value your business. read more

Owning a luxury car can be very intimidating especially when it's your first. I can't say enough about "AL" the manager, took my car in at a drop of a dime and started working on it "cuz he understood I had a busy working schedule" they diagnosed my car and even went further to fix minors. And now I feel like my car is purrrring! read more

Have been here twice so far . Very helpful , nice and honest service . I have a bit older car and they have been good with my baby . They took care of some issues when needed and waived the false alarms ! read more

I always DREAD when my service light comes on, but Europa made everything so simple. The owner was so nice and got me and my older Audi A3 in right away and was accommodating to my schedule, he didn't try to sell me anything I didn't needed, and he got the service done in just a few hours. He was even nice enough to vacuum up my driver's side messy mats! My tires need changing and he was nice enough to give me solid recommendations without forcing or pushing anything. This experience was so refreshing and I would HIGHLY recommend seeing Al at Europa for any service repair. Thanks, Al!! read more

10 stars to Al for providing great customer service and solving my issue. My x5 had a driver seat panel over the seat adjustments break loose. Seems like a common issue for X5 as i found youtube videos about it. I couldnt find a shop to fix it for 3 months. I searched in my local community in facebook with no luck. I decided to give Europa a try based on other reviews. Each of those reviews are very true. AL is very kind, fairly priced and was able to accommodate me in 2 weeks. Promptly called me to let me know when the car was ready. We ended up charting beyond the car and I learnt so much about his journey of being the business owner which was pretty inspiring. This is after a long time that i have given my car in a non dealer business to repair and very pleased with everything. read more

They've worked on my car a number of times and I never felt overcharged, hustled or anything. Very professional and great attitudes, just real great dudes and awesome mechanics. I've since never considered taking my BMW anywhere else. Its nice to have a mechanic you can reach to and have the peace of mind that things will not only be done the right way, but also fair prices. Rare in this industry. read more

Al is a solid guy, he knows his Volvos, and he's not out to drain you for every penny. I'm a veteran of odd and painful cars to own, a long standing Volvo Club of America member, and I spent some years flipping weird euro cars, and as a result, over the years I've dealt with my share of good and bad shops who "specialize" in all sorts of things, so when I say a mechanic is a solid guy, I mean it. I bought a 17 year old V40 Wagon from a curbstoner, knowing I was taking some chances, and I had Al do some tidying, fix a turbo oil return leak, and do a full timing service since I had no real records on the car. His work has held up with no issues for months. I love my V40 and it was relatively dirt cheap. I don't know that I'd recommend a first gen V40 to anyone else, but I knew what I was getting into. And that's where a solid, honest shop comes in handy. Some shops would try and soak you to fix every nagging little issue, or track down every bug, Al is not that guy. Best example of Al's professionalism is, when faced with a weird intermittent transmission issue that another shop in Bellevue wanted $3k to fix (full rebuild, a transmission shop? you don't say! what a shock!? lol), I popped in and talked to Al. When I asked what *he* would do if it were *his* car, he said "other than change fluid? Drive the darn thing and keep an eye on it, if it gets worse, it gets worse, otherwise just keep driving it." Will I need a new slushbox one day? Probably, most first gen V40 Wagons eat one in a lifetime. Whatever. The point is I was ready to go source one at a yard and blow my fix-up budget on this used car to the tune of another $1500-2k after already doing a full 120k service, and Al convinced me just to wait and see. I'm still daily driving it, living on a cobblestone street in downtown and abusing the crap out of the car on uphill starts and, four months later, I've not felt it slip again one time. Pretty sure I'll *still* get another 10-15k out of this box before I bother with a swap thanks to Al's prudent advice, which means just knowing Al saved me a ton of cash short term. With that kind of time I can justify putting the cash into a LevelTen built box if I still plan to keep the car for the long term. I have some adventure plans for this chassis, and for certain when I do finally break down and put a new gearbox in this car, Al will be the one doing it. Al, being the ridiculously honest guy he is, will surely tell me not to dump the money into this body, he'll tell me if it were his ride he wouldn't, and that's exactly why I'll keep trekking out to the 'burbs to see Al every time I'm stuck with a problem I don't know how to handle. Anything I'm not comfortable doing myself on this brick will go right to Bel-Red Road, even if it's an expensive Lyft home. The best mechanics don't tell you all the things you need to do, the best mechanics tell you what you *really* need to do, and what to come back and have done when you're a little flush with cash. Al is that kind of guy, a rare find these days. read more

I've been coming to Al's place to get my 2009 Mercedes serviced for a few years. He's always very knowledgeable and gives me in-depth explanations of what he's done. He cares about his customers and the price is always fair compared to other places. Would definitely recommend Europa to a friend read more

My Volvo S40 timing belt service came up, I usually take care of most the services myself but this is one of the services I would rather taken care by professionals. I was not sure about who to fire initially but after researching the reviews on Yelp decided on Europa, they turned out to be true professionals, everything is as smooth as it can be and it has been a while now, my car is running exactly as it should be. read more

Exceptionally generous over the phone with possibilities for diagnosis and outcome. Professional and accommodating, the mechanic I spoke with was upfront and honest in letting me know what I was up against. A great place to start if you have sob stories with a lovable but ornery Saab. read more

Great service and people! Al is amazing. I entrust them with my Porsches.

Thieves! I left my BMW car for their diagnosis and soon after received a phone call stating a coil had failed. After paying the charge I phoned other shops and learned I was overcharged. Charges for repair and parts of my BMW were extraordinarily higher than the dealer or another shop nearby. This car repair company is not worthy of one star. read more

If you are fortunate enough to live near this auto shop, don't hesitate to use them. They've worked on my 2011 BMW X3 for several services and proven themselves to be competent and honest. I inadvertently tested that honesty on my last visit. I was in Portland and had car issues over a weekend which necessitated my having to stay there through the following Tuesday. Took the car to Kuni where it was originally purchased. There were two significant issues; they said one needed to be done immediately if I wanted to get back to Lynnwood safely; the other could be deferred. I had them do the work. In my fog of stress I thought I'd only had them do the one repair so scheduled the other with Europa. The called me the next day and asked if I was sure I needed the work done as the part looked new. I cursed Kuni in my mind and said thank you! They did, however, notice a small issue with the other repair and they did a simple fix on that. I pulled out the Kuni receipt and that's when I saw they'd done both repairs! Boy, did I feel silly, but I was grateful that Europa had caught the belt issue and fixed it. My work office closed permanently and I no longer have a coworker to help me get my car from Lynnwood to them and back, so I'm sadly searching for a closer mechanic. I've checked their invoices on all the work they've done for me and compared pricing. They are in line with what I'd expect to pay for competent labor; not cheap or expensive which is fine with me to keep this old baby (my car) running smoothly. read more

Wonderful and personable customer service! My car repair came in under the estimate. That was a first for me and their honesty about what they saw once they were able to get in there to see all of the parts was amazing. They were also great at explaining the repairs needed. They have my trust and my business. read more

My transmission light went on and I was just down the street from Europa. I called them to see if I could bring my car in and they were quite busy. However they generously offered to let me bring my car in so they could run a diagnostic on it. They listened to me and never made me feel stupid. As a woman, I've always felt that when bringing a car into a dealership or auto shop I'm being talked down to or being swindled. However these guys were so welcoming and explained everything intelligently. read more